E-3 Visa Application Support Engineer Jobs
Application Support Engineer roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in computer science, information systems, or a related field. The E-3 has no lottery and no annual cap, making it a reliable path for Australian professionals targeting U.S. tech support and systems engineering positions.
Find E-3 Visa Application Support Engineer JobsOverview
Showing 5 of 16+ Application Support Engineer jobs
See all Application Support Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Application Support Engineer roles.
Get Access To All JobsINTRODUCTION
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Systems Integration Advisor to join our team in Frisco, Texas (US-TX), United States (US).
Job Description
Application Support Engineer - Teladoc Telehealth Platform
Job Summary
We are seeking an experienced Application Support Engineer to provide operational support, monitoring, troubleshooting, and maintenance for the Teladoc Telehealth Platform and its integrations. The ideal candidate will be responsible for ensuring platform availability, resolving incidents, supporting business users, monitoring interfaces, and coordinating with infrastructure, integration, and vendor teams to maintain a seamless virtual care experience.
Experience
- 5+ years overall IT experience
- 2+ years supporting telehealth, healthcare applications, digital health platforms, patient engagement systems, or virtual care solutions
Key Responsibilities
- Application Support
- Provide L2/L3 support for Teladoc and related telehealth applications.
- Monitor platform health, user experience, and transaction processing.
- Troubleshoot application issues and perform root cause analysis.
- Manage incidents, service requests, and problem tickets within SLA targets.
-
Support production deployments, releases, and change activities.
-
Integration Monitoring & Support
-
Support integrations & Monitor API transactions and interface queues.
-
User & Operational Support
- Support clinical, administrative, and operational users.
- Manage user access, permissions, and role-based security.
- Assist with onboarding and configuration activities.
-
Provide end-user training and documentation as required.
-
Platform Administration
- Monitor system performance and capacity.
- Conduct application health checks.
- Support configuration updates and system maintenance.
- Coordinate with vendor support teams for complex issues.
Required Skills
Technical Skills
- 5+ years of experience supporting telehealth, patient engagement, or healthcare applications.
- 5+ years of understanding of REST APIs and web services.
- 5+ years of experience with:
- Application monitoring tools
- Log analysis
- Incident management platforms (ServiceNow preferred)
- SQL queries and database troubleshooting
- Knowledge of:
- HL7/FHIR healthcare integration standards
- Healthcare workflows and clinical operations
- Familiarity with cloud platforms (Azure or AWS).
Support Skills
- Production support experience in a 24x7 environment.
- Strong troubleshooting and problem-solving abilities.
- Experience handling Sev1/Sev2 incidents.
- Ability to coordinate with global teams and vendors.
Preferred Qualifications
- Experience supporting Teladoc or similar virtual care platforms.
- Exposure to Epic, Cerner, or other EHR systems.
- Knowledge of healthcare interoperability standards (HL7, FHIR).
- Healthcare domain experience.
Education
- Bachelor's degree in Information Technology, Engineering, or related discipline.
COMPENSATION
- Salary Range: $60 - 65 W2 hourly range
NTT DATA provides a reasonable range of compensation for U.S.-based positions. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
INTRODUCTION
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Systems Integration Advisor to join our team in Frisco, Texas (US-TX), United States (US).
Job Description
Application Support Engineer - Teladoc Telehealth Platform
Job Summary
We are seeking an experienced Application Support Engineer to provide operational support, monitoring, troubleshooting, and maintenance for the Teladoc Telehealth Platform and its integrations. The ideal candidate will be responsible for ensuring platform availability, resolving incidents, supporting business users, monitoring interfaces, and coordinating with infrastructure, integration, and vendor teams to maintain a seamless virtual care experience.
Experience
- 5+ years overall IT experience
- 2+ years supporting telehealth, healthcare applications, digital health platforms, patient engagement systems, or virtual care solutions
Key Responsibilities
- Application Support
- Provide L2/L3 support for Teladoc and related telehealth applications.
- Monitor platform health, user experience, and transaction processing.
- Troubleshoot application issues and perform root cause analysis.
- Manage incidents, service requests, and problem tickets within SLA targets.
-
Support production deployments, releases, and change activities.
-
Integration Monitoring & Support
-
Support integrations & Monitor API transactions and interface queues.
-
User & Operational Support
- Support clinical, administrative, and operational users.
- Manage user access, permissions, and role-based security.
- Assist with onboarding and configuration activities.
-
Provide end-user training and documentation as required.
-
Platform Administration
- Monitor system performance and capacity.
- Conduct application health checks.
- Support configuration updates and system maintenance.
- Coordinate with vendor support teams for complex issues.
Required Skills
Technical Skills
- 5+ years of experience supporting telehealth, patient engagement, or healthcare applications.
- 5+ years of understanding of REST APIs and web services.
- 5+ years of experience with:
- Application monitoring tools
- Log analysis
- Incident management platforms (ServiceNow preferred)
- SQL queries and database troubleshooting
- Knowledge of:
- HL7/FHIR healthcare integration standards
- Healthcare workflows and clinical operations
- Familiarity with cloud platforms (Azure or AWS).
Support Skills
- Production support experience in a 24x7 environment.
- Strong troubleshooting and problem-solving abilities.
- Experience handling Sev1/Sev2 incidents.
- Ability to coordinate with global teams and vendors.
Preferred Qualifications
- Experience supporting Teladoc or similar virtual care platforms.
- Exposure to Epic, Cerner, or other EHR systems.
- Knowledge of healthcare interoperability standards (HL7, FHIR).
- Healthcare domain experience.
Education
- Bachelor's degree in Information Technology, Engineering, or related discipline.
COMPENSATION
- Salary Range: $60 - 65 W2 hourly range
NTT DATA provides a reasonable range of compensation for U.S.-based positions. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
See all E-3 Visa Application Support Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Application Support Engineer Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as an Application Support Engineer
Verify your degree maps to the role
A bachelor's in computer science, information systems, or software engineering supports an Application Support Engineer E-3 visa petition. A general business or unrelated degree can trigger an LCA challenge, so confirm the match before applying.
Target employers with active LCA filing history
Search the DOL's Labor Condition Application disclosure data to identify companies that have certified LCAs for application support or systems engineer roles. Prior LCA activity signals a functioning sponsorship process, not just a willingness to consider it.
Frame your CV around specialty occupation evidence
U.S. hiring managers often don't know what 'specialty occupation' means under E-3 rules. Structure your CV to show that your role requires a specific degree, not just general IT experience, which helps your employer's counsel justify the LCA filing.
Negotiate who covers the LCA filing cost
The DOL prohibits employers from passing LCA fees to you, but attorneys' fees for the broader visa process are negotiable. Clarify in writing which costs the employer covers before you sign an offer letter referencing E-3 sponsorship.
Use Migrate Mate's E-3 filing service for end-to-end support
Once you have an offer, Migrate Mate's E-3 filing service handles your LCA, DS-160, and consulate preparation from start to finish. This is especially useful when your employer's HR team has no prior E-3 experience and needs a guided process.
Prepare for consulate questions about support scope
Consular officers sometimes question whether an application support role meets specialty occupation standards. Bring documentation showing your role requires degree-level technical knowledge, such as your job description, offer letter, and any relevant system certifications.
E-3 Visa Application Support Engineer: Frequently Asked Questions
How do I find Application Support Engineer jobs with E-3 visa sponsorship?
Migrate Mate is built specifically for this search. You can filter for Application Support Engineer roles where employers have demonstrated E-3 or H-1B visa sponsorship history, so you're not cold-applying to companies that have never navigated the process. That filtering saves significant time compared to searching general job platforms and manually vetting each employer's immigration track record.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does an Application Support Engineer role qualify as a specialty occupation for E-3 purposes?
Yes, provided the role genuinely requires a bachelor's degree or higher in a specific technical field such as computer science, information systems, or software engineering. Roles that accept any degree, or where degree requirements are listed as preferred rather than required, can face scrutiny at the LCA stage or during the consulate interview. The job description your employer files must reflect a real degree requirement tied to the work performed.
How does the E-3 compare to the H-1B for Application Support Engineers?
For Australian citizens, the E-3 is significantly more practical. The H-1B has an annual cap of 85,000 slots and a lottery that most applicants don't win in a given year. The E-3 has a 10,500 annual allocation that has never been exhausted, so there's no lottery and no waiting for a registration cycle. Both require LCA filing and specialty occupation eligibility, so the qualification standards are similar. The difference is timing and certainty.
Can I transfer my E-3 status if I change roles within the same company or move to a new employer?
A role change within the same company requires a new LCA if the job title, duties, wage level, or worksite changes materially. Moving to a new employer always requires a new E-3 petition and a new LCA certified by DOL. Unlike H-1B portability rules, E-3 holders don't have an automatic grace period to begin work for a new employer while the new petition is pending, so timing the transition carefully matters.