Customer Sales Advisor Jobs in Ohio
Customer Sales Advisor jobs in Ohio are concentrated in Columbus, Cleveland, and Cincinnati, where large employers like Nationwide Insurance, Progressive, and KeyBank maintain established customer-facing sales teams across insurance, banking, and financial services. Demand runs from entry-level phone-based roles to senior account advisor positions, with the strongest hiring in insurance sales, financial products advising, and retail banking. Ohio's position as a Midwest corporate hub keeps this role among the more active markets in the region. Scan the live roles below and apply to whichever ones fit.
Find Customer Sales Advisor JobsOverview
Showing 5 of 26+ Customer Sales Advisor jobs
Position Summary
Duties & Responsibilities
- Perform all Customer Service Advisor duties at an advanced level, serving as a role model in delivering exceptional customer experiences, building trust, and resolving complex or escalated customer concerns.
- Serve as a subject matter expert on products, services, systems, and shop procedures, providing accurate recommendations, technical explanations, and guidance to customers and team members.
- Act as a key holder for the service center, responsible for opening and closing the store as scheduled, completing all required operational, cash-handling, and security procedures.
- Serve as the primary point of contact and leader on duty when the Service Center Manager is not present, ensuring smooth daily operations, issue resolution, and adherence to company policies.
- Mentor, train, and onboard Customer Service Advisors, sharing best practices in communication, service recommendations, and sales techniques to support team performance.
- Support management by assisting with interviewing and evaluating candidates and providing ongoing feedback to support team development.
- Partner closely with technicians and management to ensure accurate, efficient, and customer-focused service operations while identifying opportunities to drive sales and improve customer retention.
- Promote a safe, compliant, and team-oriented work environment by modeling and enforcing safety standards, effective communication, and collaboration during all assigned shifts.
- Other duties as assigned.
Knowledge, Skills, and Abilities
- High school diploma or equivalent required.
- Three to five (3-5) years of service industry experience.
- Valid Driver's License.
- In-depth knowledge of automotive service, maintenance and parts.
- Strong understanding of service center operations, safety standards and customer service best-practices.
- Advanced communication and customer service skills, with proven ability to influence and resolve complex situations.
- Strong mentoring, coaching, and training skills.
- Conflict resolution and problem-solving skills.
- Ability to handle escalated customer issues with professionalism and confidence.
- Ability to coach and guide less-experienced team members while maintaining personal workload.
- Ability to identify process improvements and contribute to service center performance goals.
- Ability to work Days, Nights, Weekends, Holidays.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
- Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
- Frequent standing and walking for long periods of time.
- Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
- Climb up and down ladders to retrieve and stock merchandise.
- Communicate effectively in person, by telephone, or by using telecommunications equipment.
- Enters and locates information on computer.
- Presents information to small and large groups.
- Visually verifies information, often in small print.
- Safely operates a motor vehicle.
- Medical, dental, and vision benefits
- Life insurance
- Short Term Disability
- Supplemental benefits
- 401(k) with company match
- PTO and holiday pay
- On-demand pay partner (DailyPay)
- Reduced benefits available for part-time team members
- $11.00 to $18.00 per hour based on experience
- Sales commission
- Flat Rate on labor hours produced
Position Summary
Duties & Responsibilities
- Perform all Customer Service Advisor duties at an advanced level, serving as a role model in delivering exceptional customer experiences, building trust, and resolving complex or escalated customer concerns.
- Serve as a subject matter expert on products, services, systems, and shop procedures, providing accurate recommendations, technical explanations, and guidance to customers and team members.
- Act as a key holder for the service center, responsible for opening and closing the store as scheduled, completing all required operational, cash-handling, and security procedures.
- Serve as the primary point of contact and leader on duty when the Service Center Manager is not present, ensuring smooth daily operations, issue resolution, and adherence to company policies.
- Mentor, train, and onboard Customer Service Advisors, sharing best practices in communication, service recommendations, and sales techniques to support team performance.
- Support management by assisting with interviewing and evaluating candidates and providing ongoing feedback to support team development.
- Partner closely with technicians and management to ensure accurate, efficient, and customer-focused service operations while identifying opportunities to drive sales and improve customer retention.
- Promote a safe, compliant, and team-oriented work environment by modeling and enforcing safety standards, effective communication, and collaboration during all assigned shifts.
- Other duties as assigned.
Knowledge, Skills, and Abilities
- High school diploma or equivalent required.
- Three to five (3-5) years of service industry experience.
- Valid Driver's License.
- In-depth knowledge of automotive service, maintenance and parts.
- Strong understanding of service center operations, safety standards and customer service best-practices.
- Advanced communication and customer service skills, with proven ability to influence and resolve complex situations.
- Strong mentoring, coaching, and training skills.
- Conflict resolution and problem-solving skills.
- Ability to handle escalated customer issues with professionalism and confidence.
- Ability to coach and guide less-experienced team members while maintaining personal workload.
- Ability to identify process improvements and contribute to service center performance goals.
- Ability to work Days, Nights, Weekends, Holidays.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
- Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
- Frequent standing and walking for long periods of time.
- Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
- Climb up and down ladders to retrieve and stock merchandise.
- Communicate effectively in person, by telephone, or by using telecommunications equipment.
- Enters and locates information on computer.
- Presents information to small and large groups.
- Visually verifies information, often in small print.
- Safely operates a motor vehicle.
- Medical, dental, and vision benefits
- Life insurance
- Short Term Disability
- Supplemental benefits
- 401(k) with company match
- PTO and holiday pay
- On-demand pay partner (DailyPay)
- Reduced benefits available for part-time team members
- $11.00 to $18.00 per hour based on experience
- Sales commission
- Flat Rate on labor hours produced
See All 26 Customer Sales Advisor Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Customer Sales Advisor JobsCustomer Sales Advisor Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Customer Sales Advisor Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
What Ohio Employers Look For
The qualifications that appear most often in customer sales advisor jobs across Ohio.
- Active Ohio insurance producer license or willingness to obtain one before start
- High school diploma or equivalent required, associate or bachelor's degree preferred
- One or more years of customer-facing sales or service experience
- Proficiency with CRM platforms and standard business software
- Strong verbal communication skills and ability to meet sales targets
- Ability to work flexible hours including evenings or weekends as needed
Customer Sales Advisor Jobs in Ohio: Frequently Asked Questions
How do you become a customer sales advisor in Ohio?
The most direct path is earning an Ohio insurance producer license through the Ohio Department of Insurance, which requires completing a pre-licensing education course and passing the state exam before you can sell insurance products. For banking or retail sales roles, no state license is required, and employers typically hire candidates with a high school diploma and some customer service experience, then provide product-specific training on the job.
Which companies hire customer sales advisors in Ohio?
Ohio customer sales advisor roles are posted by WesBanco Bank, Jiffy Lube, and MyEyeDr. and others right now, based on current listings on Migrate Mate as of September 2026. Ohio's concentration of insurance carriers, regional banks, and financial services headquarters means consistent openings across the state, particularly in Columbus and Cleveland.
Which Ohio cities have the most customer sales advisor jobs?
Cincinnati, Avon, and Medina are the Ohio cities with the most customer sales advisor openings right now. Columbus leads because it is home to major insurance and financial services headquarters including Nationwide and JPMorgan Chase's Ohio operations, while Cleveland and Cincinnati draw significant hiring from regional banks, brokerage firms, and large retail operations anchored in those metro areas.
Are there remote customer sales advisor jobs in Ohio?
Yes, and they're more common than in many fields, since a significant portion of this work involves phone, email, and digital customer interactions that translate well to remote settings. About 100% of customer sales advisor openings tied to Ohio are remote or hybrid as of September 2026, reflecting how broadly Ohio employers have adopted flexible arrangements post-pandemic. Insurance sales and inbound account advising roles tend to offer the most remote options.
How can I get hired as a customer sales advisor in Ohio with little or no experience?
The most realistic entry path is applying to inbound customer service or sales associate roles at Ohio-based insurance carriers and banks, where employers like Nationwide, Progressive, and Fifth Third Bank run structured new-hire training programs that do not require prior sales experience. Lateral moves from retail, call center, or banking teller roles are common on-ramps. Obtaining your Ohio insurance producer license before applying puts you ahead of other candidates and opens more doors immediately.
Where can I find and apply to customer sales advisor jobs in Ohio?
You can find and apply to customer sales advisor jobs in Ohio on Migrate Mate, which lists current Ohio openings. Search the roles available, find the ones that match your background and preferences, and apply directly to whichever listings fit.
See All 26 Customer Sales Advisor Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Customer Sales Advisor Jobs