Customer Service Representative Jobs in Connecticut
Customer Service Representative jobs in Connecticut concentrate in financial services, insurance, healthcare, and retail, with strong demand across entry-level, specialist, and team lead positions in one of the Northeast's most active hiring markets. Hartford, Bridgeport, and Stamford drive the bulk of openings, where employers such as Cigna, Synchrony Financial, and The Hartford maintain large service operations. The most sought-after specialties include insurance claims support, financial account management, and healthcare patient services. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 105+ Customer Service Representative jobs
What's in it for you?
We are redefining parking management and having fun doing it! To support our company’s culture of investing in our people, we offer employees the following perks:
- 15.69/hour
- Growth Opportunities
- Pay Activ– On-demand access to earned wages, get up to 50% of your earned wages immediately.
- Paid training
- Free company uniform
The following programs are available to help support you as a LAZ employee, free of charge.
- Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
- Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
- Smoking Cessation Program
Additional Benefits:
- 401(k) with Employer Match
- Medical, dental, vision – 3 plan options!
Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!
LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!
We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today! The Spirit of the Position:
The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients.
How do you know if this is the right job for you?!
You are:
- Dynamic. You’re charismatic, full of energy, and happy to help in any way you can.
- Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
- Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
- Proficient in basic computer skills in the parking revenue control system
- Able to work with or without supervision
- Able to communicate professionally and effectively.
- Open to feedback, differing opinions and other points of view.
- Timely and demonstrates sense of urgency.
- Excellent team building and interpersonal skills.
- A team player and can help motivate your team.
What will I do?
- Greet customer by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
- Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
- Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.
- Add/delete accounts, and key in required information from monthly applications in the parking revenue control system.
- Assist with cashiering functions as needed.
- Oversee general maintenance of the garage – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
- Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
- Complete other related duties as assigned.
Education:
- High school diploma or GED preferred but not required.
Experience:
- Strong customer service experience.
- Cash handling experience is preferred but not required.
- Parking industry experience is preferred but not required.
Skills:
- Willingness to be flexible, work multiple facility locations.
- Ability to handle challenging and at times, emotionally charged situations.
- Ability to speak, read, and comprehend the English language.
- Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
Physical Demands:
- Willingness to work in the elements – heat, wind, snow, rain, etc.
- Ability to lift, push and pull at least 10 pounds.
- Ability to stand, walk and run for extended periods of time.
- Ability bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
What's in it for you?
We are redefining parking management and having fun doing it! To support our company’s culture of investing in our people, we offer employees the following perks:
- 15.69/hour
- Growth Opportunities
- Pay Activ– On-demand access to earned wages, get up to 50% of your earned wages immediately.
- Paid training
- Free company uniform
The following programs are available to help support you as a LAZ employee, free of charge.
- Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
- Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
- Smoking Cessation Program
Additional Benefits:
- 401(k) with Employer Match
- Medical, dental, vision – 3 plan options!
Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED!
LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we’re the experts!
We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today! The Spirit of the Position:
The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients.
How do you know if this is the right job for you?!
You are:
- Dynamic. You’re charismatic, full of energy, and happy to help in any way you can.
- Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
- Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
- Proficient in basic computer skills in the parking revenue control system
- Able to work with or without supervision
- Able to communicate professionally and effectively.
- Open to feedback, differing opinions and other points of view.
- Timely and demonstrates sense of urgency.
- Excellent team building and interpersonal skills.
- A team player and can help motivate your team.
What will I do?
- Greet customer by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
- Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
- Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.
- Add/delete accounts, and key in required information from monthly applications in the parking revenue control system.
- Assist with cashiering functions as needed.
- Oversee general maintenance of the garage – sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
- Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
- Complete other related duties as assigned.
Education:
- High school diploma or GED preferred but not required.
Experience:
- Strong customer service experience.
- Cash handling experience is preferred but not required.
- Parking industry experience is preferred but not required.
Skills:
- Willingness to be flexible, work multiple facility locations.
- Ability to handle challenging and at times, emotionally charged situations.
- Ability to speak, read, and comprehend the English language.
- Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
Physical Demands:
- Willingness to work in the elements – heat, wind, snow, rain, etc.
- Ability to lift, push and pull at least 10 pounds.
- Ability to stand, walk and run for extended periods of time.
- Ability bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
See All 105+ Customer Service Representative Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Connecticut
Where Connecticut roles are concentrated, by current openings.
Customer Service Representative Job Market in Connecticut
A snapshot from current Connecticut openings, updated as new roles post.
Who's Hiring
- State Farm19
- Web Team Associates11
- U-Haul10
- Raymour & Flanigan6
- Midas3
Top Industries Hiring
- Insurance17
- Automotive15
- Transportation & Logistics15
- E-Commerce & Online Marketplaces15
- Retail3
What Connecticut Employers Look For
The qualifications that appear most often in customer service representative jobs across Connecticut.
- High school diploma or equivalent required by most Connecticut employers
- One or more years of customer-facing experience in a service environment
- Proficiency with CRM software and standard business communication tools
- Strong written and verbal communication skills in English
- Ability to meet Connecticut employers' background check and reference standards
- Demonstrated problem-solving ability and conflict resolution in prior roles
Customer Service Representative Jobs in Connecticut: Frequently Asked Questions
How do you become a customer service representative in Connecticut?
Most customer service representative positions in Connecticut require a high school diploma or GED and no state-issued license. Employers in insurance and financial services often expect candidates to pursue relevant credentials after hire, such as a Connecticut insurance producer license through the Connecticut Insurance Department for roles involving policy support. Starting in retail, call centers, or healthcare front-desk positions is the most common entry path for candidates building toward specialized roles.
Which companies hire customer service representatives in Connecticut?
Employers hiring customer service representatives in Connecticut right now include State Farm, Web Team Associates, and U-Haul, based on current listings on Migrate Mate as of July 2026. Connecticut's concentration of insurance carriers and financial institutions means a large share of openings are with companies headquartered or operationally rooted in the Hartford metro area.
Which Connecticut cities have the most customer service representative jobs?
Hartford, Danbury, and Orange post the most customer service representative openings in Connecticut. Hartford leads because it is home to major insurance and financial services headquarters, while Stamford's proximity to the New York metro draws large corporate service centers, and Bridgeport benefits from regional healthcare systems and retail anchors that consistently need customer-facing staff.
Are there remote customer service representative jobs in Connecticut?
Yes, and more than most fields, since customer service representative work is well suited to remote and hybrid arrangements. About 20% of customer service representative openings tied to Connecticut are remote or hybrid as of July 2026, reflecting how widely Connecticut employers in insurance and financial services have adopted flexible work models. Phone-based and chat-support roles are the most likely to be fully remote.
How can I get hired as a customer service representative in Connecticut with little or no experience?
The most realistic entry path is applying to seasonal or part-time call center roles at Connecticut's large insurance carriers and retail chains, which regularly bring on associates without prior experience and provide paid on-the-job training. Cigna, The Hartford, and regional healthcare networks run structured onboarding programs for new customer service hires. Moving from a retail cashier, receptionist, or medical front-desk role is a recognized lateral path, and completing a basic customer service certification strengthens any application.
Where can I find and apply to customer service representative jobs in Connecticut?
You can find and apply to customer service representative jobs in Connecticut on Migrate Mate, which lists current Connecticut openings updated in real time. Search the available roles, identify the ones that match your experience and location, and apply directly to each position through the listing.
See All 105+ Customer Service Representative Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
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