Customer Solutions Manager Jobs in Alaska
Customer Solutions Manager jobs in Alaska are concentrated in oil and gas operations, telecommunications, logistics, and public utilities, with demand at every level from account-facing coordinator to senior relationship manager. The largest hiring activity centers on Anchorage, Fairbanks, and Juneau, where established employers such as GCI, Alaska Airlines, and BP Exploration Alaska have sustained hiring needs for this role. The most in-demand specialties are enterprise account management, technical support escalation, and B2B client retention. Find a role that fits below and apply directly.
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Showing 5 of 9+ Customer Solutions Manager jobs
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Summary
Lead Solutions Design Engineers are responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through:
- Designing solutions that deliver financial value to our Customers
- Demonstrating an understanding of our Customer's business
- Providing feasible designs that are aligned with our Customer's needs
- Helping the pursuit team with shaping wins plans consistent with our solution design
- Providing sustainable designs that are aligned with Ryder's operational & technical capabilities
- Writing and delivering a compelling proposal that influences the customer decision to select Ryder
- Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process
They are a key team member within a pursuit team that works on new business opportunities. The Lead Solutions Design Engineer will support a pursuit from start to finish and will be an active team member throughout the various stages of the pursuit all the way through successful transition during startup. Key activities include:
- Specialize across multiple design disciplines
- Use advance analytical techniques and concepts to understand the business
- Manage or mentor a small team of other SD Engineers
- Execute design processes to create, re-design, or optimize logistics networks
- Think and act independently and creatively
- Effectively communicate the design and solution to internal stake holders & the client
Essential Functions
- Support the bid submission process by reviewing RFP documents, understand objectives, develop questions to clarify gaps and develop initial hypothesis specific to a specific solution design that solves our customer's needs & delivers unique value
- Data validation, cleansing, profiling, baseline development & defining scenarios to model
- Calculating labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. Coordinate with Pricing and other functions to develop cost and pricing models as well as relevant assumptions
- Develop optimizations scenarios and strategies that are aligned with objectives
- Meet frequently with customers and cross-functional bid response team. Support technical review presentations and design validation meetings
- Implementation follow-up, which requires engineer to validate and modify deployed process to ensure that it matches plan
- Develop and improve engineering tools and methodologies to ensure industry best practices
- Lead consulting projects that involve understanding customers’ pain-points developing and presenting solutions
Additional Responsibilities
- Perform other duties as assigned
Skills and Abilities
- Superb data organization and cleansing skills
- Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks
- Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies(preferred)
- Ability to influence the project teams by using facts, statistics, and analytics
- Comprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process steps
- Excellent verbal, written and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint expert required
- Knowledgeable of visualization (Tableau, Microsoft) and database programming intermediate preferred
- Knowledge of effective metrics programs and design networks that are sustainable and measurable advanced required
- Transportation Design:Extensive knowledge of Dedicated Services and Managed Transportation NetworksRequired knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipmentTransportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, , Mapping Software ie; Tableau expert required
- Warehouse Design:Extensive knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methodsRequired knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.gAS/RS)Warehouse Design Tools e.g.: CAD (e.gAutoCAD); slotting (e.gSlot3D); Predetermined Motion and Time Systems and methods (e.gMOST); simulation software and application; Warehouse Management Systems (e.gManhattan Scale); and Labor MgtSystems Network Design Tools (e.g., Llamasoft) and Data Analytics Software (e.g., Tableau) a plus expert required
Qualifications
- Bachelor's degree required in Engineering, Business, Supply Chain Management or Industrial Engineering
- Six (6) years or more in the Transportation industry(e.g., Truckload, Multi-stop TL, LTL, Intermodal, Bulk, Rail, or Parcel services) required
- Six (6) years or more in the Warehousing and/or Manufacturing industry (e.g., Industrial Engineering, Warehouse Operations, Operations) required
- Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint expert required
- Knowledgeable of visualization (Tableau, Microsoft) and database programming intermediate preferred
- Knowledge of effective metrics programs and design networks that are sustainable and measurable advanced required
- Transportation Design:Extensive knowledge of Dedicated Services and Managed Transportation NetworksRequired knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipmentTransportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, , Mapping Software ie; Tableau expert required
- Warehouse Design:Extensive knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methodsRequired knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS)Warehouse Design Tools e.g.: CAD (e.g. AutoCAD); slotting (e.g. Slot3D); Predetermined Motion and Time Systems and methods (e.g. MOST); simulation software and application; Warehouse Management Systems (e.g. Manhattan Scale); and Labor Mgt. Systems. Network Design Tools (e.g., Llamasoft) and Data Analytics Software (e.g., Tableau) a plus expert required
Travel
10%-15%DOT Regulated: No
Job Category: Solutions Design
Our Culture & Commitment :
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
115000Maximum Pay Range:
125000Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Summary
Lead Solutions Design Engineers are responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through:
- Designing solutions that deliver financial value to our Customers
- Demonstrating an understanding of our Customer's business
- Providing feasible designs that are aligned with our Customer's needs
- Helping the pursuit team with shaping wins plans consistent with our solution design
- Providing sustainable designs that are aligned with Ryder's operational & technical capabilities
- Writing and delivering a compelling proposal that influences the customer decision to select Ryder
- Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process
They are a key team member within a pursuit team that works on new business opportunities. The Lead Solutions Design Engineer will support a pursuit from start to finish and will be an active team member throughout the various stages of the pursuit all the way through successful transition during startup. Key activities include:
- Specialize across multiple design disciplines
- Use advance analytical techniques and concepts to understand the business
- Manage or mentor a small team of other SD Engineers
- Execute design processes to create, re-design, or optimize logistics networks
- Think and act independently and creatively
- Effectively communicate the design and solution to internal stake holders & the client
Essential Functions
- Support the bid submission process by reviewing RFP documents, understand objectives, develop questions to clarify gaps and develop initial hypothesis specific to a specific solution design that solves our customer's needs & delivers unique value
- Data validation, cleansing, profiling, baseline development & defining scenarios to model
- Calculating labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. Coordinate with Pricing and other functions to develop cost and pricing models as well as relevant assumptions
- Develop optimizations scenarios and strategies that are aligned with objectives
- Meet frequently with customers and cross-functional bid response team. Support technical review presentations and design validation meetings
- Implementation follow-up, which requires engineer to validate and modify deployed process to ensure that it matches plan
- Develop and improve engineering tools and methodologies to ensure industry best practices
- Lead consulting projects that involve understanding customers’ pain-points developing and presenting solutions
Additional Responsibilities
- Perform other duties as assigned
Skills and Abilities
- Superb data organization and cleansing skills
- Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks
- Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies(preferred)
- Ability to influence the project teams by using facts, statistics, and analytics
- Comprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process steps
- Excellent verbal, written and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint expert required
- Knowledgeable of visualization (Tableau, Microsoft) and database programming intermediate preferred
- Knowledge of effective metrics programs and design networks that are sustainable and measurable advanced required
- Transportation Design:Extensive knowledge of Dedicated Services and Managed Transportation NetworksRequired knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipmentTransportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, , Mapping Software ie; Tableau expert required
- Warehouse Design:Extensive knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methodsRequired knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.gAS/RS)Warehouse Design Tools e.g.: CAD (e.gAutoCAD); slotting (e.gSlot3D); Predetermined Motion and Time Systems and methods (e.gMOST); simulation software and application; Warehouse Management Systems (e.gManhattan Scale); and Labor MgtSystems Network Design Tools (e.g., Llamasoft) and Data Analytics Software (e.g., Tableau) a plus expert required
Qualifications
- Bachelor's degree required in Engineering, Business, Supply Chain Management or Industrial Engineering
- Six (6) years or more in the Transportation industry(e.g., Truckload, Multi-stop TL, LTL, Intermodal, Bulk, Rail, or Parcel services) required
- Six (6) years or more in the Warehousing and/or Manufacturing industry (e.g., Industrial Engineering, Warehouse Operations, Operations) required
- Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint expert required
- Knowledgeable of visualization (Tableau, Microsoft) and database programming intermediate preferred
- Knowledge of effective metrics programs and design networks that are sustainable and measurable advanced required
- Transportation Design:Extensive knowledge of Dedicated Services and Managed Transportation NetworksRequired knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipmentTransportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft, Transportation Management Systems ie; JDA, OTM, , Mapping Software ie; Tableau expert required
- Warehouse Design:Extensive knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methodsRequired knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS)Warehouse Design Tools e.g.: CAD (e.g. AutoCAD); slotting (e.g. Slot3D); Predetermined Motion and Time Systems and methods (e.g. MOST); simulation software and application; Warehouse Management Systems (e.g. Manhattan Scale); and Labor Mgt. Systems. Network Design Tools (e.g., Llamasoft) and Data Analytics Software (e.g., Tableau) a plus expert required
Travel
10%-15%DOT Regulated: No
Job Category: Solutions Design
Our Culture & Commitment :
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
115000Maximum Pay Range:
125000Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd
See All 9 Customer Solutions Manager Jobs in Alaska
Find roles in Alaska that match your experience and apply in just a few clicks.
Find JobsCustomer Solutions Manager Jobs by City in Alaska
Where Alaska roles are concentrated, by current openings.
Customer Solutions Manager Job Market in Alaska
A snapshot from current Alaska openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
What Alaska Employers Look For
The qualifications that appear most often in customer solutions manager jobs across Alaska.
- Bachelor's degree in business, communications, or a related field preferred by most Alaska employers
- Three or more years of experience in customer-facing account management or client services
- Demonstrated ability to manage complex B2B relationships across multiple stakeholder levels
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills suited to remote and distributed team environments
- Familiarity with Alaska's resource extraction, logistics, or telecommunications industry operations
Customer Solutions Manager Jobs in Alaska: Frequently Asked Questions
How do you become a customer solutions manager in Alaska?
Most customer solutions manager roles in Alaska require a bachelor's degree in business, communications, or a related discipline, though no state-issued license applies to the role itself. Alaska employers in oil and gas, telecommunications, and logistics typically prioritize candidates with prior account management or technical support experience. Earning a Certified Customer Experience Professional designation or a project management credential strengthens an application considerably in Alaska's competitive employer market.
Which companies hire customer solutions managers in Alaska?
Alaska customer solutions manager roles are posted by GCI, TOTE, and KeyBank and others right now, based on current listings on Migrate Mate as of July 2026. Alaska's energy, telecommunications, and aviation sectors generate the most consistent openings for this role across the state.
Which Alaska cities have the most customer solutions manager jobs?
Anchorage, Fairbanks, and Alaska are the Alaska cities with the most customer solutions manager openings. Anchorage drives the largest share because it is home to Alaska's biggest corporate headquarters, regional offices, and transportation hubs, while Fairbanks and Juneau draw openings through resource industry operations and state government agency contractors respectively.
Are there remote customer solutions manager jobs in Alaska?
Yes, and they are reasonably common, since the role centers on communication, account oversight, and relationship management rather than physical presence. About 100% of customer solutions manager openings tied to Alaska are remote or hybrid as of July 2026, which reflects the desk-based nature of the work. Client onboarding and escalation coordination are the functions most often performed fully remotely.
How can I get hired as a customer solutions manager in Alaska with little or no experience?
The most realistic entry path is moving into the role from a customer service representative or technical support position at an Alaska employer such as GCI or Matanuska Telephone Association, where internal promotion into account management is common. Applying to client services associate or sales support roles at Anchorage-based logistics and energy contractors provides similar exposure. Completing a Salesforce Administrator certification or a customer success platform credential gives candidates without direct experience a concrete edge during the hiring process.
Where can I find and apply to customer solutions manager jobs in Alaska?
You can find and apply to customer solutions manager jobs in Alaska on Migrate Mate, which lists current Alaska openings. Find a role that fits and apply directly through the listing.
See All 9 Customer Solutions Manager Jobs in Alaska
Find roles in Alaska that match your experience and apply in just a few clicks.
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