Supply Chain Analyst Jobs in New York
Supply Chain Analyst jobs in New York are among the most active in the country, concentrated in retail, consumer goods, financial services, and global logistics, with openings at every level from entry-level coordinator to senior analyst. Most hiring is centered in New York City, with additional demand in Buffalo and Albany, where companies like PepsiCo, Estee Lauder, and L'Oreal North America have deep regional roots. Demand planning, procurement analysis, and inventory optimization are the specialties that appear most consistently across listings. Find a role that fits below and apply directly.
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Showing 5 of 131+ Supply Chain Analyst jobs
Client Overview: Our client is a growing skincare and beauty company specializing in high-quality products and customer-focused solutions.
Role Overview: The Supply Chain & Logistics Coordinator will oversee day-to-day order management and operational support across multiple sales channels. This individual will serve as the main point of contact between the company's third-party customer service provider, fulfillment warehouse, shipping partners, and internal teams to ensure customer concerns are addressed and orders are processed accurately and efficiently.
Supply Chain & Logistics Coordinator Responsibilities:
- Serve as the primary contact between the outsourced customer service team, warehouse, and internal departments to coordinate the resolution of escalated customer concerns.
- Review and track customer inquiries, ensuring issues are properly documented, assigned, and resolved in a timely manner.
- Maintain detailed records of customer complaints, returns, replacements, and reshipments, identifying recurring issues and opportunities for improvement.
- Prepare monthly reports outlining customer service trends, returns, reshipments, associated costs, and product-related concerns.
- Develop strong product knowledge to help ensure accurate information is shared with the customer service team.
- Identify opportunities to streamline processes, improve communication, and enhance the overall customer experience.
- Oversee daily e-commerce order activity through Shopify, including reviewing orders for potential fraud and coordinating fulfillment with the third-party warehouse.
- Monitor order processing and shipment timelines to ensure fulfillment partners are meeting established service expectations.
- Work with shipping carriers and warehouse contacts to investigate delivery delays, lost packages, damaged shipments, and fulfillment discrepancies.
- Manage shipping disputes and chargebacks by gathering supporting documentation and submitting responses within required deadlines.
- Maintain and update website FAQ content to ensure customers have access to accurate and helpful information.
- Partner with the distribution team on e-commerce initiatives, including promotional packaging, product kits, gift sets, packaging inventory, shipping deadlines, and order forecasting.
- Manage incoming orders from spa and boutique partners, reviewing purchase orders for accuracy and following up on any necessary adjustments.
- Coordinate order confirmations and updates through customer ordering portals.
- Assist with onboarding new accounts and establishing customer profiles.
- Distribute weekly inventory and stock availability updates to internal stakeholders.
- Monitor inventory levels and allocations across various ordering platforms.
- Communicate specific fulfillment requirements to the warehouse, including packing, labeling, shipping, and handling instructions.
- Coordinate shipment scheduling and freight pickups with warehouse teams and customers, ensuring all account-specific shipping requirements are followed.
Supply Chain & Logistics Coordinator Qualifications:
- Previous experience in e-commerce operations, order management, customer operations, or a related administrative role.
- Experience working with Shopify or similar e-commerce platforms.
- Familiarity with third-party logistics providers (3PLs), warehouse operations, and order fulfillment processes.
- Understanding of inventory management, shipping coordination, returns, and order processing.
- Proficiency in Microsoft Excel and experience preparing operational reports and tracking data.
Client Overview: Our client is a growing skincare and beauty company specializing in high-quality products and customer-focused solutions.
Role Overview: The Supply Chain & Logistics Coordinator will oversee day-to-day order management and operational support across multiple sales channels. This individual will serve as the main point of contact between the company's third-party customer service provider, fulfillment warehouse, shipping partners, and internal teams to ensure customer concerns are addressed and orders are processed accurately and efficiently.
Supply Chain & Logistics Coordinator Responsibilities:
- Serve as the primary contact between the outsourced customer service team, warehouse, and internal departments to coordinate the resolution of escalated customer concerns.
- Review and track customer inquiries, ensuring issues are properly documented, assigned, and resolved in a timely manner.
- Maintain detailed records of customer complaints, returns, replacements, and reshipments, identifying recurring issues and opportunities for improvement.
- Prepare monthly reports outlining customer service trends, returns, reshipments, associated costs, and product-related concerns.
- Develop strong product knowledge to help ensure accurate information is shared with the customer service team.
- Identify opportunities to streamline processes, improve communication, and enhance the overall customer experience.
- Oversee daily e-commerce order activity through Shopify, including reviewing orders for potential fraud and coordinating fulfillment with the third-party warehouse.
- Monitor order processing and shipment timelines to ensure fulfillment partners are meeting established service expectations.
- Work with shipping carriers and warehouse contacts to investigate delivery delays, lost packages, damaged shipments, and fulfillment discrepancies.
- Manage shipping disputes and chargebacks by gathering supporting documentation and submitting responses within required deadlines.
- Maintain and update website FAQ content to ensure customers have access to accurate and helpful information.
- Partner with the distribution team on e-commerce initiatives, including promotional packaging, product kits, gift sets, packaging inventory, shipping deadlines, and order forecasting.
- Manage incoming orders from spa and boutique partners, reviewing purchase orders for accuracy and following up on any necessary adjustments.
- Coordinate order confirmations and updates through customer ordering portals.
- Assist with onboarding new accounts and establishing customer profiles.
- Distribute weekly inventory and stock availability updates to internal stakeholders.
- Monitor inventory levels and allocations across various ordering platforms.
- Communicate specific fulfillment requirements to the warehouse, including packing, labeling, shipping, and handling instructions.
- Coordinate shipment scheduling and freight pickups with warehouse teams and customers, ensuring all account-specific shipping requirements are followed.
Supply Chain & Logistics Coordinator Qualifications:
- Previous experience in e-commerce operations, order management, customer operations, or a related administrative role.
- Experience working with Shopify or similar e-commerce platforms.
- Familiarity with third-party logistics providers (3PLs), warehouse operations, and order fulfillment processes.
- Understanding of inventory management, shipping coordination, returns, and order processing.
- Proficiency in Microsoft Excel and experience preparing operational reports and tracking data.
See All 131+ Supply Chain Analyst Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
Find Supply Chain Analyst JobsSupply Chain Analyst Jobs by City in New York
Where New York roles are concentrated, by current openings.
Supply Chain Analyst Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Amazon10
- Fluidstack4
- BAE Systems USA4
- NYU Langone Health4
- Mini-Circuits3
Top Industries Hiring
- Education
- Retail
- Manufacturing
- Science & Research
- Accounting & Auditing
What New York Employers Look For
The qualifications that appear most often in supply chain analyst jobs across New York.
- Bachelor's degree in supply chain management, business, operations, or a related field
- Proficiency in ERP systems such as SAP, Oracle, or Microsoft Dynamics
- Experience with demand planning, inventory control, or procurement analysis
- Strong Excel and data analysis skills, including pivot tables and VLOOKUP functions
- Familiarity with supply chain certifications such as APICS CSCP or CPIM preferred
- Ability to communicate findings clearly to cross-functional teams and senior stakeholders
Supply Chain Analyst Jobs in New York: Frequently Asked Questions
How do you become a supply chain analyst in New York?
Supply chain analyst roles in New York do not require a state-issued license. Employers typically expect a bachelor's degree in supply chain management, business, logistics, or operations. From there, the most direct path is gaining experience through internships or entry-level coordinator roles, then pursuing professional credentials such as the APICS CSCP or CPIM, which are widely recognized by New York employers in retail, consumer goods, and logistics.
How much do supply chain analysts make in New York?
Supply chain analysts in New York earn a median of about $88,240 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $60,370 for the lowest 10% to over $136,940 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire supply chain analysts in New York?
Employers hiring supply chain analysts in New York right now include Amazon, Fluidstack, and BAE Systems USA, based on current listings on Migrate Mate as of November 2026. New York's concentration of global retail headquarters, consumer packaged goods companies, and major distribution operations keeps demand for this role consistently high across the state.
Which New York cities have the most supply chain analyst jobs?
New York, Rochester, and Syracuse have the most supply chain analyst openings in New York. New York City dominates due to its density of retail headquarters, financial services firms, and global logistics providers, while Buffalo and Albany attract demand from regional distribution networks, healthcare systems, and manufacturing operations with significant procurement functions.
Are there remote supply chain analyst jobs in New York?
Yes, and more than most fields, since supply chain analyst work is primarily analytical and data-driven rather than tied to a physical facility. About 38% of supply chain analyst openings tied to New York are remote or hybrid as of November 2026. Roles focused on demand planning, reporting, and data modeling tend to offer the most location flexibility, while positions involving warehouse oversight or direct vendor coordination are more likely to require an on-site presence.
How can I get hired as a supply chain analyst in New York with little or no experience?
The most realistic entry path is an operations coordinator, logistics coordinator, or purchasing assistant role at a New York-area retailer, consumer goods company, or third-party logistics provider. Large New York employers in those sectors regularly hire new graduates into rotational or associate analyst programs. Building proficiency in Excel and a widely used ERP system, and earning an entry-level APICS credential, gives candidates without direct analyst experience a measurable advantage in the application process.
Where can I find and apply to supply chain analyst jobs in New York?
You can find and apply to supply chain analyst jobs in New York on Migrate Mate, which lists current openings across the state. Search the listings for roles that match your experience and location, then apply directly to the ones that fit.
See All 131+ Supply Chain Analyst Jobs in New York
Find roles in New York that match your experience and apply in just a few clicks.
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