Clinical Program Manager Jobs in New York
Clinical Program Manager jobs in New York are among the most active in the country, concentrated in health systems, managed care, academic medical centers, and public health agencies, with openings at every level from coordinator-to-manager transitions through senior and director-adjacent roles. New York City, Albany, and Buffalo are the primary hiring metros, anchored by employers such as NewYork-Presbyterian, Northwell Health, and NYC Health + Hospitals. The most in-demand specialties are behavioral health program management, value-based care initiatives, and chronic disease management. Find a role that fits below and apply directly.
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary:
Aetna Mental Well-being is reimagining how mental health is delivered with a unified, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living. The EAP Clinical Counselor plays a vital role in Aetna Mental Wellbeing’s commitment to delivering timely, high-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone. We are seeking candidates who share our passion for delivering industry-leading mental health services to people nationwide.
The EAP Clinical Counselor will act as a top-level specialist to provide counseling and informational services to members. Coordinates resources to support optimal care and lifestyle management services. Implements system to assess member's clinical needs and applies appropriate clinical tools to identify and provide services.
Fully remote in the USA.
Shift: TBD - Schedules may change based on business needs; participation in periodic shift bidding is required.
Job Responsibilities:
Responsible for provision of telephone-based assessment, triage, consultation, counseling and informational services, delivered in a call center environment using a variety of advanced clinical assessments, motivational Interviewing and solution focused/short-term problem resolution.
Provides risk, substance abuse and mental health assessments to develop immediate action/safety plans based on level of urgency.
Has an understanding of various levels of care (mental health and substance use) to aid in appropriate recommendation of care based on the assessment of need.
Has an excellent ability to join with and collaborate with a member to understand their needs and be in alignment with the member’s theory of change. Provides information to members regarding mental health, substance abuse, community treatment, and related mental health programs to assist members with linkage to resources to aid in the alleviation of stressors.
Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all members.
Requires use of multitasking skills to type/document while also using other tools to assist with call handing while speaking with members.
Protects the confidentiality of member information and adheres to enterprise, EAP policies regarding confidentiality.
Maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.
Maintains current independent behavioral health license in good standing in the state where they reside, seeking professional development and meeting all state licensure requirements.
Workspace Requirements:
Must have a separate workspace, free from distraction, in a room with a door that closes, to maintain member privacy.
Need to be hardwired and have reliable internet.
Internet speed - Home Internet Download Speed to be a minimum of 400mbps and Upload speed between 10-20mbps.
Broadband or Fiber connection. Using DSL (satellite), Cellular internet (T-Mobile, Verizon, AT&T Fixed Wireless, US Cellular to name a few) use cell towers or a satellite and not a direct cable to provide internet.
Ensure provider sets up a 4 port modem. Employees use the 4th port for work internet.
Required Qualifications:
1+ years of crisis intervention experience.
Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/ one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist.
24x7x365 call center coverage needed, holiday coverage is expected.
Experience in facilitating patient/client positive behavior change.
Experience in handling mental health, psychiatric care, family situations and relationship concerns preferred.
Preferred Qualifications:
1+ years of EAP, Behavioral Health or Social Services experience.
Experience working with diverse populations.
Familiarity with brief therapy models and Motivational Interviewing.
Call Center work experience.
Ability to establish and maintain rapport quickly to develop a high level of customer trust.
Strong computer and literacy skills.
Education:
Master’s Degree in behavioral health counseling profession.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$54,095.00 - $155,538.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 36 Clinical Program Manager Jobs in New York
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Find Clinical Program Manager JobsClinical Program Manager Jobs by City in New York
Where New York roles are concentrated, by current openings.
Clinical Program Manager Job Market in New York
A snapshot from current New York openings, updated as new roles post.
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What New York Employers Look For
The qualifications that appear most often in clinical program manager jobs across New York.
- Bachelor's degree in healthcare administration, public health, nursing, or a related clinical field
- Active clinical license recognized in New York, such as RN, LCSW, or LMHC, preferred or required
- Minimum three to five years of experience managing clinical programs or care coordination teams
- Demonstrated experience with quality improvement methodologies such as PDSA or Lean in healthcare settings
- Proficiency with electronic health records and population health management platforms used in New York systems
- Strong knowledge of New York State Department of Health regulations and Medicaid managed care requirements
Clinical Program Manager Jobs in New York: Frequently Asked Questions
How do you become a clinical program manager in New York?
Most clinical program managers in New York start with a bachelor's degree in nursing, social work, public health, or healthcare administration, then build several years of direct clinical or care coordination experience. Many roles require or strongly prefer an active New York State license such as an RN, LCSW, or LMHC issued through the New York State Education Department. A master's degree in public health or health administration strengthens candidacy for senior roles at large health systems and managed care organizations.
How much do clinical program managers make in New York?
Clinical program managers in New York earn a median of about $134,680 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $65,440 for the lowest 10% to over $291,780 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire clinical program managers in New York?
Employers hiring clinical program managers in New York right now include Lockheed Martin, SUNY Upstate Medical University, and Amtrak, based on current listings on Migrate Mate as of September 2026. New York's dense concentration of integrated health systems, Medicaid managed care plans, and federally qualified health centers means consistent demand well beyond the best-known names.
Which New York cities have the most clinical program manager jobs?
New York, Brooklyn, and Syracuse have the most clinical program manager openings in New York. New York City dominates due to the scale of its health systems, managed care plans, and city agency programs, while Albany draws openings tied to state government health agencies and regional hospital networks, and Buffalo reflects the hiring footprint of Kaleida Health and Catholic Health.
Are there remote clinical program manager jobs in New York?
Yes, and more than many clinical roles, since program management skews toward coordination, reporting, and stakeholder communication rather than direct patient care. About 50% of clinical program manager openings tied to New York are remote or hybrid as of September 2026, reflecting employer flexibility built during and after the pandemic. The functions most likely to stay remote are grant management, data analysis, and payer-facing program coordination.
How can I get hired as a clinical program manager in New York with little or no experience?
The most realistic entry path is moving laterally from a frontline clinical role, such as care coordinator, case manager, or patient navigator, into a junior program management position within the same organization. Large New York employers including Northwell Health and NYC Health + Hospitals regularly post associate program manager and program coordinator roles designed for clinicians transitioning out of direct care. Earning a project management credential or completing a population health certificate through a CUNY or SUNY program can strengthen an application without prior management experience.
Where can I find and apply to clinical program manager jobs in New York?
You can find and apply to clinical program manager jobs in New York on Migrate Mate, which lists current New York openings updated regularly. Search the listings to see roles that match your experience level, specialty, and preferred location, then apply directly to the ones that fit.
See All 36 Clinical Program Manager Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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