Global Director Jobs in Indiana
Global Director jobs in Indiana are concentrated in Indianapolis, Fort Wayne, and Elkhart, where companies like Eli Lilly, Cummins, and Salesforce anchor demand for senior global leadership talent. The most consistent openings are in global operations, international business development, and global supply chain management, reflecting Indiana's deep manufacturing base and its growing life sciences corridor. Competition is strong at this level, and employers typically seek candidates with cross-functional leadership experience and demonstrated international scope. Find a role that fits below and apply directly.
Find Global Director JobsOverview
Open roles18
Top employerEli Lilly
Top cityIndianapolis, IN
Cities hiring4
Work type36% On-site
Top industryBiotechnology
Showing 5 of 18+ Global Director jobs
Director, Global IT Service Management
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Added 3d ago
Cook Group
Director, Global IT Service Management
Bloomington, Indiana
Added 3d ago
Director of Global Safety & Security
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Added 1w ago
University of Notre Dame
Director of Global Safety & Security
Notre Dame, Indiana
Added 1w ago
Senior Director-Global Regulatory Affairs - Global Regulatory Scientist
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Added 1w ago
Eli Lilly
Senior Director-Global Regulatory Affairs - Global Regulatory Scientist
Indianapolis, Indiana
Added 1w ago
Global Operate Technology Advanced AI Leader - Director
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Added 2w ago
Deloitte
Global Operate Technology Advanced AI Leader - Director
Indianapolis, Indiana
Added 2w ago
Associate Director, Global Regulatory Advertising and Promotion
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Added 1mo ago
IQVIA
Associate Director, Global Regulatory Advertising and Promotion
Indianapolis, Indiana
Added 1mo ago
Added 3d ago
Director, Global IT Service Management
Cook Group·Bloomington, Indiana
Job functions:
Hybrid
Master's degree in business administration
10,000+ employees
Job Description
The Director, Global IT Service Management is responsible for ensuring that IT services are delivered effectively, efficiently, and in alignment with business needs. This role blends leadership, process optimization, and customer-centric thinking to elevate the quality and reliability of IT operations. Key responsibilities include leading teams, overseeing ITIL-based frameworks like incident, problem, and change management, establishing performance metrics, managing service delivery, and driving continuous improvement initiatives. This role also involves developing a service catalog, ensuring service level agreements (SLAs) are met, and collaborating with stakeholders to achieve IT and business goals. This role reports to the Vice President and Chief Information Officer, Cook Group and Cook Medical.
**This position requires hybrid availabilty and to be located within 2 hours of Bloomington, IN.**
“For this position, qualified candidates must be legally authorized to be employed in the United States. Cook does not intend to provide sponsorship for employment visa status for this employment position now or in the future.”
ITIL 4 Framework Implementation:
- Lead organization-wide adoption of ITIL 4 practices including Service Value System (SVS) and Service Value Chain, implementing continual improvement processes that maximize service availability and significantly reduce mean time to resolution through structured problem-solving approaches.
- Develop and lead the ITSM strategy, aligning with organizational goals and ITIL best practices.
Advanced Incident and Problem Management:
- Establish sophisticated incident management workflows with automated escalation procedures, root cause analysis protocols, and knowledge management systems that substantially reduce recurring incidents and improve first-call resolution rates through comprehensive documentation and training.
- Oversee core ITSM processes such as Incident, Problem, Change, Request, and Knowledge Management.
- Ensure compliance with governance, risk, and regulatory requirements.
Change and Release Management Excellence:
- Implement comprehensive change advisory board (CAB) processes, automated change approval workflows, and release management practices that achieve high successful change implementation rates while maintaining system stability and minimizing unplanned outages.
- Drive service excellence through continuous improvement, automation, and performance metrics.
Service Catalog and Request Fulfillment Optimization:
- Design and maintain enterprise service catalogs with self-service portals, automated request fulfillment processes, and SLA monitoring that significantly improves user satisfaction and reduces manual processing through streamlined workflows and automation.
- Manage the service catalog, SLAs, and OLAs to ensure transparency and accountability.
Global Users Support
- Design and lead the global users support team, strategy and execution – users support, new software request, troubleshooting, Receive/execute Support requests, manage approvals, manage new & existing user experience when joining Cook & interacting with IT, manage user requests, new user setup, fulfill user service requests for tools, support end users, triage tickets
- Design and lead the global users support team at the locations and manufacturing environments.
- Support the production environment and label printing.
- Design and manage the VIP user's support.
User Experience:
- Design and deliver IT customer service to enable Cook IT user's awesomeness.
- Champion user experience, gathering feedback and driving innovation and enhancements across IT services.
- Lead cross-functional teams and collaborate with infrastructure, application, and support teams.
- Enable and implement technologies adoptions strategies.
Organizational Leadership:
- Establish, classify, and maintain documented business process and data process flows; define the expectations and vision for the process(es) and appoint process owner(s) as appropriate
- Develop and manage systems, metrics, and internal training activities needed to support objectives
- Adhere to established business plans and manage all costs incurred
- Foster a supportive and productive work environment that aligns with Cook culture and values
- Support employees in mapping a career pathway, and provide development opportunities to help them meet their objectives
- Evaluate continuous improvement opportunities accordingly and implement, if appropriate, as we strive to improve and evolve our processes and procedures
- Collaborate, negotiate and influence other executives, staff, board members, and external parties on behalf of Cook, Divisions, Functions, Entities, etc.
- Manage and safeguard all Cook Medical intellectual property
- Ensure that all aspects of the organization operate holistically in support of our objectives as stated in our Annual Business Plan and in compliance with the Cook Group Code of Conduct and written standards
- Ensure all communications (verbal and written) are within Cook Medical’s Ethics and Compliance guidelines
- Lead, hire, support, and provide guidance to all direct reports in compliance with the Cook Group Code of Conduct
- Establish and maintain open communications to ensure employee engagement and participation
- Promote and safeguard the organization’s culture and its reputation as an ethical company, inclusive and respectful employer, and good neighbor
Essential Regional or Country Requirements Education and/or Work Experience
- Bachelor's Degree in Information Systems, Business, or related field required, MBA preferred
- 10 years of relevant/management experience
- Deep knowledge of ITIL frameworks and service management tools (e.g., ServiceNow, BMC) preferred
- ITIL Certification preferred
Knowledge and Skills and/or Abilities
- This role requires mastery in Artificial Intelligence (AI) and data concepts, including the ability to assess feasibility and risk of AI use cases, design or coordinate workflow-level AI solutions, guide teams on responsible AI governance, mentor others, and contribute to organizational policies and ethical decision-making.
- Experience with cloud services, automation, and digital transformation initiatives
- Excellent communication, stakeholder engagement, and project management skills
- Excellent interpersonal skills with ability to influence others at various levels
- Good working knowledge of Microsoft Office
- Proven problem-solving skills across a matrix organization
- Excellent organizational skills
- Highly motivated self-starter
- Availability and willingness to travel on company business based on requirements of the role (domestically and internationally)
Physical Requirements
- Requires occasional early morning or evening teleconferences
- Works under general office environmental conditions
- Sits for extended periods, utilizes close visual acuity working with computers, etc.
Cook Group
Director, Global IT Service Management
Bloomington, Indiana
Added 3d ago10,000+ employees
Job functions:
Hybrid
Master's degree in business administration
Job Description
The Director, Global IT Service Management is responsible for ensuring that IT services are delivered effectively, efficiently, and in alignment with business needs. This role blends leadership, process optimization, and customer-centric thinking to elevate the quality and reliability of IT operations. Key responsibilities include leading teams, overseeing ITIL-based frameworks like incident, problem, and change management, establishing performance metrics, managing service delivery, and driving continuous improvement initiatives. This role also involves developing a service catalog, ensuring service level agreements (SLAs) are met, and collaborating with stakeholders to achieve IT and business goals. This role reports to the Vice President and Chief Information Officer, Cook Group and Cook Medical.
**This position requires hybrid availabilty and to be located within 2 hours of Bloomington, IN.**
“For this position, qualified candidates must be legally authorized to be employed in the United States. Cook does not intend to provide sponsorship for employment visa status for this employment position now or in the future.”
ITIL 4 Framework Implementation:
- Lead organization-wide adoption of ITIL 4 practices including Service Value System (SVS) and Service Value Chain, implementing continual improvement processes that maximize service availability and significantly reduce mean time to resolution through structured problem-solving approaches.
- Develop and lead the ITSM strategy, aligning with organizational goals and ITIL best practices.
Advanced Incident and Problem Management:
- Establish sophisticated incident management workflows with automated escalation procedures, root cause analysis protocols, and knowledge management systems that substantially reduce recurring incidents and improve first-call resolution rates through comprehensive documentation and training.
- Oversee core ITSM processes such as Incident, Problem, Change, Request, and Knowledge Management.
- Ensure compliance with governance, risk, and regulatory requirements.
Change and Release Management Excellence:
- Implement comprehensive change advisory board (CAB) processes, automated change approval workflows, and release management practices that achieve high successful change implementation rates while maintaining system stability and minimizing unplanned outages.
- Drive service excellence through continuous improvement, automation, and performance metrics.
Service Catalog and Request Fulfillment Optimization:
- Design and maintain enterprise service catalogs with self-service portals, automated request fulfillment processes, and SLA monitoring that significantly improves user satisfaction and reduces manual processing through streamlined workflows and automation.
- Manage the service catalog, SLAs, and OLAs to ensure transparency and accountability.
Global Users Support
- Design and lead the global users support team, strategy and execution – users support, new software request, troubleshooting, Receive/execute Support requests, manage approvals, manage new & existing user experience when joining Cook & interacting with IT, manage user requests, new user setup, fulfill user service requests for tools, support end users, triage tickets
- Design and lead the global users support team at the locations and manufacturing environments.
- Support the production environment and label printing.
- Design and manage the VIP user's support.
User Experience:
- Design and deliver IT customer service to enable Cook IT user's awesomeness.
- Champion user experience, gathering feedback and driving innovation and enhancements across IT services.
- Lead cross-functional teams and collaborate with infrastructure, application, and support teams.
- Enable and implement technologies adoptions strategies.
Organizational Leadership:
- Establish, classify, and maintain documented business process and data process flows; define the expectations and vision for the process(es) and appoint process owner(s) as appropriate
- Develop and manage systems, metrics, and internal training activities needed to support objectives
- Adhere to established business plans and manage all costs incurred
- Foster a supportive and productive work environment that aligns with Cook culture and values
- Support employees in mapping a career pathway, and provide development opportunities to help them meet their objectives
- Evaluate continuous improvement opportunities accordingly and implement, if appropriate, as we strive to improve and evolve our processes and procedures
- Collaborate, negotiate and influence other executives, staff, board members, and external parties on behalf of Cook, Divisions, Functions, Entities, etc.
- Manage and safeguard all Cook Medical intellectual property
- Ensure that all aspects of the organization operate holistically in support of our objectives as stated in our Annual Business Plan and in compliance with the Cook Group Code of Conduct and written standards
- Ensure all communications (verbal and written) are within Cook Medical’s Ethics and Compliance guidelines
- Lead, hire, support, and provide guidance to all direct reports in compliance with the Cook Group Code of Conduct
- Establish and maintain open communications to ensure employee engagement and participation
- Promote and safeguard the organization’s culture and its reputation as an ethical company, inclusive and respectful employer, and good neighbor
Essential Regional or Country Requirements Education and/or Work Experience
- Bachelor's Degree in Information Systems, Business, or related field required, MBA preferred
- 10 years of relevant/management experience
- Deep knowledge of ITIL frameworks and service management tools (e.g., ServiceNow, BMC) preferred
- ITIL Certification preferred
Knowledge and Skills and/or Abilities
- This role requires mastery in Artificial Intelligence (AI) and data concepts, including the ability to assess feasibility and risk of AI use cases, design or coordinate workflow-level AI solutions, guide teams on responsible AI governance, mentor others, and contribute to organizational policies and ethical decision-making.
- Experience with cloud services, automation, and digital transformation initiatives
- Excellent communication, stakeholder engagement, and project management skills
- Excellent interpersonal skills with ability to influence others at various levels
- Good working knowledge of Microsoft Office
- Proven problem-solving skills across a matrix organization
- Excellent organizational skills
- Highly motivated self-starter
- Availability and willingness to travel on company business based on requirements of the role (domestically and internationally)
Physical Requirements
- Requires occasional early morning or evening teleconferences
- Works under general office environmental conditions
- Sits for extended periods, utilizes close visual acuity working with computers, etc.
See All 18 Global Director Jobs in Indiana
Find roles in Indiana that match your experience and apply in just a few clicks.
Find Global Director JobsGlobal Director Jobs by City in Indiana
Where Indiana roles are concentrated, by current openings.
Global Director Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
- Eli Lilly10
- Information Technology Senior Management Forum2
- IQVIA1
- Lunit1
- Deloitte1
Top Industries Hiring
- Biotechnology & Pharmaceuticals
- Consulting & Professional Services
What Indiana Employers Look For
The qualifications that appear most often in global director jobs across Indiana.
- Bachelor's degree in international business, business administration, or a related field required
- Seven or more years of progressive leadership experience in a global or multinational organization
- Proven experience managing cross-functional teams across multiple international markets
- Strong background in global operations, international strategy, or worldwide business development
- Demonstrated ability to build and maintain partnerships with international stakeholders and clients
- Proficiency in data-driven decision making with experience using ERP or global reporting platforms
Global Director Jobs in Indiana: Frequently Asked Questions
How do you become a global director in Indiana?
The path to a global director role in Indiana typically starts with a bachelor's degree in international business, business administration, or a related field, followed by a master's degree for competitive candidates. Indiana employers, particularly in manufacturing and life sciences, favor candidates who have progressed through functional management roles with increasing international scope. No state-issued license is required for this role, but relevant certifications in project management or supply chain leadership strengthen candidacy.
How much do global directors make in Indiana?
Global directors in Indiana earn a median of about $108,170 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $53,820 for the lowest 10% to over $248,610 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire global directors in Indiana?
Employers hiring global directors in Indiana right now include Eli Lilly, Information Technology Senior Management Forum, and IQVIA, based on current listings on Migrate Mate as of August 2026. Indiana's strong manufacturing and life sciences industries mean that large multinationals and headquartered corporations are among the most consistent sources of global director openings in the state.
Which Indiana cities have the most global director jobs?
Indianapolis, Indiana, and Portage are the Indiana cities with the most global director openings. Indianapolis drives the bulk of demand as the state's corporate headquarters hub, home to major employers in life sciences, technology, and financial services, while Fort Wayne and Elkhart generate openings through their concentration of industrial manufacturers and global supply chain operations.
Are there remote global director jobs in Indiana?
Yes, and more than many senior roles. About 64% of global director openings tied to Indiana are remote or hybrid as of August 2026, reflecting the strategic and cross-functional nature of the role. International strategy, business development, and global partnerships work translates well to remote arrangements, though roles tied to manufacturing operations or on-site team leadership tend to require in-person presence.
How can I get hired as a global director in Indiana with little or no experience?
The most realistic entry path is moving into a global director role from a senior manager or director-level position in an adjacent function such as international sales, global supply chain, or operations management. Indiana employers like Cummins, Eli Lilly, and Cook Medical regularly promote from within, so targeting rotational leadership or high-potential manager programs at large Indiana manufacturers or life sciences companies builds the right foundation. Adding an MBA or a Certified Supply Chain Professional credential accelerates the transition.
Where can I find and apply to global director jobs in Indiana?
You can find and apply to global director jobs in Indiana on Migrate Mate, which lists current Indiana openings updated regularly. Search the listings to find roles that match your background and apply directly to the ones that fit.
See All 18 Global Director Jobs in Indiana
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