Customer Marketing Lead Jobs in Arlington, VA

How You Will Contribute

• Enable leaders to focus where they create the greatest value. Serve as a trusted extension of the Chief Communications Officer, Editor in Chief, and VP of Communications, coordinating with senior leaders and internal teams on their behalf. Steward key relationships and exercise sound judgment and diplomacy in every interaction.
• Effectively protect leaders' time and attention. Manage a high volume of competing priorities, evaluate requests, and ensure leaders remain focused on the highest-value opportunities and decisions. Align calendars, resolve scheduling conflicts, and coordinate closely with executive partners and assistants across the organization to advance strategic priorities with a win-win mentality.
• Prepare leaders to engage effectively. Develop briefing materials, agendas, and talking points; capture decisions and action items; and drive follow-through so leaders are prepared, informed, and positioned to make effective decisions.
• Manage high-priority information flow and executive correspondence on behalf of the leaders. Review, triage, and prioritize correspondence for the leaders. Draft and coordinate communications and logistics to ensure important information reaches the right people at the right time. Support editorial and content workflows by organizing and surfacing knowledge across the team.
• Serve as a trusted partner during critical and rapid-response moments. Support communications crises by gathering information, coordinating travel and logistics, connecting people, and ensuring leaders have what they need to act quickly and effectively. Maintain flexibility to provide support outside standard business hours, including occasional evenings and weekends, when urgent issues arise.
• Coordinate complex travel and logistics. Plan detailed travel and itineraries, anticipate needs, and adapt quickly as circumstances change to ensure seamless execution.
• Provide general administrative support. Manage expenses, reconcile receipts, and handle administrative coordination that allows leaders and teams to remain focused on their highest priorities.

What You Will Bring

• 5+ years of professional experience in an executive support or administrative capacity, including direct support to senior leaders.
• Experience supporting multiple executives in a high-volume scheduling environment, strongly preferred.
• Proven ability to serve as a gatekeeper and trusted extension of an executive, exercising sound judgment and discretion on their behalf.
• Availability and willingness to support urgent, after-hours needs, including occasional evenings and weekends, during crisis situations and other high-tempo periods.
• Demonstrated ability to handle highly confidential and sensitive information with the utmost discretion.
• Strong oral and written communication skills, including the ability to draft clear, professional correspondence and materials in an executive's voice.
• Exceptional attention to detail with a proactive, solutions-oriented approach and a willingness to take initiative.
• Demonstrated track record of follow-up and follow-through, with a high degree of reliability and accountability.
• Extremely organized, self-disciplined, and professional in demeanor.
• Sound judgment and the ability to think on your feet, problem solve, and maintain composure under pressure and in sensitive, fast-moving situations.
• Comfort coordinating across senior stakeholders and their teams with poise and diplomacy.
• Proficient in MS Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect.

Standout Candidates Will Bring

• Proficiency with expense reporting software, such as Concur.
• Experience supporting communications, public affairs, or media-facing executives, particularly in fast-moving or crisis-response environments.
• Familiarity with content, editorial, or knowledge management workflows and related tools.

What We Offer

• Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
• A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
• Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents.
• Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.