Experience Manager Jobs in Arizona
Experience Manager jobs in Arizona concentrate in hospitality, retail, and technology, where Phoenix and Scottsdale anchor the state's strongest hiring activity alongside growing demand in Tucson. Major employers with a lasting Arizona presence include American Express, Marriott International properties, and Banner Health, all of which maintain dedicated experience and customer success teams. The most in-demand specialties are customer experience strategy, digital experience design, and employee experience programs. See the openings below and apply to the ones that match your experience.
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Showing 5 of 33+ Experience Manager jobs
Project Manager for Customer Experience Operations
Any city, AZ, US, 99999
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As an Project Manager for Customer Experience Operations at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.
Your role in our mission
Assist in keeping projects moving as Gainwell helps clients deliver better health and human services outcomes through technology and innovation.
- Lead one or more large project management teams by breaking down bigger technological programs and assisting with project staffing
- Spearhead project planning, tracking and oversight of assigned staff by providing direction and deadlines to ensure quality and timely completion of tasks
- Communicate with the client, company and project team leadership, measuring and sharing project metrics/status; recommend program changes as needed
- Create project schedules, program definitions, budgets and objectives to ensure the quality of project deliverables across all phases
- Actively project manage across non-direct reports by quickly escalating any risks and implementing risk mitigation solutions
- Support Gainwell’s growth as you prepare detailed SOW and assist with new proposal efforts and business development
What we're looking for
- 5+ years of experience managing complex projects, programs or initiatives through a full project management life cycle, with 3 or more years of Medicaid or Medicare experience preferred
- Expertise with project management methodology such as Catalyst or Certified Project Management Professional (PMP)
- Modern understanding of budget development, control and assurance methods, and project management software
- Ability to lead and translate the broader objectives of a program into clear and achievable project scope and milestones that can be worked toward
- Leadership to train, guide and mentor the work of junior colleagues
- A strong executive presenter who communicates ideas clearly
- Influencer that who can clearly communicate project priorities and motivate direct and indirect networks and stakeholders to action
What you should expect in this role
- Remote-based opportunity within the United States
- Opportunities to travel through your work (0-10%)
- Video cameras must be used during all interviews, as well as during the initial week of orientation
- The deadline to submit applications for this posting is 9/30/2026
The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
Project Manager for Customer Experience Operations
Any city, AZ, US, 99999
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As an Project Manager for Customer Experience Operations at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.
Your role in our mission
Assist in keeping projects moving as Gainwell helps clients deliver better health and human services outcomes through technology and innovation.
- Lead one or more large project management teams by breaking down bigger technological programs and assisting with project staffing
- Spearhead project planning, tracking and oversight of assigned staff by providing direction and deadlines to ensure quality and timely completion of tasks
- Communicate with the client, company and project team leadership, measuring and sharing project metrics/status; recommend program changes as needed
- Create project schedules, program definitions, budgets and objectives to ensure the quality of project deliverables across all phases
- Actively project manage across non-direct reports by quickly escalating any risks and implementing risk mitigation solutions
- Support Gainwell’s growth as you prepare detailed SOW and assist with new proposal efforts and business development
What we're looking for
- 5+ years of experience managing complex projects, programs or initiatives through a full project management life cycle, with 3 or more years of Medicaid or Medicare experience preferred
- Expertise with project management methodology such as Catalyst or Certified Project Management Professional (PMP)
- Modern understanding of budget development, control and assurance methods, and project management software
- Ability to lead and translate the broader objectives of a program into clear and achievable project scope and milestones that can be worked toward
- Leadership to train, guide and mentor the work of junior colleagues
- A strong executive presenter who communicates ideas clearly
- Influencer that who can clearly communicate project priorities and motivate direct and indirect networks and stakeholders to action
What you should expect in this role
- Remote-based opportunity within the United States
- Opportunities to travel through your work (0-10%)
- Video cameras must be used during all interviews, as well as during the initial week of orientation
- The deadline to submit applications for this posting is 9/30/2026
The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
See All 33 Experience Manager Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
Find Experience Manager JobsExperience Manager Jobs by City in Arizona
Where Arizona roles are concentrated, by current openings.
Experience Manager Job Market in Arizona
A snapshot from current Arizona openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Hospitality & Tourism
- Construction & Real Estate
What Arizona Employers Look For
The qualifications that appear most often in experience manager jobs across Arizona.
- Bachelor's degree in business, communications, marketing, or a related field required
- Three or more years of experience in customer experience, operations, or program management
- Demonstrated ability to design and implement experience improvement initiatives
- Proficiency with CRM platforms such as Salesforce or HubSpot and experience analytics tools
- Strong cross-functional collaboration skills with proven ability to lead without direct authority
- Familiarity with voice-of-customer methodologies and data-driven decision-making processes
Experience Manager Jobs in Arizona: Frequently Asked Questions
How do you become a experience manager in Arizona?
Most Arizona employers expect a bachelor's degree in business, communications, or marketing as the foundation for this role. No state-issued license is required to work as an experience manager in Arizona. Candidates who advance into the role typically build several years in customer success, operations coordination, or project management before stepping into an experience manager title. Certifications in customer experience, such as those from the Customer Experience Professionals Association, strengthen a candidacy noticeably in the Arizona market.
Which companies hire experience managers in Arizona?
Companies currently hiring experience managers in Arizona include PetSmart, EoS Fitness, and Ulta, per current listings on Migrate Mate as of September 2026. Arizona's large financial services sector, anchored in the Phoenix metro, and its active hospitality corridor around Scottsdale and the greater Valley create consistent year-round demand for this role.
Which Arizona cities have the most experience manager jobs?
Phoenix, Scottsdale, and Arizona have the most experience manager openings in Arizona. Phoenix dominates because it hosts regional and national headquarters for financial services, technology, and healthcare companies that run formal customer and employee experience programs, while Scottsdale's dense hospitality and luxury retail concentration generates steady openings, and Tucson adds meaningful volume through its growing healthcare and university-affiliated employer base.
Are there remote experience manager jobs in Arizona?
Yes, and more than most fields. About 50% of experience manager openings tied to Arizona are remote or hybrid as of September 2026, reflecting the desk-based and strategic nature of the role. The portions of the work most suited to remote arrangements include data analysis, journey mapping, and cross-functional program coordination, while roles that require on-site facilitation or hands-on service delivery tend to be hybrid rather than fully remote.
How can I get hired as a experience manager in Arizona with little or no experience?
The most realistic entry path is moving laterally from a customer-facing or project coordination role into an experience-focused team. Large Arizona employers such as American Express, Banner Health, and major hotel groups in the Scottsdale and Phoenix corridor regularly hire customer success associates, operations coordinators, and service quality analysts who transition into experience manager roles within two to three years. Building a portfolio that documents a process improvement or customer feedback initiative, even from a prior role, gives a candidate a concrete edge when applying to these openings.
Where can I find and apply to experience manager jobs in Arizona?
You can find and apply to experience manager jobs in Arizona on Migrate Mate, which lists current Arizona openings across Phoenix, Scottsdale, Tucson, and other markets in the state. Search the listings to find roles that match your background, then apply directly to the ones that fit. No account is needed to search or view openings.
See All 33 Experience Manager Jobs in Arizona
Find roles in Arizona that match your experience and apply in just a few clicks.
Find Experience Manager Jobs