Clinical Program Manager Jobs in Massachusetts
Clinical Program Manager jobs in Massachusetts are in strong demand, concentrated in healthcare systems, behavioral health, public health agencies, and academic medical centers, with openings at every level from early-career coordinators to senior program directors. Boston, Worcester, and Cambridge account for the heaviest hiring activity, anchored by large employers such as Mass General Brigham, Dana-Farber Cancer Institute, and Blue Cross Blue Shield of Massachusetts. The most sought-after specialties include behavioral health program management, oncology care coordination, and population health initiatives. Find a role that fits below and apply directly.
Find Clinical Program Manager JobsOverview
Showing 5 of 51+ Clinical Program Manager jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary:
Aetna Mental Well-being is reimagining how mental health is delivered with a unified, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living. The EAP Clinical Counselor plays a vital role in Aetna Mental Wellbeing’s commitment to delivering timely, high-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone. We are seeking candidates who share our passion for delivering industry-leading mental health services to people nationwide.
The EAP Clinical Counselor will act as a top-level specialist to provide counseling and informational services to members. Coordinates resources to support optimal care and lifestyle management services. Implements system to assess member's clinical needs and applies appropriate clinical tools to identify and provide services.
Fully remote in the USA.
Shift: TBD - Schedules may change based on business needs; participation in periodic shift bidding is required.
Job Responsibilities:
Responsible for provision of telephone-based assessment, triage, consultation, counseling and informational services, delivered in a call center environment using a variety of advanced clinical assessments, motivational Interviewing and solution focused/short-term problem resolution.
Provides risk, substance abuse and mental health assessments to develop immediate action/safety plans based on level of urgency.
Has an understanding of various levels of care (mental health and substance use) to aid in appropriate recommendation of care based on the assessment of need.
Has an excellent ability to join with and collaborate with a member to understand their needs and be in alignment with the member’s theory of change. Provides information to members regarding mental health, substance abuse, community treatment, and related mental health programs to assist members with linkage to resources to aid in the alleviation of stressors.
Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all members.
Requires use of multitasking skills to type/document while also using other tools to assist with call handing while speaking with members.
Protects the confidentiality of member information and adheres to enterprise, EAP policies regarding confidentiality.
Maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.
Maintains current independent behavioral health license in good standing in the state where they reside, seeking professional development and meeting all state licensure requirements.
Workspace Requirements:
Must have a separate workspace, free from distraction, in a room with a door that closes, to maintain member privacy.
Need to be hardwired and have reliable internet.
Internet speed - Home Internet Download Speed to be a minimum of 400mbps and Upload speed between 10-20mbps.
Broadband or Fiber connection. Using DSL (satellite), Cellular internet (T-Mobile, Verizon, AT&T Fixed Wireless, US Cellular to name a few) use cell towers or a satellite and not a direct cable to provide internet.
Ensure provider sets up a 4 port modem. Employees use the 4th port for work internet.
Required Qualifications:
1+ years of crisis intervention experience.
Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/ one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist.
24x7x365 call center coverage needed, holiday coverage is expected.
Experience in facilitating patient/client positive behavior change.
Experience in handling mental health, psychiatric care, family situations and relationship concerns preferred.
Preferred Qualifications:
1+ years of EAP, Behavioral Health or Social Services experience.
Experience working with diverse populations.
Familiarity with brief therapy models and Motivational Interviewing.
Call Center work experience.
Ability to establish and maintain rapport quickly to develop a high level of customer trust.
Strong computer and literacy skills.
Education:
Master’s Degree in behavioral health counseling profession.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$54,095.00 - $155,538.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary:
Aetna Mental Well-being is reimagining how mental health is delivered with a unified, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living. The EAP Clinical Counselor plays a vital role in Aetna Mental Wellbeing’s commitment to delivering timely, high-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone. We are seeking candidates who share our passion for delivering industry-leading mental health services to people nationwide.
The EAP Clinical Counselor will act as a top-level specialist to provide counseling and informational services to members. Coordinates resources to support optimal care and lifestyle management services. Implements system to assess member's clinical needs and applies appropriate clinical tools to identify and provide services.
Fully remote in the USA.
Shift: TBD - Schedules may change based on business needs; participation in periodic shift bidding is required.
Job Responsibilities:
Responsible for provision of telephone-based assessment, triage, consultation, counseling and informational services, delivered in a call center environment using a variety of advanced clinical assessments, motivational Interviewing and solution focused/short-term problem resolution.
Provides risk, substance abuse and mental health assessments to develop immediate action/safety plans based on level of urgency.
Has an understanding of various levels of care (mental health and substance use) to aid in appropriate recommendation of care based on the assessment of need.
Has an excellent ability to join with and collaborate with a member to understand their needs and be in alignment with the member’s theory of change. Provides information to members regarding mental health, substance abuse, community treatment, and related mental health programs to assist members with linkage to resources to aid in the alleviation of stressors.
Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all members.
Requires use of multitasking skills to type/document while also using other tools to assist with call handing while speaking with members.
Protects the confidentiality of member information and adheres to enterprise, EAP policies regarding confidentiality.
Maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.
Maintains current independent behavioral health license in good standing in the state where they reside, seeking professional development and meeting all state licensure requirements.
Workspace Requirements:
Must have a separate workspace, free from distraction, in a room with a door that closes, to maintain member privacy.
Need to be hardwired and have reliable internet.
Internet speed - Home Internet Download Speed to be a minimum of 400mbps and Upload speed between 10-20mbps.
Broadband or Fiber connection. Using DSL (satellite), Cellular internet (T-Mobile, Verizon, AT&T Fixed Wireless, US Cellular to name a few) use cell towers or a satellite and not a direct cable to provide internet.
Ensure provider sets up a 4 port modem. Employees use the 4th port for work internet.
Required Qualifications:
1+ years of crisis intervention experience.
Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/ one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist.
24x7x365 call center coverage needed, holiday coverage is expected.
Experience in facilitating patient/client positive behavior change.
Experience in handling mental health, psychiatric care, family situations and relationship concerns preferred.
Preferred Qualifications:
1+ years of EAP, Behavioral Health or Social Services experience.
Experience working with diverse populations.
Familiarity with brief therapy models and Motivational Interviewing.
Call Center work experience.
Ability to establish and maintain rapport quickly to develop a high level of customer trust.
Strong computer and literacy skills.
Education:
Master’s Degree in behavioral health counseling profession.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$54,095.00 - $155,538.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 51 Clinical Program Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Clinical Program Manager JobsClinical Program Manager Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Clinical Program Manager Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Retail
- Education
What Massachusetts Employers Look For
The qualifications that appear most often in clinical program manager jobs across Massachusetts.
- Bachelor's degree in health administration, public health, nursing, or a related clinical field
- Active licensure or clinical credential recognized by the Massachusetts Board of Registration in Medicine or relevant licensing board
- Minimum three to five years of experience managing clinical programs or healthcare operations
- Demonstrated ability to lead multidisciplinary care teams and coordinate across departments
- Proficiency with electronic health record systems such as Epic or Cerner
- Strong knowledge of Massachusetts healthcare regulations and value-based care models
Clinical Program Manager Jobs in Massachusetts: Frequently Asked Questions
How do you become a clinical program manager in Massachusetts?
Most clinical program managers in Massachusetts hold a bachelor's degree in health administration, public health, nursing, or a related field, with many employers preferring a master's degree such as an MPH or MHA. Clinical licensure is often expected and may be overseen by boards such as the Massachusetts Board of Registration in Nursing or the Massachusetts Department of Public Health depending on your specialty. Gaining experience in care coordination, quality improvement, or clinical operations within a Massachusetts hospital or community health center is the most direct path to this role.
How much do clinical program managers make in Massachusetts?
Clinical program managers in Massachusetts earn a median of about $267,290 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $153,490 for the lowest 10% to over $329,820 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire clinical program managers in Massachusetts?
Employers hiring clinical program managers in Massachusetts right now include Takeda Pharmaceuticals, Boston University, and Boston Medical Center, based on current listings on Migrate Mate as of September 2026. Massachusetts's dense concentration of academic medical centers, integrated health systems, and insurance organizations means clinical program management roles appear across a wide range of employer types throughout the state.
Which Massachusetts cities have the most clinical program manager jobs?
Boston, Brockton, and Waltham have the most clinical program manager openings in Massachusetts. Boston drives the largest share of listings given its concentration of academic medical centers, health insurers, and biotech employers, while Worcester's growing regional hospital presence and Cambridge's research and health-tech sector account for strong secondary demand outside the immediate Boston metro.
Are there remote clinical program manager jobs in Massachusetts?
Yes, but they are less common than in purely administrative roles because many clinical program managers are expected to attend care team meetings, conduct site visits, or oversee on-site staff. About 58% of clinical program manager openings tied to Massachusetts are remote or hybrid as of September 2026, which is meaningful but selective. The functions most likely to be performed remotely include quality reporting, program planning, and population health analytics.
How can I get hired as a clinical program manager in Massachusetts with little or no experience?
The most realistic entry path is moving into a program coordinator or care coordinator role first, which Massachusetts health systems such as Mass General Brigham and Boston Medical Center regularly post as stepping stones. Building experience in quality improvement, utilization management, or grant-funded community health programs at a Massachusetts community health center or federally qualified health center creates a credible bridge. Earning a Certified Medical Manager credential or completing an MHA or MPH program at a Massachusetts institution strengthens your candidacy for a first program manager appointment.
Where can I find and apply to clinical program manager jobs in Massachusetts?
You can find and apply to clinical program manager jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings updated regularly. Find roles that fit your experience and location and apply directly to the employer through the listing. No sign-up is required to search available positions.
See All 51 Clinical Program Manager Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Clinical Program Manager Jobs