Engagement Manager Jobs in New Jersey
Engagement Manager jobs in New Jersey are active across consulting, technology, and financial services, with demand running from junior client-facing associates through senior principals managing multi-million-dollar portfolios. The heaviest hiring concentrates in Newark, Princeton, and Jersey City, where firms like Cognizant, Deloitte, and Johnson and Johnson have long-standing operations. The most sought-after specialties are digital transformation engagement, managed services delivery, and enterprise software implementation. Find a role that fits below and apply directly.
Find Engagement Manager JobsOverview
Showing 5 of 17+ Engagement Manager jobs
- Engagement Strategy & Needs Discovery
- Set the engagement strategy that helps bankers uncover needs, deepen relationships, and match customers to the right solutions.
- Define needs discovery, customer profiling, and conversation approaches for personalized, relationship-based engagement.
- Build the lead and opportunity logic that surfaces and ranks the best opportunities within existing books of business.
- Insights, Tools & Capabilities
- Advance customer insights, Next Best Action, recommendations, and AI-assisted guidance so bankers get relevant prompts at the point of conversation.
- Work with business leaders and cross-functional teams to set the vision, roadmap, and priorities for engagement tools, including CRM.
- Measure adoption and effectiveness against customer, colleague, business, and platform data, and use the results to shape the next round of priorities.
- Alignment, Delivery & Governance
- Create continuity across interactions and business partners so colleagues work as one team around the customer rather than by channel or line of business.
- Present recommendations to leadership, build alignment, and influence priorities and decisions.
- Escalate significant business, operational, or strategic issues, and comply with applicable regulations, policies, procedures, and required training, including BSA, USA PATRIOT Act, and OFAC.
- Knowledge of Retail, Small Business, and Mortgage Banking sales models, customer acquisition strategies, and referral management practices.
- Knowledge of sales effectiveness principles, coaching methodologies, performance management, and regulatory requirements.
- Skill in designing and optimizing sales processes, operating routines, and performance frameworks to improve business outcomes.
- Skill in leveraging data, analytics, and insights to drive decision-making, identify opportunities, and enhance execution.
- Skill in leading change initiatives, influencing stakeholders, and driving adoption across multiple business lines.
- Ability to translate strategic objectives into scalable processes, standards, and measurable results.
- Ability to foster cross-functional collaboration, accountability, and continuous improvement while balancing growth, customer experience, and risk objectives.
- Bachelor's degree in business, finance, marketing, technology, or a related field, or an equivalent combination of education and relevant professional experience.
- Minimum of 5 years in strategy, customer engagement, sales enablement, banking, digital platforms, product, or a related discipline.
- Working knowledge of banking, sales and service, customer experience, and colleague workflows, with the ability to turn business needs into roadmaps.
- Strong analytical skills, with the ability to interpret customer, colleague, business, and platform data and convert it into recommendations leaders act on.
- Clear written, verbal, and executive presentation skills, with the influence and facilitation to align business lines that have competing priorities.
- Proven ability to lead multiple strategic workstreams across cross-functional teams, work through ambiguity, and drive work forward independently.
- CRM, engagement platform, or digital tool initiatives in financial services; work across multiple business lines with senior leadership; and a strategy, project, or change management certification.
Additional Details : At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice-building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth-with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US. At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you-working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients-that includes all our associates as well. The Manager, Customer Engagement Strategy sets the strategy for how bankers engage customers across Retail Banking, Business Banking, Mortgage, and other supported business lines: how they identify needs, prioritize opportunities, deliver solutions, and carry context from one interaction to the next. The role also owns the insight, tool, and AI-guidance agenda behind those conversations, and works with business line leadership and cross-functional partners to set the roadmap and agree on priorities.
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
- Engagement Strategy & Needs Discovery
- Set the engagement strategy that helps bankers uncover needs, deepen relationships, and match customers to the right solutions.
- Define needs discovery, customer profiling, and conversation approaches for personalized, relationship-based engagement.
- Build the lead and opportunity logic that surfaces and ranks the best opportunities within existing books of business.
- Insights, Tools & Capabilities
- Advance customer insights, Next Best Action, recommendations, and AI-assisted guidance so bankers get relevant prompts at the point of conversation.
- Work with business leaders and cross-functional teams to set the vision, roadmap, and priorities for engagement tools, including CRM.
- Measure adoption and effectiveness against customer, colleague, business, and platform data, and use the results to shape the next round of priorities.
- Alignment, Delivery & Governance
- Create continuity across interactions and business partners so colleagues work as one team around the customer rather than by channel or line of business.
- Present recommendations to leadership, build alignment, and influence priorities and decisions.
- Escalate significant business, operational, or strategic issues, and comply with applicable regulations, policies, procedures, and required training, including BSA, USA PATRIOT Act, and OFAC.
- Knowledge of Retail, Small Business, and Mortgage Banking sales models, customer acquisition strategies, and referral management practices.
- Knowledge of sales effectiveness principles, coaching methodologies, performance management, and regulatory requirements.
- Skill in designing and optimizing sales processes, operating routines, and performance frameworks to improve business outcomes.
- Skill in leveraging data, analytics, and insights to drive decision-making, identify opportunities, and enhance execution.
- Skill in leading change initiatives, influencing stakeholders, and driving adoption across multiple business lines.
- Ability to translate strategic objectives into scalable processes, standards, and measurable results.
- Ability to foster cross-functional collaboration, accountability, and continuous improvement while balancing growth, customer experience, and risk objectives.
- Bachelor's degree in business, finance, marketing, technology, or a related field, or an equivalent combination of education and relevant professional experience.
- Minimum of 5 years in strategy, customer engagement, sales enablement, banking, digital platforms, product, or a related discipline.
- Working knowledge of banking, sales and service, customer experience, and colleague workflows, with the ability to turn business needs into roadmaps.
- Strong analytical skills, with the ability to interpret customer, colleague, business, and platform data and convert it into recommendations leaders act on.
- Clear written, verbal, and executive presentation skills, with the influence and facilitation to align business lines that have competing priorities.
- Proven ability to lead multiple strategic workstreams across cross-functional teams, work through ambiguity, and drive work forward independently.
- CRM, engagement platform, or digital tool initiatives in financial services; work across multiple business lines with senior leadership; and a strategy, project, or change management certification.
Additional Details : At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice-building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth-with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US. At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you-working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients-that includes all our associates as well. The Manager, Customer Engagement Strategy sets the strategy for how bankers engage customers across Retail Banking, Business Banking, Mortgage, and other supported business lines: how they identify needs, prioritize opportunities, deliver solutions, and carry context from one interaction to the next. The role also owns the insight, tool, and AI-guidance agenda behind those conversations, and works with business line leadership and cross-functional partners to set the roadmap and agree on priorities.
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
See All 17 Engagement Manager Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
Find Engagement Manager JobsEngagement Manager Jobs by City in New Jersey
Where New Jersey roles are concentrated, by current openings.
Engagement Manager Job Market in New Jersey
A snapshot from current New Jersey openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
What New Jersey Employers Look For
The qualifications that appear most often in engagement manager jobs across New Jersey.
- Bachelor's degree in business, management, information technology, or a related field
- Five or more years of client-facing project or account management experience
- Demonstrated ability to manage stakeholder relationships and project scope simultaneously
- Proficiency with project management methodologies such as PMP, Agile, or Scrum
- Experience overseeing cross-functional teams and coordinating deliverables across departments
- Strong written and verbal communication skills suited to executive-level presentations
Engagement Manager Jobs in New Jersey: Frequently Asked Questions
How do you become a engagement manager in New Jersey?
Engagement manager roles in New Jersey do not require a state-issued license, but most employers expect a bachelor's degree in business, management, or a technical discipline alongside several years of project or account management experience. A PMP certification from the Project Management Institute strengthens candidacy significantly. Many New Jersey consulting and technology firms promote from senior analyst or project manager roles, making that a common entry point into the engagement manager title.
Which companies hire engagement managers in New Jersey?
Employers hiring engagement managers in New Jersey right now include Amazon Web Services, IQVIA, and ISPOR, based on current listings on Migrate Mate as of November 2026. New Jersey's dense concentration of pharmaceutical, financial services, and management consulting firms makes it one of the more consistent states for this role year-round.
Which New Jersey cities have the most engagement manager jobs?
Jersey City, Parsippany-Troy Hills, and Union have the most engagement manager openings in New Jersey. Newark and Jersey City attract volume from financial services and large consulting practices anchored in the Greater New York metro, while Princeton draws from the pharmaceutical and life-sciences corridor running through central New Jersey, where several global company headquarters and regional offices concentrate hiring.
Are there remote engagement manager jobs in New Jersey?
Yes, and more than most fields. About 88% of engagement manager openings tied to New Jersey are remote or hybrid as of November 2026, reflecting how much of the role centers on communication, planning, and coordination rather than on-site presence. Strategic oversight and stakeholder reporting tend to be the most remote-eligible functions, while kickoff sessions and executive reviews often require in-person availability.
How can I get hired as a engagement manager in New Jersey with little or no experience?
The most realistic entry path is moving from a project coordinator or business analyst role at a New Jersey consulting firm or large enterprise. Companies like Cognizant and Conduent regularly hire associates into delivery or client operations programs that build toward engagement management. Building a PMP certification or Agile credential while in a junior role demonstrates readiness, and candidates who can show ownership of even small client-facing workstreams become competitive for internal promotion into the engagement manager title.
Where can I find and apply to engagement manager jobs in New Jersey?
You can find and apply to engagement manager jobs in New Jersey on Migrate Mate, which lists current openings from employers hiring in the state. Find roles that fit your experience and apply directly through each listing.
See All 17 Engagement Manager Jobs in New Jersey
Find roles in New Jersey that match your experience and apply in just a few clicks.
Find Engagement Manager Jobs