Client Success Manager Jobs in Florida
Client Success Manager jobs in Florida are in strong demand, with hiring concentrated in SaaS, financial services, healthcare technology, and logistics sectors and openings ranging from entry-level customer success associates through senior and director-level positions. Miami, Tampa, and Orlando lead hiring activity, with well-established employers like Conduent, Chewy, and Dun & Bradstreet maintaining substantial Florida operations. The most sought-after specialties in Florida right now are enterprise account management, onboarding strategy, and retention analytics. Find a role that fits below and apply directly.
Find Client Success Manager JobsOverview
Showing 5 of 25+ Client Success Manager jobs
About ACA Group
At ACA Group (America’s Consumer Advocacy Group), our mission is to bring financial freedom and peace of mind to timeshare owners. We are an industry-leading, attorney-backed consumer advocacy firm proud to hold an A+ rating with the Better Business Bureau (BBB) and an Inc. 5000 recognition. To date, we have helped over 18,000 customers and saved over $2.8 million in timeshare debt relief. We use highly specialized legal teams to permanently and safely dismantle complex timeshare contracts, freeing families from endless maintenance fees.
About the Role
Are you a sharp, driven problem-solver who enjoys guiding people through complex, high-stakes situations? Do you naturally take ownership of challenges rather than passing the buck? If you are looking for a stepping stone into a lucrative, long-term career—not just another repetitive phone job—we want to talk to you.
We are a premier timeshare exit firm helping consumer clients navigate their way out of burdensome contracts. We are looking for a Client Success Specialist to become the trusted voice, face, and brain of our client experience. In this role, you won't just answer phones and read scripts. You will act as an advisor, an empathetic listener, and a strategic problem solver for clients who need clarity and reassurance.
What You Will Do
•_ Own the client journey by providing empathetic, high-quality consultation and support over the phone. _
•_ Guide clients through the exit process, keeping them informed, calm, and confident in their decision. _
•_ Diagnose complex account issues resourcefully, ensuring all paperwork and case details are accurate. _
•_ Collaborate closely with our legal and resolution teams to push client cases forward. _
•_ Build genuine, long-term relationships rooted in trust and extreme attention to detail. _
Educate and Reassure: Articulate our proven, attorney-led strategy and our 100% money-back guarantee to rebuild ultimate trust and commitment.
Streamline Client Care: Keep your energy focused purely on relationship management and retention by delegating formal legal updates or technical issues directly to our case management team.
Hit Performance Goals: Track your wins using metric-driven data to hit net retention targets, lower customer churn, and claim maximum monthly bonus tiers.
Who You Are
- Resilient and emotionally intelligent, with an innate ability to connect with people experiencing financial or emotional stress.
- Highly motivated and career-driven, with a strong desire to master our industry and grow rapidly within the company.
- Resourceful and sharp, possessing the critical thinking skills to handle difficult client conversations without needing a script.
- Exceptionally organized, managing your daily call queue and case files efficiently without being micromanaged.
- An excellent communicator, with a warm, professional phone presence and flawless written skills.
Qualifications
2+ years of experience in Client support, corporate retention, or commission-incentivized customer preservation.
Exceptional verbal communication, negotiation, and closing skills.
Proven history operating within a metric-driven environment (utilizing CRM data tracking, sales pipelines, or clear performance goals).
Ability to pivot quickly from compassionate de-escalation to assertive, logic-driven closing.
Prior experience in consumer advocacy, financial services, debt settlement, or timeshare exit is highly preferred. [1]
Compensation, Perks & Benefits
Stable Baseline Pay: A competitive base rate of $22.00 to $26.00 per hour, protecting you from the unstable lows of commission-only positions.
Uncapped Earning Potential: $45k–$54k+ expected first-year On-Target Earnings.
Zero Outbound Prospecting: Work entirely with an established customer base—no cold lists, no door knocking, and no digital cold pitching.
Corporate Stability: Professional, growth-oriented office environment located in beautiful Fort Lauderdale, FL with extensive health, dental, and vision benefits.
How to Apply
If you are ready to wield your long term ownership of the customer relationship powers for the art of preservation, please submit your resume alongside a brief note outlining your most memorable or complex client "save."
Pay: $45,000.00 - $54,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
About ACA Group
At ACA Group (America’s Consumer Advocacy Group), our mission is to bring financial freedom and peace of mind to timeshare owners. We are an industry-leading, attorney-backed consumer advocacy firm proud to hold an A+ rating with the Better Business Bureau (BBB) and an Inc. 5000 recognition. To date, we have helped over 18,000 customers and saved over $2.8 million in timeshare debt relief. We use highly specialized legal teams to permanently and safely dismantle complex timeshare contracts, freeing families from endless maintenance fees.
About the Role
Are you a sharp, driven problem-solver who enjoys guiding people through complex, high-stakes situations? Do you naturally take ownership of challenges rather than passing the buck? If you are looking for a stepping stone into a lucrative, long-term career—not just another repetitive phone job—we want to talk to you.
We are a premier timeshare exit firm helping consumer clients navigate their way out of burdensome contracts. We are looking for a Client Success Specialist to become the trusted voice, face, and brain of our client experience. In this role, you won't just answer phones and read scripts. You will act as an advisor, an empathetic listener, and a strategic problem solver for clients who need clarity and reassurance.
What You Will Do
•_ Own the client journey by providing empathetic, high-quality consultation and support over the phone. _
•_ Guide clients through the exit process, keeping them informed, calm, and confident in their decision. _
•_ Diagnose complex account issues resourcefully, ensuring all paperwork and case details are accurate. _
•_ Collaborate closely with our legal and resolution teams to push client cases forward. _
•_ Build genuine, long-term relationships rooted in trust and extreme attention to detail. _
Educate and Reassure: Articulate our proven, attorney-led strategy and our 100% money-back guarantee to rebuild ultimate trust and commitment.
Streamline Client Care: Keep your energy focused purely on relationship management and retention by delegating formal legal updates or technical issues directly to our case management team.
Hit Performance Goals: Track your wins using metric-driven data to hit net retention targets, lower customer churn, and claim maximum monthly bonus tiers.
Who You Are
- Resilient and emotionally intelligent, with an innate ability to connect with people experiencing financial or emotional stress.
- Highly motivated and career-driven, with a strong desire to master our industry and grow rapidly within the company.
- Resourceful and sharp, possessing the critical thinking skills to handle difficult client conversations without needing a script.
- Exceptionally organized, managing your daily call queue and case files efficiently without being micromanaged.
- An excellent communicator, with a warm, professional phone presence and flawless written skills.
Qualifications
2+ years of experience in Client support, corporate retention, or commission-incentivized customer preservation.
Exceptional verbal communication, negotiation, and closing skills.
Proven history operating within a metric-driven environment (utilizing CRM data tracking, sales pipelines, or clear performance goals).
Ability to pivot quickly from compassionate de-escalation to assertive, logic-driven closing.
Prior experience in consumer advocacy, financial services, debt settlement, or timeshare exit is highly preferred. [1]
Compensation, Perks & Benefits
Stable Baseline Pay: A competitive base rate of $22.00 to $26.00 per hour, protecting you from the unstable lows of commission-only positions.
Uncapped Earning Potential: $45k–$54k+ expected first-year On-Target Earnings.
Zero Outbound Prospecting: Work entirely with an established customer base—no cold lists, no door knocking, and no digital cold pitching.
Corporate Stability: Professional, growth-oriented office environment located in beautiful Fort Lauderdale, FL with extensive health, dental, and vision benefits.
How to Apply
If you are ready to wield your long term ownership of the customer relationship powers for the art of preservation, please submit your resume alongside a brief note outlining your most memorable or complex client "save."
Pay: $45,000.00 - $54,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
See All 25 Client Success Manager Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Client Success Manager JobsClient Success Manager Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Client Success Manager Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Staffing & Recruiting
What Florida Employers Look For
The qualifications that appear most often in client success manager jobs across Florida.
- Bachelor's degree in business, communications, marketing, or a related field
- Two or more years of experience in customer success, account management, or client services
- Demonstrated ability to manage a portfolio of accounts and drive measurable retention outcomes
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Gainsight
- Strong written and verbal communication skills for client-facing presentations and escalations
- Familiarity with SaaS product metrics including churn, NPS, and expansion revenue
Client Success Manager Jobs in Florida: Frequently Asked Questions
How do you become a client success manager in Florida?
The typical path into client success management in Florida starts with a bachelor's degree in business, communications, or a related field, followed by experience in customer-facing roles such as account coordination, inside sales, or support. Florida has no state-issued license or exam specific to this role. Most hiring managers in Florida's SaaS and financial technology hubs look for candidates who can demonstrate measurable retention results, CRM proficiency, and experience managing multi-stakeholder accounts.
Which companies hire client success managers in Florida?
Employers hiring client success managers in Florida right now include ADP, BNY, and EMCOR, based on current listings on Migrate Mate as of November 2026. Florida's concentration of fintech, health tech, and logistics companies means demand is particularly consistent in the Tampa Bay and Miami corridors.
Which Florida cities have the most client success manager jobs?
Miami, Fort Lauderdale, and Jacksonville have the most client success manager openings in Florida. Miami's dense concentration of fintech and international business headquarters drives activity in the south, while Tampa's growing SaaS ecosystem and Orlando's expanding technology and hospitality-tech sectors account for strong demand in central Florida.
Are there remote client success manager jobs in Florida?
Yes, and more than most fields, since client success work is desk-based and conducted primarily through digital communication and video calls. About 50% of client success manager openings tied to Florida are remote or hybrid as of November 2026, reflecting broader adoption in the SaaS and technology sectors. Fully remote positions tend to cluster in enterprise account management and onboarding roles where client interaction is asynchronous.
How can I get hired as a client success manager in Florida with little or no experience?
The most realistic entry point is a customer support or sales development role at a Florida-based SaaS or tech company, where internal movement into customer success is common. Large Florida employers in health technology and fintech regularly hire entry-level customer success associates with strong communication skills and CRM exposure. Completing a recognized customer success certification adds a credential that stands in for experience, and candidates who can show a Gainsight or Salesforce portfolio from freelance or project work move to the top of shortlists.
Where can I find and apply to client success manager jobs in Florida?
You can find and apply to client success manager jobs in Florida on Migrate Mate, which lists current Florida openings across industries and experience levels. Find the roles that fit your background and apply directly to the employers posting them.
See All 25 Client Success Manager Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Client Success Manager Jobs