Guest Coordinator Jobs in Colorado
Guest Coordinator jobs in Colorado concentrate in hospitality, resort and mountain tourism, healthcare, and event management, with the strongest demand running from entry-level front desk roles through senior guest experience leadership. Denver, Colorado Springs, and Vail Valley are the state's busiest hiring markets, where employers like Vail Resorts, Aimbridge Hospitality, and UCHealth maintain consistent year-round openings. The most sought-after specialties include resort and lodge guest services, hospital patient experience coordination, and corporate event hosting. See the openings below and apply to the ones that match your experience.
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Showing 5 of 6+ Guest Coordinator jobs
WHO WE ARE
Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.
JOB SUMMARY:
The Lakewood Navigation Center (LNC) is a 24/7 congregate shelter serving up to 103 men and women
experiencing homelessness. The facility provides safe, supportive shelter and access to essential and wrap-around
services aimed at promoting stability and long-term self-sufficiency. The Guest Services Coordinator is responsible
for overseeing the residential operations of LNC during their shift. Service delivery is grounded in evidence-based practices, including: Trauma-Informed Care, Harm Reduction, Motivational Interviewing, Crisis De-escalation, Critical Time Intervention
Key Responsibilities:
Welcome guests into shelter. Complete paperwork and process property in compliance with Health and Safety
protocols. Promote housing stability and ensure resident needs are met. Maintain safety, cleanliness, and
wellbeing of the facility. Coordinate resident activities and engagement. Manage client files and ensure accurate
data entry. Support program goals through specialized focus areas such as housing, employment, legal services, or
benefits navigation
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Engagement & Advocacy- Ensure guests feel heard and valued; incorporate their input into
programming when appropriate.
Program Knowledge & Service Delivery- Maintain deep understanding of program requirements, referral
processes, support services, and best practices in the field.
Resource Navigation & Team Contribution- Demonstrate expertise in guest-specific resources and a
commitment to serving individuals experiencing homelessness. Actively contributes to team goals within a
diverse and dynamic environment.
Documentation & Data Management-Accurately document all client interactions, eligibility, and demographics. Ensure timely and compliant data entry in systems such as ServicePoint and HMIS and maintain organized hard copy files.
Professional Conduct & Confidentiality- Uphold confidentiality and collaborate effectively across teams.
Adhere to professional standards and ethical guidelines.
Safety & Crisis Response- Maintain physical and emotional safety of guests. Manage the milieu, de-escalate
conflicts, contact emergency services when needed, and complete incident reports thoroughly.
Team Support & Problem Solving- Serve as a resource for colleagues, offering support in problem-solving and
staying informed on current field developments.
Facility Maintenance & Operations- Assist with housekeeping tasks (e.g., linens, supplies, walk-throughs), enforce rules, and report maintenance needs promptly.
Special Projects & Volunteer Coordination- Lead holiday and special projects as assigned. Supervise volunteers during shifts. Front Desk Duties- Handle calls, messages, donations, mail, and distribute bus passes.
Mentorship & Training- Mentor junior staff and support onboarding/training of new team members.
On-Call & Cross-Facility Coverage- Participate in the on-call rotation (full-time only) and provide coverage at other facilities as needed.
Staff Scheduling & Meetings- Assist with shift scheduling and attend staff meetings and training. Actively participate as a member of the Family Motel team.
Guest Compliance & Discharge- Monitor guest activities, enforce expectations, and take appropriate action when guests violate program rules or laws.
Ethical Practice- Perform duties in alignment with the Social Work Code of Ethics.
Other Duties- Carry out additional responsibilities as assigned.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
- Ability to be single-staffed while at the facility while having the responsibility for the safety of the guests.
- Ability to quickly and safely go up and down stairs regularly throughout the shift to do perimeter checks, and in cases of an emergency.
- Some lifting up to 50 pounds.
- Able to visually and auditorily supervise the milieu.
- Physically able to quickly respond to crisis, complete a perimeter check and secure a lockdown if needed.
- The employee may be exposed to severe weather conditions.
- Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
- The noise level in the work environment is usually low to moderate.
POSITION TYPE AND EXPECTED HOURS OF WORK
Current openings: Both Full and Part time Shifts Available
Friday-Sunday 7am-5:30pm
Saturday and Sunday 5-10:30pm
Monday-Friday 5-10:30pm
Monday-Friday 6-11pm
Friday-Sunday 5:00pm-10:30pm
- While Coordinators are on duty, they will be expected to stay at the facility for the entirety of their shift.
- All full-time staff are considered “essential staff,” requiring to be on their scheduled shifts regardless of holidays or inclement weather. This is compensated as determined by HR.
- All full time staff are also required be on the on-call rotation. This may result in being on-call approximately every 4-6 weeks. During on-call, all staff are required to answer calls for coverage issues for an entire seven days (Friday at 5pm until the next Friday at 5pm). This may require coverage of shifts at all residential facilities. There is a $100 stipend as compensation for being on call plus any overtime worked.
- The shelters are staffed 24 hours a day year-round.
LOCATION 8000 West Colfax Avenue Denver, CO 80204
Position Type
Hourly/Non Exempt
PAY RANGE:
$21 per hour
Requirements:MINIMUM QUALIFICATIONS:
DUE TO Bona Fide Occupational Qualifications : this position may require a male applicant depending on the shift available
- Associates Degree in a related area or the equivalent experience in human services.
- One year direct human service experience.
- Good organizational and planning skills; works well as part of a team.
PREFERRED QUALIFICATIONS:
- Experience working with individuals experiencing chronic homelessness, severe and persistent mental health concerns and residential case management experience.
- Residential experience and/or milieu management.
- Crises intervention skills
COMPETENCIES
- Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).
- Models and VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).
- Utilization of various databases including Homeless Management Information System and Service Point.
- Ensures equitable and inclusive services.
- Ensures that resident(s) has an active voice in programming.
- Possesses genuine empathy and compassion
- Open to receiving and providing feedback; focused on conflict resolution
- Adaptable
KNOWLEDGE AND SKILLS
- Strong written, oral, and interpersonal communication skills.
- High level of competency working with Microsoft Office suite and cloud-based applications.
- Strong time-management and prioritization skills.
- Experience working both independently and, in a team-oriented, collaborative environment.
- Strong organization skills
Benefit eligibility is based on job type/status
Vacation Time
Separate Sick Time
Paid Holidays
Floating Holidays
Personal Days
Volunteer/Wellness Day
Tuition Assistance
Pension Plan
403b Retirement Plan with Agency Match
Health, Dental, Vision, and Pet Insurance
Life Insurance
Accident Insurance
Employee Assistance/Work-Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Volunteers of America is an EEO Employer
Position will remain open until filled
VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE
Veterans are strongly encouraged to apply
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.
WHO WE ARE
Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.
JOB SUMMARY:
The Lakewood Navigation Center (LNC) is a 24/7 congregate shelter serving up to 103 men and women
experiencing homelessness. The facility provides safe, supportive shelter and access to essential and wrap-around
services aimed at promoting stability and long-term self-sufficiency. The Guest Services Coordinator is responsible
for overseeing the residential operations of LNC during their shift. Service delivery is grounded in evidence-based practices, including: Trauma-Informed Care, Harm Reduction, Motivational Interviewing, Crisis De-escalation, Critical Time Intervention
Key Responsibilities:
Welcome guests into shelter. Complete paperwork and process property in compliance with Health and Safety
protocols. Promote housing stability and ensure resident needs are met. Maintain safety, cleanliness, and
wellbeing of the facility. Coordinate resident activities and engagement. Manage client files and ensure accurate
data entry. Support program goals through specialized focus areas such as housing, employment, legal services, or
benefits navigation
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Engagement & Advocacy- Ensure guests feel heard and valued; incorporate their input into
programming when appropriate.
Program Knowledge & Service Delivery- Maintain deep understanding of program requirements, referral
processes, support services, and best practices in the field.
Resource Navigation & Team Contribution- Demonstrate expertise in guest-specific resources and a
commitment to serving individuals experiencing homelessness. Actively contributes to team goals within a
diverse and dynamic environment.
Documentation & Data Management-Accurately document all client interactions, eligibility, and demographics. Ensure timely and compliant data entry in systems such as ServicePoint and HMIS and maintain organized hard copy files.
Professional Conduct & Confidentiality- Uphold confidentiality and collaborate effectively across teams.
Adhere to professional standards and ethical guidelines.
Safety & Crisis Response- Maintain physical and emotional safety of guests. Manage the milieu, de-escalate
conflicts, contact emergency services when needed, and complete incident reports thoroughly.
Team Support & Problem Solving- Serve as a resource for colleagues, offering support in problem-solving and
staying informed on current field developments.
Facility Maintenance & Operations- Assist with housekeeping tasks (e.g., linens, supplies, walk-throughs), enforce rules, and report maintenance needs promptly.
Special Projects & Volunteer Coordination- Lead holiday and special projects as assigned. Supervise volunteers during shifts. Front Desk Duties- Handle calls, messages, donations, mail, and distribute bus passes.
Mentorship & Training- Mentor junior staff and support onboarding/training of new team members.
On-Call & Cross-Facility Coverage- Participate in the on-call rotation (full-time only) and provide coverage at other facilities as needed.
Staff Scheduling & Meetings- Assist with shift scheduling and attend staff meetings and training. Actively participate as a member of the Family Motel team.
Guest Compliance & Discharge- Monitor guest activities, enforce expectations, and take appropriate action when guests violate program rules or laws.
Ethical Practice- Perform duties in alignment with the Social Work Code of Ethics.
Other Duties- Carry out additional responsibilities as assigned.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
- Ability to be single-staffed while at the facility while having the responsibility for the safety of the guests.
- Ability to quickly and safely go up and down stairs regularly throughout the shift to do perimeter checks, and in cases of an emergency.
- Some lifting up to 50 pounds.
- Able to visually and auditorily supervise the milieu.
- Physically able to quickly respond to crisis, complete a perimeter check and secure a lockdown if needed.
- The employee may be exposed to severe weather conditions.
- Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
- The noise level in the work environment is usually low to moderate.
POSITION TYPE AND EXPECTED HOURS OF WORK
Current openings: Both Full and Part time Shifts Available
Friday-Sunday 7am-5:30pm
Saturday and Sunday 5-10:30pm
Monday-Friday 5-10:30pm
Monday-Friday 6-11pm
Friday-Sunday 5:00pm-10:30pm
- While Coordinators are on duty, they will be expected to stay at the facility for the entirety of their shift.
- All full-time staff are considered “essential staff,” requiring to be on their scheduled shifts regardless of holidays or inclement weather. This is compensated as determined by HR.
- All full time staff are also required be on the on-call rotation. This may result in being on-call approximately every 4-6 weeks. During on-call, all staff are required to answer calls for coverage issues for an entire seven days (Friday at 5pm until the next Friday at 5pm). This may require coverage of shifts at all residential facilities. There is a $100 stipend as compensation for being on call plus any overtime worked.
- The shelters are staffed 24 hours a day year-round.
LOCATION 8000 West Colfax Avenue Denver, CO 80204
Position Type
Hourly/Non Exempt
PAY RANGE:
$21 per hour
Requirements:MINIMUM QUALIFICATIONS:
DUE TO Bona Fide Occupational Qualifications : this position may require a male applicant depending on the shift available
- Associates Degree in a related area or the equivalent experience in human services.
- One year direct human service experience.
- Good organizational and planning skills; works well as part of a team.
PREFERRED QUALIFICATIONS:
- Experience working with individuals experiencing chronic homelessness, severe and persistent mental health concerns and residential case management experience.
- Residential experience and/or milieu management.
- Crises intervention skills
COMPETENCIES
- Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).
- Models and VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).
- Utilization of various databases including Homeless Management Information System and Service Point.
- Ensures equitable and inclusive services.
- Ensures that resident(s) has an active voice in programming.
- Possesses genuine empathy and compassion
- Open to receiving and providing feedback; focused on conflict resolution
- Adaptable
KNOWLEDGE AND SKILLS
- Strong written, oral, and interpersonal communication skills.
- High level of competency working with Microsoft Office suite and cloud-based applications.
- Strong time-management and prioritization skills.
- Experience working both independently and, in a team-oriented, collaborative environment.
- Strong organization skills
Benefit eligibility is based on job type/status
Vacation Time
Separate Sick Time
Paid Holidays
Floating Holidays
Personal Days
Volunteer/Wellness Day
Tuition Assistance
Pension Plan
403b Retirement Plan with Agency Match
Health, Dental, Vision, and Pet Insurance
Life Insurance
Accident Insurance
Employee Assistance/Work-Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Volunteers of America is an EEO Employer
Position will remain open until filled
VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE
Veterans are strongly encouraged to apply
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.
See All 6 Guest Coordinator Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find Guest Coordinator JobsGuest Coordinator Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Guest Coordinator Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
What Colorado Employers Look For
The qualifications that appear most often in guest coordinator jobs across Colorado.
- At least one year of guest-facing customer service or hospitality experience in Colorado
- Strong verbal communication skills for coordinating between guests and internal teams
- Proficiency with property management or reservation systems such as Opera or RMS
- Ability to multitask in fast-paced resort, hotel, or healthcare facility environments
- High school diploma or equivalent required, with preference for hospitality or business coursework
- Flexible scheduling availability including weekends, holidays, and peak Colorado tourism seasons
Guest Coordinator Jobs in Colorado: Frequently Asked Questions
How do you become a guest coordinator in Colorado?
Most guest coordinator roles in Colorado require a high school diploma and prior customer service or hospitality experience rather than a state-issued license. Candidates working in healthcare guest coordination at hospital systems benefit from completing a patient services or healthcare administration program at a Colorado community college. For resort and hotel roles, a certificate or associate degree in hospitality management from institutions like Colorado Mountain College strengthens your application and often meets the minimum threshold for coordinator-level hiring.
Which companies hire guest coordinators in Colorado?
Colorado guest coordinator roles are posted by Marriott International, Ulta, and Focus on the Family and others right now, based on current listings on Migrate Mate as of September 2026. Colorado's combination of major ski resort operators, regional hospital networks, and a growing convention hotel market means guest coordinator openings appear consistently throughout the year, not only during peak tourism season.
Which Colorado cities have the most guest coordinator jobs?
Aurora, Lakewood, and Littleton have the most guest coordinator openings in Colorado. Denver leads because of its large convention hotel corridor, healthcare systems, and corporate event venues, while Colorado Springs draws from military-adjacent hospitality and growing medical campuses, and mountain resort towns like those in Vail Valley generate high-volume openings tied directly to seasonal and year-round resort operations.
Are there remote guest coordinator jobs in Colorado?
Yes, but they're rare. Guest coordination is primarily an on-site, guest-facing role, so most positions require physical presence at a hotel, resort, or healthcare facility. About 0% of guest coordinator openings tied to Colorado are remote or hybrid as of September 2026, and those are most commonly administrative or scheduling-focused support roles rather than direct guest interaction positions.
How can I get hired as a guest coordinator in Colorado with little or no experience?
Starting as a front desk agent or guest services associate at a Colorado hotel or resort is the most realistic entry path, with Vail Resorts and Aimbridge Hospitality both running seasonal onboarding programs that move strong performers into coordinator roles within one season. Lateral moves from roles like concierge, patient registrar, or event setup lead are common stepping stones. Completing a hospitality certificate through Colorado Mountain College or Front Range Community College and gaining a working knowledge of a reservation platform gives entry-level candidates a measurable edge in interviews.
Where can I find and apply to guest coordinator jobs in Colorado?
You can find and apply to guest coordinator jobs in Colorado on Migrate Mate, which lists current Colorado openings. Search the available roles, find the ones that match your experience and preferred location, and apply directly to the ones that fit.
See All 6 Guest Coordinator Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find Guest Coordinator Jobs