Field Service Manager Jobs in Montana

INTRODUCTION

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

SUMMARY

CHS Mountain West has an exciting opportunity at our Kalispell, MT location. We are looking for a Full Time Field Service Technician to sell and install propane equipment and provide related services in a safe, efficient manner that maximizes customer satisfaction and sales. You must have excellent communication skills, both verbal and written, be self-motivated, and committed to providing superior customer service.

Responsibilities

• Increase propane sales through door-to-door sales, marketing programs, customer referrals, and telemarketing.
• Grow and maintain current market share through prompt delivery of all products and regular communication with current customer base.
• Make proper recommendations of propane and services to customers and promote CHS products and services.
• Perform propane and equipment installation, repair and delivery work as required by local, state, and federal regulations. Invoice all products and services accurately as they are delivered or sold.
• Assist supervisor in developing marketing programs to attract new business and retain current customers.
• Promptly handle all customer complaints with follow-up ensuring complaint resolution.
• Ensure all daily paperwork is accurate and complete.
• Assist supervisor in increasing departmental efficiency and reducing operational costs.
• Adhere to CHS pricing, credit, inventory and safety policies.
• Promote and enhance CHS’s image by supporting and advocating compliance with sales programs, management policies, and operating procedures.
• Support a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Perform other responsibilities as needed or assigned.

MINIMUM QUALIFICATIONS (required)

• 2+ years of experience in Production, Operations, and/or Maintenance and/or Field Service Maintenance

ADDITIONAL QUALIFICATIONS

• Excellent customer service skills
• Ability to read, write, and communicate in English
• Experience with power tools and other tools needed to complete work related to LP service work
• CETP certifications or ability to obtain
• CDL with hazmat, airbrake and tank endorsement or ability to obtain
• Ability to work additional hours and be on-call as needed
• High School Diploma or GED preferred
• Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.

Physical Requirements

• Ability to lift/carry up to 100 lbs, walk, stand, sit, bend, and kneel
• Ability to work in adverse weather conditions

CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.

CHS is an Equal Opportunity Employer/Veterans/Disability.

Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com to verify that the communication is from CHS.