Engagement Manager Jobs in Washington
Engagement Manager jobs in Washington are consistently active, with demand concentrated in technology consulting, cloud services, healthcare IT, and professional services across entry-level through senior roles. Seattle is the primary hiring hub, followed by Bellevue and Redmond, where companies like Microsoft, Amazon, and Accenture maintain large consulting and client-delivery operations. The most sought-after specialties in Washington are digital transformation, enterprise software implementation, and customer success management. Find a role that fits below and apply directly.
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DESCRIPTION
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.
We are looking for a Program Manager to own the quality of the beta tester experience and keep testers active and engaged across programs. In this role, you will work with beta program owners to design and run the “homework” that testers complete, own day-to-day communications with testers, provide them with support as needed to complete user journeys, and translate customer signals into product improvements. You will work across a wide set of partners—beta program leads, user research, engineering, and field operations—to make sure every tester has a clear task, a smooth experience, and a trusted channel to be heard.
Key job responsibilities
You will own tester quality and engagement end-to-end across beta programs.
On homework, you will develop, execute, and analyze the structured tasks testers complete during a program. You will design homework that produces the signal each study needs, keep it clear and achievable for testers, drive completion, and analyze the results to turn tester activity into actionable findings for program and product teams.
On the tester journey, you will own the communications that guide testers from activation through completion. You will build and maintain the communications plans and templates that keep testers informed, motivated, and on track at each stage of their journey, and you will tune messaging to lift participation and reduce drop-off.
On Slack and through email, you will be the first line of support for testers. You will own operational and enablement issues—app distribution, provisioning problems, and login credentials—resolving them quickly to keep testers unblocked while also initiating AI-led first level triage and bug reporting for any hardware or software issues
On Voice of the Tester, you will run a continuous improvement loop to improve the test experience. You will capture, synthesize, and address tester feedback, surface recurring pain points and opportunities, and drive changes to homework, communications, and support that measurably improve the tester experience over time.
Success in this role comes from strong operational execution, attention to detail, clear and empathetic communication, and the ability to coordinate many moving parts without dropping any. You will define and track the metrics that show tester quality and engagement are healthy—homework completion and quality, tester engagement and retention, and time-to-resolution on support issues —and you will continuously tighten processes as the program scales into new territories.
The ideal candidate is a highly organized program manager who is comfortable owning operational details end to end, communicates clearly with both testers and partner teams, and thrives in a fast-moving, ambiguous environment. You are energized by interacting with customers and delivering high-quality experiences.
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Redmond - 82,700.00 - 129,800.00 USD annually
DESCRIPTION
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.
We are looking for a Program Manager to own the quality of the beta tester experience and keep testers active and engaged across programs. In this role, you will work with beta program owners to design and run the “homework” that testers complete, own day-to-day communications with testers, provide them with support as needed to complete user journeys, and translate customer signals into product improvements. You will work across a wide set of partners—beta program leads, user research, engineering, and field operations—to make sure every tester has a clear task, a smooth experience, and a trusted channel to be heard.
Key job responsibilities
You will own tester quality and engagement end-to-end across beta programs.
On homework, you will develop, execute, and analyze the structured tasks testers complete during a program. You will design homework that produces the signal each study needs, keep it clear and achievable for testers, drive completion, and analyze the results to turn tester activity into actionable findings for program and product teams.
On the tester journey, you will own the communications that guide testers from activation through completion. You will build and maintain the communications plans and templates that keep testers informed, motivated, and on track at each stage of their journey, and you will tune messaging to lift participation and reduce drop-off.
On Slack and through email, you will be the first line of support for testers. You will own operational and enablement issues—app distribution, provisioning problems, and login credentials—resolving them quickly to keep testers unblocked while also initiating AI-led first level triage and bug reporting for any hardware or software issues
On Voice of the Tester, you will run a continuous improvement loop to improve the test experience. You will capture, synthesize, and address tester feedback, surface recurring pain points and opportunities, and drive changes to homework, communications, and support that measurably improve the tester experience over time.
Success in this role comes from strong operational execution, attention to detail, clear and empathetic communication, and the ability to coordinate many moving parts without dropping any. You will define and track the metrics that show tester quality and engagement are healthy—homework completion and quality, tester engagement and retention, and time-to-resolution on support issues —and you will continuously tighten processes as the program scales into new territories.
The ideal candidate is a highly organized program manager who is comfortable owning operational details end to end, communicates clearly with both testers and partner teams, and thrives in a fast-moving, ambiguous environment. You are energized by interacting with customers and delivering high-quality experiences.
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Redmond - 82,700.00 - 129,800.00 USD annually
See All 14 Engagement Manager Jobs in Washington
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Find Engagement Manager JobsEngagement Manager Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Engagement Manager Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
What Washington Employers Look For
The qualifications that appear most often in engagement manager jobs across Washington.
- Bachelor's degree in business, information systems, or a related field required
- Three or more years of client-facing project or account management experience
- Demonstrated ability to manage cross-functional teams toward delivery milestones
- Proficiency with project management tools such as Salesforce, Jira, or Microsoft Dynamics
- Experience in technology consulting, SaaS, or enterprise software environments preferred
- Strong written and verbal communication skills for executive-level stakeholder engagement
Engagement Manager Jobs in Washington: Frequently Asked Questions
How do you become a engagement manager in Washington?
Most engagement manager roles in Washington require a bachelor's degree in business, computer science, or a related field, followed by experience in project management, consulting, or account management. Washington does not issue a state license for this role, but employers in Seattle and Bellevue commonly expect PMP certification or equivalent demonstrated delivery experience. Building a portfolio of client outcomes and cross-functional project leadership is the most direct path to landing the role.
Which companies hire engagement managers in Washington?
Employers hiring engagement managers in Washington right now include Amazon, Google, and NRCCUA, based on current listings on Migrate Mate as of November 2026. Washington's concentration of global technology headquarters and major consulting practices makes it one of the more active states for this role year-round.
Which Washington cities have the most engagement manager jobs?
Seattle, Bellevue, and Renton account for the largest share of engagement manager openings in Washington. Seattle anchors demand through its dense cluster of technology firms, consulting offices, and healthcare systems, while Bellevue and Redmond draw heavily from Microsoft's campus operations and the surrounding enterprise software ecosystem that has grown around it.
Are there remote engagement manager jobs in Washington?
Yes, and more than most fields. About 67% of engagement manager openings tied to Washington are remote or hybrid as of November 2026, reflecting the desk-based and relationship-management nature of the work. The phases of the role most commonly done remotely are status reporting, stakeholder communications, and internal coordination, while kickoff sessions and executive reviews tend to remain in person.
How can I get hired as a engagement manager in Washington with little or no experience?
The most realistic entry path is moving from an adjacent role, such as project coordinator, business analyst, or customer success associate, into a junior engagement manager position. Large Washington employers like Microsoft, Amazon Web Services, and Accenture run associate consulting and rotational programs that place candidates without direct engagement management experience into client-delivery teams. Building PMP exam readiness and accumulating measurable project outcomes, even from internal initiatives, strengthens candidacy considerably with Washington hiring teams.
Where can I find and apply to engagement manager jobs in Washington?
You can find and apply to engagement manager jobs in Washington on Migrate Mate, which lists current Washington openings from employers actively hiring. Search the available roles, find the ones that match your experience and target industry, and apply directly to each one without any additional steps.
See All 14 Engagement Manager Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Engagement Manager Jobs