Customer Development Manager Jobs
Customer Development Manager jobs are open across consumer packaged goods, retail, food and beverage, and technology, from associate to director level, with specializations in key account management, trade marketing, and new business development. See the openings below and apply to the ones that match your experience.
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DESCRIPTION
This role is tasked with enhancing a complex multi-cloud framework to orchestrate, run, and analyze performance benchmarking workloads. This infrastructure is used to measure AWS service performance, conducting comprehensive analyses that drive critical business decisions at the CEO/SVP level and help guide teams in delivering the best cloud services in the industry. The primary deliverables are the infrastructure and automation required to accelerate, simplify, and make efficient deep-dive performance investigations that identify recommendations to influence product direction across multiple AWS services.
This role requires exceptional software development skills and a passion for distributed system performance and statistics. The candidate will excel at simplifying complex systems for use across multiple stakeholders with diverse backgrounds. The ideal candidate has knowledge of containers, AWS services, and building Python libraries. This role will build tools to investigate performance bottlenecks while maintaining the highest standards of technical rigor and objectivity.
Key job responsibilities
- Design and build infrastructure and automation to execute performance benchmarks across AWS services
- Own benchmark lifecycle from scoping, to execution, to delivery of findings and recommendations to AWS leadership
- Work with stakeholders across service teams to define customer-critical performance metrics
- Analyze results and create recommendations that directly impact AWS service improvements
- Collaborate with multiple teams to continuously raise the bar on AWS service performance
A day in the life
You will be working with a unique team that works across multiple core AWS services. You will build automation and performance benchmarks to study, explore, and improve the performance of AWS services. Your great detective skills will be exercised on a daily basis to dive deep into details of the performance of complex services. You should be comfortable collaborating in a fast-paced and uncertain environment, and contributing to innovative solutions, while demonstrating leadership. You should also be comfortable collaborating regularly and making recommendations with multiple levels of the team from development engineers to service team leadership. You achieve this by regularly working with multiple PEs and PMs across different AWS services. You are a true owner and will operate at all levels, diving deep into the details while providing strategic inputs for the product. On a monthly basis team member studies are presented to the highest levels of AWS leadership.
About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).
Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
- Strong system design fundamentals and experience with performance tools
- Expertise in performance debugging and optimization
- Bar raising writing skills
- Track record of driving technical decisions through data-driven analysis
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
DESCRIPTION
This role is tasked with enhancing a complex multi-cloud framework to orchestrate, run, and analyze performance benchmarking workloads. This infrastructure is used to measure AWS service performance, conducting comprehensive analyses that drive critical business decisions at the CEO/SVP level and help guide teams in delivering the best cloud services in the industry. The primary deliverables are the infrastructure and automation required to accelerate, simplify, and make efficient deep-dive performance investigations that identify recommendations to influence product direction across multiple AWS services.
This role requires exceptional software development skills and a passion for distributed system performance and statistics. The candidate will excel at simplifying complex systems for use across multiple stakeholders with diverse backgrounds. The ideal candidate has knowledge of containers, AWS services, and building Python libraries. This role will build tools to investigate performance bottlenecks while maintaining the highest standards of technical rigor and objectivity.
Key job responsibilities
- Design and build infrastructure and automation to execute performance benchmarks across AWS services
- Own benchmark lifecycle from scoping, to execution, to delivery of findings and recommendations to AWS leadership
- Work with stakeholders across service teams to define customer-critical performance metrics
- Analyze results and create recommendations that directly impact AWS service improvements
- Collaborate with multiple teams to continuously raise the bar on AWS service performance
A day in the life
You will be working with a unique team that works across multiple core AWS services. You will build automation and performance benchmarks to study, explore, and improve the performance of AWS services. Your great detective skills will be exercised on a daily basis to dive deep into details of the performance of complex services. You should be comfortable collaborating in a fast-paced and uncertain environment, and contributing to innovative solutions, while demonstrating leadership. You should also be comfortable collaborating regularly and making recommendations with multiple levels of the team from development engineers to service team leadership. You achieve this by regularly working with multiple PEs and PMs across different AWS services. You are a true owner and will operate at all levels, diving deep into the details while providing strategic inputs for the product. On a monthly basis team member studies are presented to the highest levels of AWS leadership.
About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).
Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
- Strong system design fundamentals and experience with performance tools
- Expertise in performance debugging and optimization
- Bar raising writing skills
- Track record of driving technical decisions through data-driven analysis
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
See All 151+ Customer Development Manager Jobs
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Find JobsCustomer Development Manager Job Market
Who's Hiring
- Amazon16
- Tyson Foods Incorporated7
- Elanco6
- Colgate-Palmolive6
- Ryder System5
Top Industries Hiring
- Retail
- Food & Beverage
- Technology & Software
- Electronics & Hardware
- E-Commerce & Online Marketplaces
What Employers Look For
The qualifications that appear most often in customer development manager jobs.
- Three or more years of experience in sales, account management, or trade marketing
- Demonstrated ability to manage and grow relationships with retail or foodservice accounts
- Proficiency with syndicated data tools such as Nielsen or IRI for category analysis
- Experience building and presenting joint business plans to retail buyers or distributors
- Bachelor's degree in business, marketing, or a related field
- Proficiency with CRM platforms and Microsoft Excel for pipeline and forecast tracking
Tips for Your Customer Development Manager Job Search
Quantify your revenue and account growth
Customer development roles live and die by numbers. Pull exact figures from past roles: dollar volume managed, new accounts landed, distribution gains achieved. Hiring managers for these roles screen heavily for revenue impact, so vague descriptions of relationship-building won't move your resume forward.
Match your resume to the channel
Grocery, club, mass, and foodservice customer development roles each use different language. Tailor your resume to the channel in each listing by mirroring their terminology, whether that's category management, shopper marketing, or distribution velocity, so your application reads as channel-fluent from the first line.
Apply early to roles that fit
Migrate Mate lists customer development manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a joint business plan sample
Many interviews for this role include a case study or presentation round where you build a mini JBP for a fictional retailer. Have a clean, concise sample ready before you apply so you can adapt it quickly when a hiring manager sends the prompt during the process.
Ask one specific question about the account base
Generic closing questions hurt your candidacy in customer development interviews. Ask something precise, like how the team splits responsibilities across national versus regional accounts, or how the company handles retailer-driven promotional conflicts. It signals you understand how the role actually operates day to day.
Negotiate on total compensation, not just base
Customer development manager offers often include a car allowance, quarterly bonus tied to distribution targets, and a trade spending budget. Know which of those elements are flexible before the conversation so you can counter on the full package rather than anchoring only on base salary.
Customer Development Manager Jobs: Frequently Asked Questions
Which companies are hiring the most customer development managers?
The most active employers for customer development managers right now are Amazon, Tyson Foods Incorporated, and Elanco, and the most openings are in Washington, California, and Texas, based on current listings on Migrate Mate as of November 2026. Consumer packaged goods manufacturers and food and beverage companies tend to post the highest volume of these roles year-round.
How many customer development manager jobs are remote?
About 70% of customer development manager openings are fully remote or hybrid as of November 2026, though the role is traditionally field-facing due to in-person retailer and distributor relationships. Strategic or national account-focused positions are more likely to offer remote flexibility than field sales or regional territory roles.
How do you become a customer development manager?
Start in a sales or account coordinator role within a consumer goods, food and beverage, or retail company to build foundational selling and category skills. Progress to territory or key account sales rep, where you manage buyer relationships and learn trade promotion mechanics. From there, demonstrating measurable distribution and revenue growth positions you to move into a customer development manager title.
Can you get a customer development manager job without direct experience?
Candidates with strong retail buyer-facing experience, broker management backgrounds, or category management roles can transition into customer development manager positions without a title match. Emphasize any experience managing P&L responsibilities, working with syndicated data, or presenting business plans to retail or foodservice buyers, since those skills map directly to the core responsibilities of the role.
What does the customer development manager interview process look like?
Most processes start with a recruiter screen followed by a hiring manager conversation focused on your account history and revenue impact. A second round typically involves a case study or business presentation, often a mock joint business plan for a retail account. Final rounds usually include cross-functional interviews with marketing or finance partners and may involve meeting a senior sales leader.
Where can I find and apply to customer development manager jobs?
You can find and apply to customer development manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your industry background and account experience, then apply directly to each one that fits.
See All 151+ Customer Development Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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