Director of Client Engagement Jobs
Director of Client Engagement jobs are open across consulting, SaaS, healthcare, financial services, and professional services, from manager-level to senior director, with specializations in account growth, customer success strategy, and enterprise relationship management. See the openings below and apply to the ones that match your experience.
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Job Overview: Job Captain / Project Engineer
We are currently seeking an Job Captain / Project Engineer to join our team. Our Sales Reps achieve client retention and renewal through the delivery of quality, value, relationship building/maintenance, and delivering upon client’s business objectives.
Account Management
- Ensure client objectives and issues are dealt with in a thoughtful and effective manner, informing the General Manager of any problems that may arise.
- Ensure objectives are reached, that achievement is communicated, and our goals evolve with the client.
- Develop and maintain personal relationships with key clients.
- Coordinate overall product/project delivery schedule, client deliverables, and cross-department deliverables.
- Handle shop drawings and takeoffs through excel and Planswift when necessary.
Business Development
- Collaborate with General Manager to identify and pursue expansion opportunities for existing clients.
- Renew and expand services within the assigned client base.
- Bring in new opportunities through networking, good service, and referral business.
What We Would Like to See from You
- Must have demonstrated proficiency for all the responsibilities of an Associate Account Manager.
- Intermediate working knowledge of Microsoft Word, Excel and Outlook required, working knowledge of SPS, or knowledge of a CRM a plus.
- Professional Phone, Email, and Computer skills
- Friendly and outgoing personality
- Positive attitude
- Polished appearance
- Excellent verbal and written English communication skills.
- Driver’s License (must provide current MVR)
- Knowledge of tile and stone products
- Flexibility, self-motivation, and drive to meet and exceed project goals
- Ability to travel within designated projects.
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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Find JobsDirector of Client Engagement Job Market
Who's Hiring
Top Industries Hiring
- Staffing & Recruiting
- Technology & Software
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in director of client engagement jobs.
- 5 or more years managing enterprise client relationships or account portfolios
- Demonstrated experience owning renewal, upsell, or expansion revenue targets
- Proficiency with CRM platforms and customer success software
- Strong executive-level communication and stakeholder presentation skills
- Experience leading or mentoring client-facing teams or account managers
- Bachelor's degree in business, communications, marketing, or a related field
Tips for Your Director of Client Engagement Job Search
Quantify retention and expansion outcomes
Hiring managers for this role want to see numbers tied to client outcomes. Replace vague claims with figures showing net revenue retention, renewal rates, or expansion revenue you influenced. Directors who can't quantify client impact rarely advance past the screening stage.
Align your resume to revenue language
Many director of client engagement roles sit at the intersection of service delivery and revenue growth. If your resume reads like a support or operations background, reframe client wins in terms of upsell opportunities closed, churn prevented, or contract value expanded.
Apply early to roles that fit
Migrate Mate lists director of client engagement openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by industry vertical
The competencies emphasized for this title shift meaningfully by industry. A healthtech company wants clinical workflow fluency, while a SaaS employer wants product adoption metrics. Applying within verticals where you have domain depth dramatically improves your callback rate.
Prepare a client story for every interview stage
Expect behavioral questions structured around specific client relationships you managed from onboarding through renewal. Have at least two stories ready that show how you recovered a struggling account or deepened a strategic relationship under real constraints.
Negotiate scope alongside compensation
Before accepting an offer, clarify the client portfolio size, internal support structure, and whether you inherit existing accounts or build from scratch. Directors who skip this conversation often find the role's actual demands don't match what the title implied.
Director of Client Engagement Jobs: Frequently Asked Questions
Which companies are hiring the most director of client engagements?
The companies hiring the most director of client engagements right now include Gartner, WilmerHale, and EXL Service, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of November 2026. Demand tends to be strongest at mid-market and enterprise SaaS companies, management consulting firms, and healthcare technology organizations.
How many director of client engagement jobs are remote?
About 72% of director of client engagement openings are fully remote or hybrid as of November 2026, reflecting how central relationship-building travel has remained for senior client roles. Sub-areas like customer success strategy and digital engagement programs tend to offer the highest concentration of fully remote positions compared to roles requiring on-site executive relationship management.
How do you become a director of client engagement?
Most directors of client engagement move up from account manager, customer success manager, or client services roles where they demonstrated ownership of complex, high-value relationships. Building a record of measurable retention and growth outcomes, developing executive communication skills, and taking on team leadership responsibility are the most common steps. Industry-specific domain knowledge accelerates the path considerably.
Can you get a director of client engagement role without direct management experience?
It's possible if you've led cross-functional client initiatives or informally mentored junior team members, but most employers at the director level expect at least some formal people leadership. The most effective way to bridge the gap is to highlight projects where you coordinated multiple internal teams on behalf of a client, then target companies where the role is an individual-contributor director rather than a people manager.
What does the director of client engagement interview process look like?
The process typically involves an initial recruiter screen, a hiring manager conversation focused on your client portfolio and revenue ownership experience, and a panel round with cross-functional leaders such as sales, product, or operations. Many employers at this level also include a case study or presentation where you walk through how you'd manage a complex client scenario or recovery situation before an offer is extended.
Where can I find and apply to director of client engagement jobs?
You can find and apply to director of client engagement jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background and seniority, then apply directly to each listing that fits your experience.
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