Service Delivery Manager Jobs in Florida
Service Delivery Manager jobs in Florida are consistently active across IT managed services, healthcare operations, telecommunications, and logistics, with openings at every level from coordinator to senior director. The largest concentrations of hiring are in Miami, Tampa, and Orlando, where employers like Conduent, Cognizant, and Chewy maintain significant Florida operations. The most in-demand specialties include ITIL-aligned service operations, SLA governance, and client-facing account delivery for enterprise and government clients. Find a role that fits below and apply directly.
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Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90 local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!
SHIFT: 12 noon - 8:30pm
TheMedical Equipment Service and Delivery Driveris responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance.
What You Will Do in This Role
- Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office.
- Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment
- Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.
- Be 21 years of age or older, with high school diploma or equivalent.
- Hold a current, valid, and unrestricted driver’s license. Must have a safe driving record based on Agiliti policies.
- Have customer service experience. Prior work experience in hospital setting is helpful.
- Have basic computer skills.
- Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
- Be able to lift and/or push up to 75 pounds.
- Be able to stand and walk for long periods of time.
- Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contactrecruitingagilitihealth.com.
Primary Job Location:
Tampa District
Additional Locations (if applicable):
Job Title:
Customer Service Technician I
Company:
Agiliti
Location City:
Tampa
Location State:
Florida
See All 31 Service Delivery Manager Jobs in Florida
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Find Service Delivery Manager JobsService Delivery Manager Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Service Delivery Manager Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
- Distribution & Wholesale
What Florida Employers Look For
The qualifications that appear most often in service delivery manager jobs across Florida.
- Bachelor's degree in information technology, business, or a related field required
- ITIL Foundation certification or higher strongly preferred by Florida employers
- Three or more years managing service delivery teams or SLA-driven client accounts
- Experience with ITSM platforms such as ServiceNow, Jira Service Management, or Remedy
- Demonstrated ability to manage vendor relationships and third-party service contracts
- PMP or comparable project management credential valued across Florida enterprise hiring
Service Delivery Manager Jobs in Florida: Frequently Asked Questions
How do you become a service delivery manager in Florida?
Most service delivery manager roles in Florida require a bachelor's degree in IT, business, or operations, combined with several years of progressively responsible experience in service operations or account management. Florida has no state-issued license for this role, so credentials like ITIL Foundation, PMP, or a Six Sigma certification carry the most weight with hiring managers. Many candidates move into the role from IT support, project coordination, or operations analyst positions at Florida-based tech firms, healthcare systems, or logistics companies.
How much do service delivery managers make in Florida?
Service delivery managers in Florida earn a median of about $168,470 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $100,390 for the lowest 10% to over $264,460 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service delivery managers in Florida?
Employers hiring service delivery managers in Florida right now include Agiliti, Amazon, and TBC Corporation, based on current listings on Migrate Mate as of September 2026. Florida's concentration of healthcare networks, managed service providers, and large government contractors means demand is spread across multiple industry verticals rather than a single dominant sector.
Which Florida cities have the most service delivery manager jobs?
Jacksonville, Fort Lauderdale, and Saint Petersburg lead Florida for service delivery manager openings. Miami's density of multinational corporate offices and IT services firms drives the largest share of postings, while Tampa's growing tech and financial services base and Orlando's hospitality and healthcare IT sector sustain steady demand across all three metros.
Are there remote service delivery manager jobs in Florida?
Yes, and more than most fields, because service delivery management is primarily a coordination and communication role that does not require a fixed physical location. About 60% of service delivery manager openings tied to Florida are remote or hybrid as of September 2026, reflecting how broadly this role has shifted away from on-site requirements. Client-facing account governance and SLA reporting are the functions most commonly performed fully remotely.
How can I get hired as a service delivery manager in Florida with little or no experience?
The most realistic entry path is moving laterally from an IT support analyst, helpdesk lead, or operations coordinator role at a Florida-based managed service provider or large healthcare system. Employers like Conduent, SAIC, and regional hospital networks in Tampa and Orlando regularly promote from within or hire coordinators into junior delivery roles. Earning an ITIL Foundation certification before applying signals readiness for SLA-driven environments and gives candidates without direct management experience a concrete credential that Florida hiring managers recognize.
Where can I find and apply to service delivery manager jobs in Florida?
You can find and apply to service delivery manager jobs in Florida on Migrate Mate, which lists current Florida openings updated regularly. Search the listings to find roles that match your experience level and preferred location, then apply directly to the ones that fit.
See All 31 Service Delivery Manager Jobs in Florida
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