Customer Service Lead Jobs in South Dakota
Customer Service Lead jobs in South Dakota are concentrated in Sioux Falls, Rapid City, and Aberdeen, where employers like Sanford Health, Citibank, and Wells Fargo maintain large customer-facing operations and regularly hire at every level from team lead to senior contact center manager. Retail, healthcare, and financial services drive the steadiest demand, with specialties in call center operations, client escalation management, and frontline team supervision ranking among the most sought-after. The Sioux Falls metro alone anchors a disproportionate share of openings given its density of corporate service centers. Scan the live roles below and apply to whichever ones fit.
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Job ID: 629744
Type: Part-time
Location: Tea, SD 57064
Departments: Supply Chain
Date Published: July 9, 2026
End Date: 07-22-2026
Job Description
Customer Supply Chain Support
27091 Katie Rd, Tea, SD 57064
SD014 Single Customer Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
10 - 28 hours/week
Overview:
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
Please respond by 07-22-2026.
Equal Opportunity Employer
Job ID: 629744
Type: Part-time
Location: Tea, SD 57064
Departments: Supply Chain
Date Published: July 9, 2026
End Date: 07-22-2026
Job Description
Customer Supply Chain Support
27091 Katie Rd, Tea, SD 57064
SD014 Single Customer Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
10 - 28 hours/week
Overview:
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
Please respond by 07-22-2026.
Equal Opportunity Employer
See All 114+ Customer Service Lead Jobs in South Dakota
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Find Customer Service Lead JobsCustomer Service Lead Jobs by City in South Dakota
Where South Dakota roles are concentrated, by current openings.
Customer Service Lead Job Market in South Dakota
A snapshot from current South Dakota openings, updated as new roles post.
Who's Hiring
- Walgreens12
- Domino's8
- State Farm8
- Planet Fitness7
- Sherwin-Williams6
Top Industries Hiring
- Insurance
- Banking & Financial Services
- Automotive
- Manufacturing
- Food & Beverage
What South Dakota Employers Look For
The qualifications that appear most often in customer service lead jobs across South Dakota.
- Two or more years of customer service experience in a supervisory or lead capacity
- Demonstrated ability to coach, mentor, and evaluate frontline customer service representatives
- Proficiency with CRM platforms and customer contact center software used in South Dakota operations
- Strong conflict resolution skills and experience handling escalated customer issues directly
- High school diploma required, with an associate or bachelor's degree preferred by most employers
- Availability for variable shifts including evenings and weekends in high-volume service environments
Customer Service Lead Jobs in South Dakota: Frequently Asked Questions
How do you become a customer service lead in South Dakota?
Customer service lead roles in South Dakota require no state-issued license or certification, so the path runs through experience and internal advancement. Most candidates start in frontline customer service roles at South Dakota employers in financial services, healthcare, or retail, then move into lead positions after demonstrating consistent performance and the ability to guide peers. Employers in Sioux Falls and Rapid City frequently promote from within, so entry-level work at a large service center is a direct route.
Which companies hire customer service leads in South Dakota?
Employers hiring customer service leads in South Dakota right now include Walgreens, Domino's, and State Farm, based on current listings on Migrate Mate as of July 2026. South Dakota's concentration of financial services firms and regional healthcare systems means steady, recurring demand for lead-level customer service talent across the state.
Which South Dakota cities have the most customer service lead jobs?
Sioux Falls, Rapid City, and Brookings account for the most customer service lead openings in South Dakota. Sioux Falls dominates because of its dense cluster of banking, insurance, and healthcare employers running large contact and service centers, while Rapid City draws volume from its regional retail and medical service sector, and Aberdeen contributes openings tied to its manufacturing and agricultural support businesses.
Are there remote customer service lead jobs in South Dakota?
Yes, and they're fairly common for this role. About 32% of customer service lead openings tied to South Dakota are remote or hybrid as of July 2026, reflecting how much of this work happens over phone, chat, and email platforms. The positions most likely to be remote are those within financial services and insurance contact centers, where supervision and team management can be handled effectively through digital tools.
How can I get hired as a customer service lead in South Dakota with little or no experience?
The most realistic path is starting in a frontline customer service representative role at a large South Dakota employer, such as a Sioux Falls financial services firm or a Sanford Health patient services center, and building toward a lead designation through consistent performance reviews. Many South Dakota contact centers run internal advancement tracks where reliable representatives are considered for lead roles within a year. Earning a customer service certification through a nationally recognized program strengthens a candidacy when direct supervisory experience is limited.
Where can I find and apply to customer service lead jobs in South Dakota?
You can find and apply to customer service lead jobs in South Dakota on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that match your experience and location, and apply directly through each listing. No sign-up is required to search.
See All 114+ Customer Service Lead Jobs in South Dakota
Find roles in South Dakota that match your experience and apply in just a few clicks.
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