Client Success Manager Jobs in North Carolina
Client Success Manager jobs in North Carolina are in strong and steady demand, with the heaviest concentration in SaaS, financial services, and healthcare technology, and openings available from entry-level account support to senior customer success leadership. Charlotte, Raleigh, and Durham are the top hiring metros, home to large employers like Truist Financial, Red Hat, and MetLife that maintain active client success teams. The most sought-after specialties are enterprise account management, onboarding and implementation success, and renewals-focused roles. Find a role that fits below and apply directly.
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Showing 5 of 11+ Client Success Manager jobs
- Responsible for day-to-day relationships with local account executives, Advertising Development Directors, Sales Coordinators, Sales Development Directors and clients/agencies
- Maintain an excellent rapport with account executives, Sales Development Directors, and clients/agencies.
- Steward campaigns from start to finish (kick off calls, mid-campaign calls, wrap up calls)
- Execute campaigns accurately and efficiently
- Responsible for tracking and offering insights and analysis of performance metric for our products/campaigns
- Optimize campaigns and products to ensure delivery, achieve business goals while maximizing ROI
- Steward any pilot programs with various markets related to new product rollouts or enhancements.
- Key Holder for any Sales Hub updates needed to be made on behalf of the Client Success Team
- Weekly team checks as assigned.
- Other duties assigned
- Customer service oriented with the ability to address client concerns and needs in an expedient and courteous manner
- Strong decision-making, problem solving and conceptual thinking abilities
- Meticulous attention to detail and excellent follow through
- Exceptional character with a high degree of integrity and business ethics
- Excellent time management, able to handle multiple assignments under tight deadline and pressure, and prioritize and communicate effectively
- Strong oral and written communication, relationship building and interpersonal skills with the ability to communicate best practices and requirements to peers and management
- Ability to learn quickly in a fast-paced environment.
- Ability to work with diverse personality types to meet time sensitive deadlines
- An interest in new digital media technologies and a desire to always be learning something new
- Ability to work independently and in a team environment
- Must be flexible and open to new ideas and methods
- Strong work ethic
Compensation: $55k-$59K
- Responsible for day-to-day relationships with local account executives, Advertising Development Directors, Sales Coordinators, Sales Development Directors and clients/agencies
- Maintain an excellent rapport with account executives, Sales Development Directors, and clients/agencies.
- Steward campaigns from start to finish (kick off calls, mid-campaign calls, wrap up calls)
- Execute campaigns accurately and efficiently
- Responsible for tracking and offering insights and analysis of performance metric for our products/campaigns
- Optimize campaigns and products to ensure delivery, achieve business goals while maximizing ROI
- Steward any pilot programs with various markets related to new product rollouts or enhancements.
- Key Holder for any Sales Hub updates needed to be made on behalf of the Client Success Team
- Weekly team checks as assigned.
- Other duties assigned
- Customer service oriented with the ability to address client concerns and needs in an expedient and courteous manner
- Strong decision-making, problem solving and conceptual thinking abilities
- Meticulous attention to detail and excellent follow through
- Exceptional character with a high degree of integrity and business ethics
- Excellent time management, able to handle multiple assignments under tight deadline and pressure, and prioritize and communicate effectively
- Strong oral and written communication, relationship building and interpersonal skills with the ability to communicate best practices and requirements to peers and management
- Ability to learn quickly in a fast-paced environment.
- Ability to work with diverse personality types to meet time sensitive deadlines
- An interest in new digital media technologies and a desire to always be learning something new
- Ability to work independently and in a team environment
- Must be flexible and open to new ideas and methods
- Strong work ethic
Compensation: $55k-$59K
See All 11 Client Success Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Client Success Manager JobsClient Success Manager Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Client Success Manager Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What North Carolina Employers Look For
The qualifications that appear most often in client success manager jobs across North Carolina.
- Bachelor's degree in business, communications, or a related field is expected
- Two or more years of direct client-facing account management or customer success experience
- Demonstrated ability to manage a portfolio of accounts and drive measurable retention outcomes
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Gainsight
- Strong written and verbal communication skills across multiple stakeholder levels
- Familiarity with SaaS product cycles, onboarding workflows, or subscription renewal processes
Client Success Manager Jobs in North Carolina: Frequently Asked Questions
How do you become a client success manager in North Carolina?
Client success manager roles in North Carolina do not require a state-issued license or certification. Most employers expect a bachelor's degree in business, communications, marketing, or a related field, combined with experience in customer-facing roles. Many candidates enter from account coordinator, support specialist, or inside sales positions at North Carolina technology firms, financial services companies, or healthcare software providers and move into client success as they build relationship management skills.
Which companies hire client success managers in North Carolina?
Employers hiring client success managers in North Carolina right now include Inmar, ACBJ, and Credible, based on current listings on Migrate Mate as of September 2026. North Carolina's concentration of fintech, health IT, and enterprise software companies in Charlotte and the Research Triangle means client success roles turn over frequently and new openings appear throughout the year.
Which North Carolina cities have the most client success manager jobs?
Winston-Salem, North Carolina, and Raleigh have the most client success manager openings in North Carolina. Charlotte leads because of its large financial services and fintech sector, while Raleigh and Durham benefit from the Research Triangle's dense cluster of enterprise software, health IT, and cloud services companies that rely heavily on dedicated client success teams to manage complex accounts.
Are there remote client success manager jobs in North Carolina?
Yes, and more than most fields. About 100% of client success manager openings tied to North Carolina are remote or hybrid as of September 2026, reflecting how naturally the role fits distributed work. Onboarding, renewal management, and ongoing account check-ins are the parts of the job most commonly handled fully remote, while enterprise-level roles with large local accounts often require occasional on-site visits.
How can I get hired as a client success manager in North Carolina with little or no experience?
The most realistic entry path is moving from a customer support or inside sales role at a North Carolina SaaS or fintech company into a junior client success associate or onboarding specialist position. Companies like Red Hat in Raleigh and various Charlotte-based fintech firms regularly hire associate customer success roles for candidates without formal CSM experience. Earning a customer success certification and building a portfolio of client communication samples strengthens applications at the entry level.
Where can I find and apply to client success manager jobs in North Carolina?
You can find and apply to client success manager jobs in North Carolina on Migrate Mate, which lists current openings across the state. Find roles that fit your experience and location and apply directly to the ones that match.
See All 11 Client Success Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Client Success Manager Jobs