Customer Service Representative Jobs in Oklahoma
Customer Service Representative jobs in Oklahoma are concentrated in Oklahoma City and Tulsa, where telecommunications companies, insurance carriers, and retail operations run large service centers, with growing demand in Broken Arrow and Norman as well. Employers such as TTEC, Hobby Lobby, and Blue Cross and Blue Shield of Oklahoma maintain steady customer service workforces across the state. The most active specialties right now are inbound support, billing resolution, and healthcare member services. See the openings below and apply to the ones that match your experience.
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Showing 5 of 151+ Customer Service Representative jobs
INTRODUCTION
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
ROLE AND RESPONSIBILITIES
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.
Primary Objective
To engage with customers through multiple interaction types, including phone, email, and in-person. Showroom duties include guiding customers through the showroom and assisting with product selection. Efficient coordination between the Company and its customers with a high level of service and support, ensuring customer satisfaction.
Primary Function And Scope
- Provide exceptional customer service through phone, email, and in-person interactions.
- Build and nurture strong customer relationships.
- Assist customers in selecting the appropriate products for their needs.
- Retrieve and bring product samples to customers in the showroom.
- Accurately maintain customer contact information and transaction records.
- Follow up with customers on quotes, inquiries, and sales opportunities.
- Process sales transactions, payments, and generate sales orders.
- Create shipping orders and packing lists.
- Answer inbound sales calls and proactively make outbound calls.
- Maintain and create marketing materials.
- Collaborate with the Sales Representative.
- Stay informed about company products and services.
- Perform additional duties as required.
BASIC QUALIFICATIONS
- High School Diploma or GED equivalency required.
- 1 or more years of customer service experience.
- Focus on customer account management is preferred.
COMPETENCIES
- Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required.
- Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.
- Ability to demonstrate strong organizational and problem-solving skills required.
- Goal-oriented with a focus on delivering excellent customer service.
- Ability to demonstrate strong interpersonal relationship-building skills.
- Proficient with PCs and navigating a multi-window environment.
- Intermediate skills in MS Outlook, Word, and Excel.
- Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively.
OTHER PERTINENT JOB INFORMATION
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
Job Type
Sales Jobs
Req ID
93631
INTRODUCTION
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
ROLE AND RESPONSIBILITIES
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions.
Primary Objective
To engage with customers through multiple interaction types, including phone, email, and in-person. Showroom duties include guiding customers through the showroom and assisting with product selection. Efficient coordination between the Company and its customers with a high level of service and support, ensuring customer satisfaction.
Primary Function And Scope
- Provide exceptional customer service through phone, email, and in-person interactions.
- Build and nurture strong customer relationships.
- Assist customers in selecting the appropriate products for their needs.
- Retrieve and bring product samples to customers in the showroom.
- Accurately maintain customer contact information and transaction records.
- Follow up with customers on quotes, inquiries, and sales opportunities.
- Process sales transactions, payments, and generate sales orders.
- Create shipping orders and packing lists.
- Answer inbound sales calls and proactively make outbound calls.
- Maintain and create marketing materials.
- Collaborate with the Sales Representative.
- Stay informed about company products and services.
- Perform additional duties as required.
BASIC QUALIFICATIONS
- High School Diploma or GED equivalency required.
- 1 or more years of customer service experience.
- Focus on customer account management is preferred.
COMPETENCIES
- Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required.
- Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards.
- Ability to demonstrate strong organizational and problem-solving skills required.
- Goal-oriented with a focus on delivering excellent customer service.
- Ability to demonstrate strong interpersonal relationship-building skills.
- Proficient with PCs and navigating a multi-window environment.
- Intermediate skills in MS Outlook, Word, and Excel.
- Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively.
OTHER PERTINENT JOB INFORMATION
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.
Job Type
Sales Jobs
Req ID
93631
See All 151+ Customer Service Representative Jobs in Oklahoma
Find roles in Oklahoma that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Oklahoma
Where Oklahoma roles are concentrated, by current openings.
Customer Service Representative Job Market in Oklahoma
A snapshot from current Oklahoma openings, updated as new roles post.
Who's Hiring
- State Farm41
- U-Haul12
- R1 RCM10
- Security Finance8
- State of Oklahoma4
Top Industries Hiring
- Insurance28
- Automotive9
- Transportation & Logistics8
- E-Commerce & Online Marketplaces8
- Technology & Software6
What Oklahoma Employers Look For
The qualifications that appear most often in customer service representative jobs across Oklahoma.
- High school diploma or GED required by most Oklahoma employers posting this role
- One or more years of previous customer service or call center experience preferred
- Proficiency with CRM software and basic computer navigation skills expected
- Strong verbal and written communication skills across phone, email, and chat
- Ability to handle high call volume and resolve complaints in a professional manner
- Bilingual English and Spanish a competitive advantage in Oklahoma City metro listings
Customer Service Representative Jobs in Oklahoma: Frequently Asked Questions
How do you become a customer service representative in Oklahoma?
Most customer service representative positions in Oklahoma do not require a state-issued license. Employers typically expect a high school diploma or equivalent and some prior customer-facing experience. Starting in retail, food service, or administrative roles builds the communication and problem-solving skills that Oklahoma call centers and service departments look for. Healthcare-adjacent customer service roles may require familiarity with HIPAA handling, which some employers train on the job.
Which companies hire customer service representatives in Oklahoma?
Employers hiring customer service representatives in Oklahoma right now include State Farm, U-Haul, and R1 RCM, based on current listings on Migrate Mate as of July 2026. Oklahoma's concentration of insurance carriers, energy companies, and outsourced contact center operators means consistent hiring volume throughout the year rather than seasonal spikes.
Which Oklahoma cities have the most customer service representative jobs?
Tulsa, Oklahoma City, and Edmond have the most customer service representative openings in Oklahoma. Oklahoma City drives the largest share of listings because it hosts corporate headquarters for several insurance and energy firms, while Tulsa's manufacturing and healthcare base generates strong demand for technical and billing support roles, and smaller cities like Norman and Broken Arrow reflect suburban expansion of those same employer networks.
Are there remote customer service representative jobs in Oklahoma?
Yes, and more than most fields. About 12% of customer service representative openings tied to Oklahoma are remote or hybrid as of July 2026, reflecting how well phone and chat support translates to home-based work. Fully remote roles are most common in inbound billing, insurance member services, and software technical support, where all interactions happen digitally.
How can I get hired as a customer service representative in Oklahoma with little or no experience?
The most direct entry path is applying to paid training programs run by Oklahoma City and Tulsa contact centers, where employers such as TTEC and large insurance carriers regularly hire classes of new agents with no prior experience. Retail cashier, food service, and receptionist roles at Oklahoma employers are also recognized lateral moves that demonstrate the communication skills hiring managers want. Completing a short customer service or business communications certificate from a Tulsa Community College or Rose State program gives your application a concrete credential edge.
Where can I find and apply to customer service representative jobs in Oklahoma?
You can find and apply to customer service representative jobs in Oklahoma on Migrate Mate, which lists current openings from employers actively hiring across the state. Search the listings by city or role type, find the positions that fit your background, and apply directly through each posting without any additional steps.
See All 151+ Customer Service Representative Jobs in Oklahoma
Find roles in Oklahoma that match your experience and apply in just a few clicks.
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