Service Delivery Manager Jobs in North Carolina
Service Delivery Manager jobs in North Carolina are open across Greensboro, Charlotte, and Conover and other North Carolina metros, with employers like Toyota Tsusho Systems US, ABC Supply Co., and Boston Consulting hiring at every experience level. Find a role that fits below and apply directly.
Find Service Delivery Manager JobsOverview
Showing 5 of 8+ Service Delivery Manager jobs











Location:
Raleigh, North Carolina, United States
Job ID:
R0127727
Date Posted:
2026-06-17
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
IT, Telecom & Internet
Job Schedule:
Full time
Remote:
No
Job Description:
Join Hitachi Energy as an Applications Service Delivery Manager and play a key role in shaping how technology enables business success across North America. In this role, you will lead a diverse, multinational team of Application Managers, Business Analysts, Solution Architects, and Project Managers—driving the design, delivery, and continuous improvement of critical IT applications.
Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.
You will oversee the full lifecycle of enterprise applications, ensuring they are aligned with business priorities, technology strategies, and operational excellence standards. This opportunity offers a unique blend of leadership, strategy, and execution—empowering you to influence digital transformation, optimize performance, and deliver tangible business value. If you enjoy working in a collaborative environment where innovation, ownership, and impact are valued, this is your chance to lead meaningful change at scale.
How you'll make an impact
- Govern applications across their full lifecycle—from onboarding to retirement
- Ensure high-quality service delivery including incident, change, and release management
- Maintain application performance, availability, and SLA compliance
- Align application roadmaps with business needs and enterprise architecture
- Drive user adoption through training and process standardization
- Manage budgets, licenses, vendors, and third-party performance
- Lead application retirement planning, including data archiving and risk mitigation
- Maintain accurate documentation within CMDB and application registries
- Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.
Your background
- 5+ years of experience in application management or IT service delivery
- Strong knowledge of ITIL 4 processes and service management tools (e.g., ServiceNow)
- Experience working with global, cross-functional teams
- Understanding of software development lifecycles, integrations, and Agile/DevOps practices
- Familiarity with engineering, manufacturing, or PLM systems
- Bachelor’s degree in Engineering, Computer Science, Information Systems, or equivalent experience
More about us
- Join a global leader advancing sustainable energy solutions and innovation
- Benefit from continuous learning, leadership development, and career progression opportunities
- Be part of an inclusive, collaborative culture that values growth and impact
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
See All 8 Service Delivery Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Service Delivery Manager JobsService Delivery Manager Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Service Delivery Manager Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
- Toyota Tsusho Systems US2

- ABC Supply Co.1

- Boston Consulting1

- Hitachi Energy1

- Huntington Bank1

Top Industries Hiring
- Technology & Software3
- Banking & Financial Services2
- Consulting & Professional Services1
- Distribution & Wholesale1
- Energy1
What North Carolina Employers Look For
The qualifications that appear most often in service delivery manager jobs across North Carolina.
- 3 to 7 years of experience managing IT or operations service delivery
- ITIL Foundation certification or higher, or willingness to obtain it
- Demonstrated ability to manage SLAs, KPIs, and client escalations
- Proficiency with service management tools such as ServiceNow, Jira, or Remedy
- Bachelor's degree in information technology, business, or a related field
- Experience leading cross-functional teams and vendor or third-party relationships
Service Delivery Manager Jobs in North Carolina: Frequently Asked Questions
How many service delivery manager jobs are there in North Carolina?
There are 8+ service delivery manager openings in North Carolina on Migrate Mate as of June 2026, with the most roles in Greensboro, Charlotte, and Conover. New positions post regularly as employers across North Carolina hire.
How much do service delivery managers make in North Carolina?
Service delivery managers in North Carolina earn a median of about $172,860 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $108,280 for the lowest 10% to over $287,840 for the top 10%. Pay rises with experience, specialty, and employer.
Which North Carolina cities have the most service delivery manager jobs?
Greensboro, Charlotte, and Conover have the most service delivery manager openings in North Carolina right now, with additional roles spread across smaller metros statewide.
Which companies hire service delivery managers in North Carolina?
Employers hiring service delivery managers in North Carolina include Toyota Tsusho Systems US, ABC Supply Co., and Boston Consulting, based on current listings on Migrate Mate as of June 2026.
Are there remote service delivery manager jobs in North Carolina?
Yes. About 0% of service delivery manager openings tied to North Carolina are remote or hybrid as of June 2026. The rest are on-site roles based in North Carolina metros.
How do I apply for service delivery manager jobs in North Carolina?
You can apply to service delivery manager jobs in North Carolina directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred North Carolina location, then apply to each one that fits.
See All 8 Service Delivery Manager Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Service Delivery Manager Jobs