E-3 Visa Business Systems Analysis Jobs
Business Systems Analysis roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in information systems, computer science, or a related field. Australian professionals can secure indefinitely renewable two-year work authorization with no lottery and no annual cap, making the E-3 a practical path into U.S. consulting, enterprise technology, and financial services firms.
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Get Access To All JobsINTRODUCTION
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA Services is committed to hiring exceptional, innovative, and passionate professionals who thrive in a collaborative and forward-thinking environment. If you’re looking to grow your career with an inclusive organization that values both people and purpose, we invite you to apply.
We are currently seeking a Business Systems Analysis Specialist to join our Clinical Service Desk team. This is a fully remote position, with the opportunity to work from home anywhere in North America.
This role is part of our Provider Clinical Service Desk and serves as a senior agent with primary responsibility for handling inbound customer calls and working Self Service tickets to resolution. It operates within a 24x7x365 call center environment supporting our customers. Schedule flexibility is required, and work hours may change based on business and coverage needs.
ROLE RESPONSIBILITIES
- Respond to client incidents and service requests related to the clinical components of the Epic EHR suite, including (but not limited to) workflow issues, application errors, and user access concerns
- Proactively manage both assigned and unassigned incidents and requests to ensure timely resolution
- Drive issue resolution in alignment with established Service Level Agreements (SLAs)
- Handle incoming calls and tickets while following account-specific procedures and documentation standards
- Maintain a strong understanding of current Epic configurations, functionality, and system updates
- Contribute to the development and continuous improvement of knowledge articles, training materials, and support documentation
- Analyze closed incidents to identify trends, gaps, and opportunities to enhance the knowledge base and overall service delivery
- Provide mentorship and guidance to service desk staff, supporting skill development and quality improvement
BASIC QUALIFICATIONS
- Minimum 1 year Healthcare-H healthcare Systems-Customer Service
- Minimum 1 year Desktop Management-Desktop Administration-Service Desk Application support
PREFERRED QUALIFICATIONS
- Strong experience with Epic clinical workflows and functionality
- Minimum of 5 years of clinical care delivery experience
- Minimum of 5 years of experience supporting Epic, including implementation, build, or ongoing operational support
- Epic Certification or Proficiency in one or more Epic modules (preferably Ambulatory module)
- Demonstrated commitment to a service-oriented mindset when working with clinicians, end users, and colleagues
- Proven ability to analyze both quantitative and qualitative data to support decision-making and process improvement
- Excellent communication and documentation skills
- Prior team leadership, mentoring, or supervisory experience
- Experience integrating Epic or other EMR systems with ancillary or third-party clinical systems
ABOUT NTT DATA SERVICES
NTT DATA Services is a recognized leader in healthcare technology and services, dedicated to improving patient outcomes and driving efficiency across the healthcare ecosystem. We deliver targeted, industry-focused solutions including patient engagement, predictive analytics, healthcare cloud hosting, system integration and interoperability, clinical and claims application implementation, revenue cycle management, policy administration, and core managed infrastructure and business process services.
Our healthcare clients include:
- More than 1,800 hospitals
- 2,200 long-term care facilities
- 225 acute care facilities
- 43,000 clinicians
- 1,000 physician practices
- 50 insurance providers, supporting over 65 million policyholders
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85% of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.
INTRODUCTION
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA Services is committed to hiring exceptional, innovative, and passionate professionals who thrive in a collaborative and forward-thinking environment. If you’re looking to grow your career with an inclusive organization that values both people and purpose, we invite you to apply.
We are currently seeking a Business Systems Analysis Specialist to join our Clinical Service Desk team. This is a fully remote position, with the opportunity to work from home anywhere in North America.
This role is part of our Provider Clinical Service Desk and serves as a senior agent with primary responsibility for handling inbound customer calls and working Self Service tickets to resolution. It operates within a 24x7x365 call center environment supporting our customers. Schedule flexibility is required, and work hours may change based on business and coverage needs.
ROLE RESPONSIBILITIES
- Respond to client incidents and service requests related to the clinical components of the Epic EHR suite, including (but not limited to) workflow issues, application errors, and user access concerns
- Proactively manage both assigned and unassigned incidents and requests to ensure timely resolution
- Drive issue resolution in alignment with established Service Level Agreements (SLAs)
- Handle incoming calls and tickets while following account-specific procedures and documentation standards
- Maintain a strong understanding of current Epic configurations, functionality, and system updates
- Contribute to the development and continuous improvement of knowledge articles, training materials, and support documentation
- Analyze closed incidents to identify trends, gaps, and opportunities to enhance the knowledge base and overall service delivery
- Provide mentorship and guidance to service desk staff, supporting skill development and quality improvement
BASIC QUALIFICATIONS
- Minimum 1 year Healthcare-H healthcare Systems-Customer Service
- Minimum 1 year Desktop Management-Desktop Administration-Service Desk Application support
PREFERRED QUALIFICATIONS
- Strong experience with Epic clinical workflows and functionality
- Minimum of 5 years of clinical care delivery experience
- Minimum of 5 years of experience supporting Epic, including implementation, build, or ongoing operational support
- Epic Certification or Proficiency in one or more Epic modules (preferably Ambulatory module)
- Demonstrated commitment to a service-oriented mindset when working with clinicians, end users, and colleagues
- Proven ability to analyze both quantitative and qualitative data to support decision-making and process improvement
- Excellent communication and documentation skills
- Prior team leadership, mentoring, or supervisory experience
- Experience integrating Epic or other EMR systems with ancillary or third-party clinical systems
ABOUT NTT DATA SERVICES
NTT DATA Services is a recognized leader in healthcare technology and services, dedicated to improving patient outcomes and driving efficiency across the healthcare ecosystem. We deliver targeted, industry-focused solutions including patient engagement, predictive analytics, healthcare cloud hosting, system integration and interoperability, clinical and claims application implementation, revenue cycle management, policy administration, and core managed infrastructure and business process services.
Our healthcare clients include:
- More than 1,800 hospitals
- 2,200 long-term care facilities
- 225 acute care facilities
- 43,000 clinicians
- 1,000 physician practices
- 50 insurance providers, supporting over 65 million policyholders
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85% of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.
See all 204+ E-3 Visa Business Systems Analysis Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Business Systems Analysis Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship in Business Systems Analysis
Frame your Australian degree for U.S. employers
A three-year Australian bachelor's degree is generally accepted as equivalent to a U.S. four-year degree for E-3 visa specialty occupation purposes. Get a credential evaluation letter ready before you apply so employers aren't left guessing about your qualifications.
Target employers with active LCA filing history
Search the DOL's Office of Foreign Labor Certification disclosure data to identify companies that have previously filed Labor Condition Applications for business systems analyst roles. Prior LCA activity signals an employer already understands the E-3 process.
Clarify your job title aligns with specialty occupation
Job postings for 'Business Analyst' sometimes list a bachelor's degree as preferred rather than required, which can disqualify the role for E-3 purposes. Confirm with the hiring manager that the position genuinely requires a relevant degree before the offer stage.
Use Migrate Mate's E-3 filing service for your LCA
Once you have an offer, the LCA must be certified by the DOL before your consulate appointment. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so nothing delays your start date.
Negotiate who covers the visa integrity fee
The E-3 visa integrity fee is a government-mandated employer cost that some smaller companies may try to pass to you. Raise this during offer negotiations so both sides are clear on responsibilities before you accept.
Prepare for nonimmigrant intent questions at the consulate
Consular officers assess whether you intend to return to Australia after your E-3 status ends. Bring documentation of Australian ties, such as property ownership, family connections, or superannuation records, to support a clean interview.
E-3 Visa Business Systems Analysis: Frequently Asked Questions
How do I find Business Systems Analysis jobs with E-3 sponsorship?
Migrate Mate is built specifically for this search. It surfaces U.S. employers who have sponsored Australian professionals for E-3 visas in business systems and technology roles, so you're not cold-applying to companies that have never navigated the process. Filter by role and industry to find employers already set up to sponsor.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Business Systems Analyst role qualify as a specialty occupation for the E-3?
Yes, provided the position genuinely requires a bachelor's degree in a specific field such as information systems, computer science, or business administration. Roles where any degree is accepted regardless of field can fail the specialty occupation test. If a job ad says 'bachelor's preferred,' ask the employer to confirm the requirement before relying on it for your application.
How does the E-3 compare to the H-1B for Business Systems Analysis roles?
The E-3 has a 10,500-visa annual allocation that has never been fully used, meaning there's no lottery and no random selection. The H-1B visa has a 65,000 base cap with far more applicants than slots, and most registrants aren't selected. For Australian business systems analysts, the E-3 is a direct path that doesn't require waiting for a lucky draw.
Can I change employers while on an E-3 as a Business Systems Analyst?
Yes, but the new employer must file a fresh LCA certified by the DOL before you start work. Your E-3 status is tied to your current employer and role, so you can't transfer it the way an H-1B holder uses portability rules. Plan for at least two to four weeks of processing time between accepting an offer and your first day.