Service Delivery Manager Jobs in New York
Service Delivery Manager jobs in New York represent one of the most active markets in the country, concentrated in financial services, technology consulting, healthcare IT, and telecom across a seniority range from junior service delivery coordinator through director-level. The heaviest hiring is in New York City, White Plains, and Buffalo, where established employers such as IBM, Verizon, and JPMorgan Chase maintain large operations and consistently staff these roles. The most in-demand specializations are ITIL-aligned service operations, client-facing SLA governance, and managed services delivery. Find a role that fits below and apply directly.
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Job Summary:
Medequipped specializes in providing custom wheelchairs for patients with diverse diagnoses and physical limitations. We are seeking a dedicated Delivery Tech to join our team and be responsible for delivering and servicing wheelchairs throughout NY.
Qualifications and Skills:
- Valid driver’s license
- Strong mechanical and problem-solving abilities
- Proficient with a variety of hand and power tools
- Ability to collaborate effectively with team members
- Kind and empathetic towards clients
- Detail-oriented with excellent organizational and follow-up skills
- Hands-on experience and enjoyment in working with tools and people
Responsibilities:
- Maintain the warehouse in a clean, organized, and safe manner
- Fabricate and assemble custom seating for power and manual wheelchairs
- Deliver and service mobility devices to clients in schools, long-term care facilities, workshops, and homes, ensuring proper fit and function
- Fit and adjust mobility equipment to ensure the best outcome for the client
- Maintain client files with timely and complete documentation
- Provide exceptional customer service to clients and referral sources
- Perform other related duties as assigned
Additional Details:
- This is a full-time role, Monday through Friday, 9 AM to 5 PM
- Compensation: $22 per hour
- Travel throughout New York City and the five boroughs to deliver and service wheelchairs at patients’ homes
Job Type: Full-time
Pay: $22.00 per hour
Benefits:
- 401(k)
- Paid time off
- Paid training
Work Days:
- Monday to Friday
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Nanuet, NY 10954 (Required)
Work Location: In person
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Find Service Delivery Manager JobsService Delivery Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Service Delivery Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Telecommunications
What New York Employers Look For
The qualifications that appear most often in service delivery manager jobs across New York.
- Bachelor's degree in information technology, business administration, or a related field required
- ITIL Foundation certification or higher preferred by most New York employers
- Three or more years managing IT service delivery or operations teams
- Demonstrated experience owning SLAs and client escalation processes end to end
- Familiarity with ITSM platforms such as ServiceNow, Remedy, or Jira Service Management
- Strong stakeholder communication skills for cross-functional New York enterprise environments
Service Delivery Manager Jobs in New York: Frequently Asked Questions
How do you become a service delivery manager in New York?
The most common path in New York is a bachelor's degree in IT, computer science, or business combined with hands-on experience in a service desk, operations, or project coordinator role. New York does not require a state-issued license for this position. Earning an ITIL Foundation certification significantly strengthens candidacy with New York's large financial and technology employers. Many candidates move into service delivery management after working as operations analysts, project coordinators, or help-desk team leads at firms in the New York City metro.
How much do service delivery managers make in New York?
Service delivery managers in New York earn a median of about $214,300 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $134,870 for the lowest 10% to over $323,670 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire service delivery managers in New York?
Employers hiring service delivery managers in New York right now include CARVANA, Amazon, and Axon, based on current listings on Migrate Mate as of September 2026. New York's concentration of global financial institutions, telecommunications firms, and IT consulting companies means demand for this role is sustained year-round across industries.
Which New York cities have the most service delivery manager jobs?
New York, Albany, and Hawthorne account for the most service delivery manager openings in New York. New York City drives the bulk of demand through its density of financial services headquarters, major consulting offices, and enterprise technology operations, while Buffalo and Albany contribute meaningful volume through regional healthcare networks, state government IT contracts, and growing managed-services providers anchored outside the metro.
Are there remote service delivery manager jobs in New York?
Yes, and more than most fields. About 56% of service delivery manager openings tied to New York are remote or hybrid as of September 2026, reflecting how much of the day-to-day work involves coordinating across platforms and managing vendor relationships rather than requiring a physical presence. The client-onboarding and escalation-management functions are most commonly offered in hybrid arrangements, while purely administrative service operations roles are sometimes fully remote.
How can I get hired as a service delivery manager in New York with little or no experience?
The most realistic entry point is a service desk analyst or IT operations coordinator role at a mid-size New York IT consulting firm or a large institution such as a New York-area hospital system or financial services company. From those positions, candidates build the SLA oversight and cross-team coordination experience that hiring managers look for. Earning an ITIL Foundation certification before applying gives a measurable edge, and project management coursework accelerates the move into a full service delivery manager title within a few years.
Where can I find and apply to service delivery manager jobs in New York?
You can find and apply to service delivery manager jobs in New York on Migrate Mate, which lists current openings across the state updated in real time. Search the listings, find roles that fit your background and target location, and apply directly to each one through the posting.
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