Engagement Manager Jobs in Florida

About Discovery Management Group

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2027. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Discover Your Purpose with Us at Discovery Village at Tampa Palms!

As Engagement Manager, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role:

As the Engagement Manager, you’ll develop and oversee resident engagement programs that promote health, wellness, social connections, and personal growth. You'll lead a team dedicated to providing meaningful activities and experiences that enhance residents' overall quality of life.

Position Highlights:

• Status: FULL TIME
• Schedule: Traditional leadership workweek with flexibility required based on business and operational needs that includes Manager on Duty hours as well as on call for emergency situations
• Location: Tampa, FL 33647
• Rate of Pay: $25/hour (HOURLY/NON-EXEMPT) with a 10% Annual Performance Bonus Target
• Travel: Minimal, typically under 10%

Why You'll Love This Community:

Welcome to Discovery Village Tampa Palms, a resort-style community offering Supervised Independent Living, Assisted Living, and SHINE® Memory Care. Here, residents experience world-class retirement living in Tampa enhanced by personalized support, enriching programs, and beautiful surroundings. Residents have the option to age in place as their care needs evolve. From fine dining to engaging activities, every detail is designed to help residents thrive.

As one of the leading Tampa senior living communities, Discovery Village provides compassionate elder care in Tampa that promotes dignity, connection, and peace of mind. If you’re seeking a senior community in Tampa offering lifelong comfort and flexibility, our community makes every day feel like home.

What You’ll Do:

• Develop and lead resident engagement programs that support physical, intellectual, social, emotional, and spiritual well-being, including Life Skills activities and exercise programs.

• Plan and coordinate holiday celebrations, special events, outings, volunteer opportunities, and individual and group activities that encourage resident participation.

• Prepare and distribute activity calendars for Executive Director approval, maintain community displays, and develop newsletters as requested.

• Support new resident acclimation and maintain timely communication with residents and families.

• Build relationships with community organizations, service groups, and volunteers to expand engagement opportunities.

• Oversee resident-facing technology, ensuring accurate information and appropriate training for residents and team members.

• Supervise Engagement and Fitness Coordinators, including hiring, training, scheduling, work assignments, and performance management.

• Monitor resident participation and satisfaction through surveys, quality assurance assessments, and reporting to improve programming.

• Manage departmental budgets, equipment, supplies, and resources in accordance with company guidelines.

• Participate in community in-services and maintain compliance with applicable federal, state, and local regulations.

Qualifications:

• Associate degree in Recreation, Education, Gerontology, Social Work, Adult Education, or a related field preferred.

• Three years of related experience and two years of supervisory or management experience required.

• Strong leadership, organizational, time management, and communication skills, with the ability to motivate team members and volunteers.

• Ability to plan and facilitate diverse activities, events, and exercise programs that meet resident interests and needs.

• Proficiency in Microsoft Word, Excel, email, and technology used for activity calendars, signage, and resident communications.

• Ability to read and interpret safety rules, operating instructions, and procedures and prepare routine reports and correspondence.

• Ability to communicate effectively with residents, families, team members, and community partners, including speaking before groups.

• Demonstrated interest in working with seniors, with a resident-focused, courteous, and responsive approach.

• Ability to manage multiple priorities, delegate responsibilities, and work a flexible schedule.

• If use of a personal vehicle is required for business purposes, a valid driver's license in good standing, successful motor vehicle record (MVR) verification and approval, and state-required minimum insurance coverage are required.

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2027!

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You’ll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.