Customer Success Operations Jobs in Nevada

Why Socure?

Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.

We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.

About the Role

The GTM Operations Analyst will be a critical partner to Sales, Customer Success, and Marketing teams as well as Commercial Leadership, focused on improving opportunity management, pipeline hygiene, and overall sales funnel effectiveness. This role is highly cross-functional and relational, acting as a connective tissue between Revenue Operations, Sales, Customer Success, Marketing, Sales Enablement, Legal, Revenue Accounting, Product, and Business Operations teams. You will help scale repeatable processes, improve forecasting and execution rigor, and support FY26 planning initiatives.

Location Requirements:

We are currently only able to hire candidates located in one of our location hubs: New York City, NY; Washington, DC; Seattle, WA; Miami, FL; San Francisco, CA.

Core Responsibilities

• Support Sales Reps and Commercial Leadership in opportunity management, pipeline hygiene, and inspection cadences.
• Partner on FY26 account planning and capacity planning, including Pod and Primary Industry alignment.
• Support Sales Enablement refreshes across core opportunity management processes and quoting & contracting enablement.
• Contribute to Quote-to-Cash and Billing improvement initiatives by identifying process gaps and partnering with RevOps and FinOps teams.
• Support Sales Compensation (SIP) operations, including compensation plan administration, quarterly commission calculations, and supporting annual planning, partnering with Accounting, Finance, Legal, People, and Revenue Leadership teams.

• Support Clari platform adoption and execution, including:

• Joint Execution Plan (JEP) development and utilization

• Quarterly, Monthly, and Weekly dashboarding and meeting cadences built within Clari.
• Adoption and optimization of Clari capabilities such as MEDDPICC scoring, Opportunity Score, and emerging Agentic AI features.
• Build scalable content, documentation, and repeatable processes to increase sales funnel effectiveness.
• Assist with automation and efficiency initiatives by identifying manual processes and bottlenecks across the GTM funnel and helping implement scalable solutions using existing and new tools.
• Serve as a cross-functional partner by translating business needs into operational and technical requirements and supporting rollout of new GTM capabilities.

Qualifications

• 2–5+ years of experience in GTM Operations, Revenue Operations, Sales Operations, or a related role.
• Strong understanding of B2B sales processes, pipeline management, and forecasting.
• Experience working closely with Sales teams and senior GTM leadership.
• Hands-on experience with Clari, Salesforce, and sales enablement workflows.
• Strong communication and stakeholder management skills, with the ability to influence without authority.
• Highly organized, detail-oriented, and comfortable operating in a fast-paced, scaling environment.

Nice to Have

• Experience supporting account planning and capacity modeling.
• Exposure to Variable Compensation programs.
• Familiarity with configure, price, and quote (CPQ) and quote-to-cash (Q2C) processes.
• Exposure to AI-driven sales tools and forecasting methodologies.
• SaaS, B2B, or Fintech experience.

Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.

Compensation Range: $130K - $155K