Field Operations Specialist Jobs in Illinois
Field Operations Specialist jobs in Illinois concentrate in logistics and supply chain, utilities and energy infrastructure, telecommunications, and industrial services, with demand ranging from entry-level technicians to senior coordinators overseeing multi-site operations. Chicago, Peoria, and Rockford are the largest hiring hubs, anchored by employers like Caterpillar, ComEd, and Exelon, all of which maintain deep field operations teams across the state. The most sought-after specializations include field service coordination, infrastructure maintenance oversight, and operational compliance monitoring. See the openings below and apply to the ones that match your experience.
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Showing 3 of 14+ Field Operations Specialist jobs
DESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About the Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
A day in the life
About the Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, IL, Markham - 23.50 - 37.74 USD hourly
DESCRIPTION
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About the Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
A day in the life
About the Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, IL, Markham - 23.50 - 37.74 USD hourly
See All 14 Field Operations Specialist Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find JobsField Operations Specialist Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Field Operations Specialist Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
- DICK'S Sporting Goods11
- Uber2
- Amazon1
What Illinois Employers Look For
The qualifications that appear most often in field operations specialist jobs across Illinois.
- Bachelor's degree in operations management, business, engineering, or a related field
- Two or more years of field operations, logistics, or field service experience
- Proficiency with field service management software or work order tracking systems
- Valid Illinois driver's license and willingness to travel to multiple Illinois sites
- Demonstrated ability to coordinate cross-functional teams and external contractors on-site
- Familiarity with OSHA safety standards and Illinois workplace compliance requirements
Field Operations Specialist Jobs in Illinois: Frequently Asked Questions
How do you become a field operations specialist in Illinois?
Most field operations specialist roles in Illinois require a bachelor's degree in operations management, business administration, or engineering, though some employers accept an associate degree paired with field experience. Illinois does not issue a state license specific to this role, but roles in utilities or telecommunications often require compliance with Illinois Commerce Commission operating standards. Building experience in a related field such as field service technician or logistics coordinator is the most common path into the position.
Which companies hire field operations specialists in Illinois?
Companies currently hiring field operations specialists in Illinois include DICK'S Sporting Goods, Uber, and Amazon, per current listings on Migrate Mate as of August 2026. Illinois's concentration of utilities, manufacturing headquarters, and large logistics operations means field operations roles appear consistently across both the Chicago metro and downstate industrial centers like Peoria and Joliet.
Which Illinois cities have the most field operations specialist jobs?
The cities with the most field operations specialist openings in Illinois are Peoria, Chicago, and Oswego. Chicago leads because of its dense concentration of corporate headquarters, utility providers, and logistics hubs, while Peoria and Rockford draw demand from manufacturing giants like Caterpillar and the regional industrial employers that cluster around them.
How can I get hired as a field operations specialist in Illinois with little or no experience?
The most realistic entry path is through a field technician or operations coordinator role, which large Illinois employers such as Exelon, ComEd, and Caterpillar use as a pipeline for specialists. Applying to associate operations programs or rotational roles at major Illinois utilities and manufacturers gives direct exposure to field workflows. An OSHA 10 or OSHA 30 certification, which can be completed through Illinois-based training providers, signals job-site readiness and gives candidates without field experience a concrete credential employers recognize.
Where can I find and apply to field operations specialist jobs in Illinois?
You can find and apply to field operations specialist jobs in Illinois on Migrate Mate, which lists current Illinois openings updated regularly. Search the listings to find roles that match your experience level, preferred location, and industry, then apply directly to the ones that fit.
See All 14 Field Operations Specialist Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
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