Field Service Technician Jobs in New York
Field Service Technician jobs in New York represent one of the most active markets in the country, concentrated in medical equipment, industrial automation, HVAC and building systems, and telecommunications infrastructure across the state. New York City, Buffalo, and Albany anchor most of the hiring, with major employers including Siemens, Philips, and ABB maintaining substantial field operations throughout the region. The most consistent demand is in biomedical equipment servicing, elevator and escalator systems, and enterprise IT hardware support, with openings ranging from entry-level technician trainees through senior field engineers. Find a role that fits below and apply directly.
Find Field Service Technician JobsOverview
Showing 5 of 128+ Field Service Technician jobs
WHY DO WE NEED YOU?
The Field Service Technician will be required to interface regularly with plant management, batch plant operators, concrete mixer truck drivers, and truck maintenance management and mechanics. Based at home, the candidate will spend approximately 80% of their time as the only GCP employee at the customer sites, thereby requiring candidate to work independently. Schedule flexibility is required. Field visits may be scheduled late at night and/or very early in the morning.
Essential Functions of this position include but are not limited to:
Installation, Maintenance and Repair
- The technical work pertaining to admixture dispensing equipment includes, but is not limited to installation, preventive and scheduled maintenance, calibration, and emergency and service repair.
- The technical work pertaining to Verifi includes, but is not limited to review and analysis of system performance reports to determine problem areas and develop resolutions. Coordinate problem resolution with other employees as needed always serving as the local liaison and first line of contact to the customer.
Customer Relations
- Assist Field Sales Representatives in the winning and maintenance of customer contracts through building and maintaining professional relationships with customers.
- Must have sound judgment, excellent communication skills, and the ability to represent the company with customers in a professional manner.
- Understand the impact of customer satisfaction to achieve corporate goals.
Planning & Scheduling of Dispenser Service work
- The technician is self-dispatched. This requires an independent self-starter, self-directed person who possesses the ability to diagnose and determine requirements, plan and schedule daily, weekly and monthly events in accordance with the needs of the company and the customer.
- In this role the candidate will interact directly with internal as well as external customers on a daily basis, and as such must possess competencies such organizational skills, planning skills, customer orientation and project management skills. The technician is responsible for managing their response time consistent with customer expectations or agreement.
- Must be on continuous call to respond to customer requests for assistance; diagnoses and solves technical problems, providing on-site assistance to customer locations for proper application of our equipment/products.
Equipment Service Administration
- The service administration component requires a candidate to be proficient with computers in order to execute activities that include but are not limited to Equipment ordering, Warehouse part re-stocking, Expense reports, Service Management System compliance, Preventative Maintenance, calibration scheduling and compliance, Actively control expenses and demonstrate stewardship of company resources, Maintain real time participation CRM reporting systems, Track time, parts and incidental costs associated with each customer site and each customer truck.
Other Duties
- Complete all safety training and on-line training modules; Observe all necessary safety procedures, both those of GCP/Verifi and those of host companies.
- Develop a solid understanding of concrete and the concrete industry, most importantly the operations of a concrete plant.
- Recommend modifications and product changes to improve reliability of equipment; work with the R&D team providing input to new system designs or researching/test.
IS THIS JOB FOR YOU?
Education Requirements:
High School Diploma or Equivalent Required
Experience Requirements:
4-7 years' experience (**1 year education equivalent to 1 year experience) Equivalent, Military or other mechanical / engineering training Required
Other requirements include:
- Must possess a broad array of knowledge including computer systems configuration, mechanical systems, pneumatic systems, 12/24 volt DC electrical systems, and hydraulic system principals.
- Ability to learn new technology and processes quickly
- Strong verbal and written communication skills with both colleagues and customers
- Organized and detail oriented, particularly with regard to maintaining records
- Problem solving skills
- Customer Service & Employee relationship skills
- Hands on Electro-Mechanical aptitude
- Experience with hand tools, power tools, meters, gauges
- Experience in field service type work
- Working knowledge of the Ready Mix Concrete industry a plus
- Must be able to lift 50 pounds
- Must be able to wear a respirator and comply with Chryso's facial hair policy for respirator users
- Must be able to comply with DOT requirements for a Non CDL commercial motor vehicle driver medical certification exam; drug screen, background check (safety performance and driving record).
- Flexible work hours, overnight travel
- Ability to respond to short notice project work and emergency service calls
A LITTLE MORE ABOUT US
About Chryso, Inc
Chryso is a leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers' specific concrete materials in a way that will maximize user satisfaction and economy. In addition, Chryso delivers significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.
LEGAL STATEMENT
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com.
BENEFITS IN JOINING US
Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $53,500 to $82,500 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 8% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $55,700 to $86,400. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.
Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.
Health and Well-being – Supporting your wellbeing, to thrive in life and work.
- Medical, Prescription Drug, Vision, and Dental Insurance
- Healthcare Saving Account and Flexible Spending Account options
- LiveWell Wellness Program
- Employee Assistance Program (EAP)
- Paid Time Off and Paid Parental Leave
Retirement and Protection - Helping to make the future life you want a reality.
- 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
- Company-provided Life Insurance, AD&D, Short-Term Disability
- Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness
- Accident Insurance
Additional Benefits – Helping shape the experience and impact you want.
- Commuter Benefits
- Group Legal
- Identity Theft Protection
- Auto and Home Insurance
- Pet Insurance and Discounts
- Back-up Child and Elder Care
- PerkSpot Employee Discount Program
- Volunteer Day
Job Reference: USA15428
WHY DO WE NEED YOU?
The Field Service Technician will be required to interface regularly with plant management, batch plant operators, concrete mixer truck drivers, and truck maintenance management and mechanics. Based at home, the candidate will spend approximately 80% of their time as the only GCP employee at the customer sites, thereby requiring candidate to work independently. Schedule flexibility is required. Field visits may be scheduled late at night and/or very early in the morning.
Essential Functions of this position include but are not limited to:
Installation, Maintenance and Repair
- The technical work pertaining to admixture dispensing equipment includes, but is not limited to installation, preventive and scheduled maintenance, calibration, and emergency and service repair.
- The technical work pertaining to Verifi includes, but is not limited to review and analysis of system performance reports to determine problem areas and develop resolutions. Coordinate problem resolution with other employees as needed always serving as the local liaison and first line of contact to the customer.
Customer Relations
- Assist Field Sales Representatives in the winning and maintenance of customer contracts through building and maintaining professional relationships with customers.
- Must have sound judgment, excellent communication skills, and the ability to represent the company with customers in a professional manner.
- Understand the impact of customer satisfaction to achieve corporate goals.
Planning & Scheduling of Dispenser Service work
- The technician is self-dispatched. This requires an independent self-starter, self-directed person who possesses the ability to diagnose and determine requirements, plan and schedule daily, weekly and monthly events in accordance with the needs of the company and the customer.
- In this role the candidate will interact directly with internal as well as external customers on a daily basis, and as such must possess competencies such organizational skills, planning skills, customer orientation and project management skills. The technician is responsible for managing their response time consistent with customer expectations or agreement.
- Must be on continuous call to respond to customer requests for assistance; diagnoses and solves technical problems, providing on-site assistance to customer locations for proper application of our equipment/products.
Equipment Service Administration
- The service administration component requires a candidate to be proficient with computers in order to execute activities that include but are not limited to Equipment ordering, Warehouse part re-stocking, Expense reports, Service Management System compliance, Preventative Maintenance, calibration scheduling and compliance, Actively control expenses and demonstrate stewardship of company resources, Maintain real time participation CRM reporting systems, Track time, parts and incidental costs associated with each customer site and each customer truck.
Other Duties
- Complete all safety training and on-line training modules; Observe all necessary safety procedures, both those of GCP/Verifi and those of host companies.
- Develop a solid understanding of concrete and the concrete industry, most importantly the operations of a concrete plant.
- Recommend modifications and product changes to improve reliability of equipment; work with the R&D team providing input to new system designs or researching/test.
IS THIS JOB FOR YOU?
Education Requirements:
High School Diploma or Equivalent Required
Experience Requirements:
4-7 years' experience (**1 year education equivalent to 1 year experience) Equivalent, Military or other mechanical / engineering training Required
Other requirements include:
- Must possess a broad array of knowledge including computer systems configuration, mechanical systems, pneumatic systems, 12/24 volt DC electrical systems, and hydraulic system principals.
- Ability to learn new technology and processes quickly
- Strong verbal and written communication skills with both colleagues and customers
- Organized and detail oriented, particularly with regard to maintaining records
- Problem solving skills
- Customer Service & Employee relationship skills
- Hands on Electro-Mechanical aptitude
- Experience with hand tools, power tools, meters, gauges
- Experience in field service type work
- Working knowledge of the Ready Mix Concrete industry a plus
- Must be able to lift 50 pounds
- Must be able to wear a respirator and comply with Chryso's facial hair policy for respirator users
- Must be able to comply with DOT requirements for a Non CDL commercial motor vehicle driver medical certification exam; drug screen, background check (safety performance and driving record).
- Flexible work hours, overnight travel
- Ability to respond to short notice project work and emergency service calls
A LITTLE MORE ABOUT US
About Chryso, Inc
Chryso is a leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers' specific concrete materials in a way that will maximize user satisfaction and economy. In addition, Chryso delivers significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.
LEGAL STATEMENT
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com.
BENEFITS IN JOINING US
Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $53,500 to $82,500 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 8% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $55,700 to $86,400. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.
Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.
Health and Well-being – Supporting your wellbeing, to thrive in life and work.
- Medical, Prescription Drug, Vision, and Dental Insurance
- Healthcare Saving Account and Flexible Spending Account options
- LiveWell Wellness Program
- Employee Assistance Program (EAP)
- Paid Time Off and Paid Parental Leave
Retirement and Protection - Helping to make the future life you want a reality.
- 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
- Company-provided Life Insurance, AD&D, Short-Term Disability
- Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness
- Accident Insurance
Additional Benefits – Helping shape the experience and impact you want.
- Commuter Benefits
- Group Legal
- Identity Theft Protection
- Auto and Home Insurance
- Pet Insurance and Discounts
- Back-up Child and Elder Care
- PerkSpot Employee Discount Program
- Volunteer Day
Job Reference: USA15428
See All 128+ Field Service Technician Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Field Service Technician JobsField Service Technician Jobs by City in New York
Where New York roles are concentrated, by current openings.
Field Service Technician Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
- Science & Research
- Chemicals & Materials
- Electronics & Hardware
What New York Employers Look For
The qualifications that appear most often in field service technician jobs across New York.
- Associate degree or technical certificate in electronics, mechanical, or a related discipline
- Valid New York driver's license and clean driving record for field travel
- Hands-on experience diagnosing and repairing mechanical, electrical, or electronic systems
- Manufacturer or industry certifications such as OSHA 10, EPA 608, or equipment-specific credentials
- Ability to read and interpret technical schematics, wiring diagrams, and service manuals
- Strong customer communication skills and ability to manage on-site service calls independently
Field Service Technician Jobs in New York: Frequently Asked Questions
How do you become a field service technician in New York?
Most field service technician roles in New York require at minimum an associate degree or a certificate from a technical or vocational program in electronics, electromechanical technology, or a related field. While no single state-issued license covers all field service technician roles, specific specialties carry their own New York requirements: HVAC technicians must hold EPA Section 608 certification, elevator mechanics need a New York State Department of Labor elevator mechanic license, and biomedical technicians working in regulated healthcare settings typically need manufacturer or AAMI-recognized credentials. Completing an apprenticeship through a New York trade organization is a common entry path.
Which companies hire field service technicians in New York?
Employers hiring field service technicians in New York right now include Tesla, Crown Equipment, and Xerox, based on current listings on Migrate Mate as of September 2026. New York's density of hospitals, manufacturing facilities, and commercial high-rises means that medical equipment, building systems, and industrial automation companies tend to post the most consistently across the state.
Which New York cities have the most field service technician jobs?
New York, Albany, and Rochester have the most field service technician openings in New York. New York City dominates due to its concentration of hospitals, commercial real estate, and enterprise clients requiring on-site equipment support, while Buffalo and Albany generate steady demand from regional manufacturing plants, healthcare networks, and state government facilities that rely on contracted field service teams.
Are there remote field service technician jobs in New York?
Yes, but they're rare. Field service technician work is inherently hands-on, requiring on-site equipment installation, repair, and maintenance, which limits how much of the role can move to a remote setting. About 30% of field service technician openings tied to New York are remote or hybrid as of September 2026, and the remote component is typically limited to roles that include remote diagnostics, technical phone support, or service coordination rather than direct equipment work.
How can I get hired as a field service technician in New York with little or no experience?
The most realistic entry path is completing a technical certificate or associate degree at a New York community college, such as those offered through SUNY's system, then applying to structured technician trainee programs that large employers run internally. Companies like Siemens and Philips post entry-level field technician associate roles in the New York metro area designed for candidates still building hands-on hours. Lateral moves from roles like biomedical equipment aide, field service coordinator, or helpdesk technician are common stepping stones, and holding an EPA 608 or OSHA 10 card before applying gives candidates a measurable edge.
Where can I find and apply to field service technician jobs in New York?
You can find and apply to field service technician jobs in New York on Migrate Mate, which lists current openings from employers hiring across the state right now. Search the available roles, find one that fits your experience and location, and apply directly to the employer.
See All 128+ Field Service Technician Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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