Help Desk Analyst Jobs in Louisiana
Help Desk Analyst jobs in Louisiana are consistently active, with steady demand concentrated in healthcare systems, state government agencies, energy companies, and higher education institutions. The largest hiring metros are New Orleans, Baton Rouge, and Shreveport, where established employers like Ochsner Health, the Louisiana Department of Health, and Entergy maintain ongoing IT support needs. The most in-demand specialties include desktop support, ticketing system administration, and network troubleshooting, with openings available from entry-level technicians through senior analysts. See the openings below and apply to the ones that match your experience.
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Showing 5 of 12+ Help Desk Analyst jobs
- 497502
- New Orleans, Louisiana, United States
- Staff- Unclassified
- Administration
Title: IT HELP DESK BACKUP ANALYST 1 - 4
Employee Type: Unclassified Staff
Department: Information Technology-Administration
Campus Location: COMPUTER SERVICES
Job Summary/Basic Functions
LSU Health New Orleans is seeking candidates for an IT HELP DESK BACKUP ANALYST 1 - 4. The ideal candidate will work as part of a team providing 24-hour Service Desk support on incoming phone, email, or TDX tickets directed to the Service Desk. Analysts will provide triage support by solving simple to intermediate issues at the Analyst level, or by properly routing more advanced or specialized issues using the TDX ticketing system. The analyst will be required to assess each request and solve or route the issue in a timely manner. This position is eligible for remote work in accordance with CM-73 - Remote Work Policy.
Minimum Qualifications
Required Education: Bachelor's
Required Field of Study: Degree from an Accredited Four-Year Institution
Number of years required to perform the job: ITA1 - 0, ITA2 - 2, ITA3 - 5, ITA4 – 10
Type of experience required to perform the job: Relevant Service Desk or IT Analyst Experience
Preferred Qualifications
Preferred Discipline: Technology Aligned Curriculum
Preferred Experience: Experience with IT Service Management System
Experience with enterprise backup system
Previous Higher Education and/or Healthcare experience
Previous Service Desk experience
Additional Information About Our School/Department
Comprehensive benefits are available to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement plans; generous annual and sick leave, and14 paid holidays per year. See following link for more details on our benefits offerings: LSUHSC, New Orleans - Benefits
Other employee benefits include a full-service credit union, wellness benefits featuring complimentary fitness center membership for employees and their spouses, employee assistance program, campus assistance program, and pet insurance option. More information about these benefits can be found on this webpage: Additional Benefits
- 497502
- New Orleans, Louisiana, United States
- Staff- Unclassified
- Administration
Title: IT HELP DESK BACKUP ANALYST 1 - 4
Employee Type: Unclassified Staff
Department: Information Technology-Administration
Campus Location: COMPUTER SERVICES
Job Summary/Basic Functions
LSU Health New Orleans is seeking candidates for an IT HELP DESK BACKUP ANALYST 1 - 4. The ideal candidate will work as part of a team providing 24-hour Service Desk support on incoming phone, email, or TDX tickets directed to the Service Desk. Analysts will provide triage support by solving simple to intermediate issues at the Analyst level, or by properly routing more advanced or specialized issues using the TDX ticketing system. The analyst will be required to assess each request and solve or route the issue in a timely manner. This position is eligible for remote work in accordance with CM-73 - Remote Work Policy.
Minimum Qualifications
Required Education: Bachelor's
Required Field of Study: Degree from an Accredited Four-Year Institution
Number of years required to perform the job: ITA1 - 0, ITA2 - 2, ITA3 - 5, ITA4 – 10
Type of experience required to perform the job: Relevant Service Desk or IT Analyst Experience
Preferred Qualifications
Preferred Discipline: Technology Aligned Curriculum
Preferred Experience: Experience with IT Service Management System
Experience with enterprise backup system
Previous Higher Education and/or Healthcare experience
Previous Service Desk experience
Additional Information About Our School/Department
Comprehensive benefits are available to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement plans; generous annual and sick leave, and14 paid holidays per year. See following link for more details on our benefits offerings: LSUHSC, New Orleans - Benefits
Other employee benefits include a full-service credit union, wellness benefits featuring complimentary fitness center membership for employees and their spouses, employee assistance program, campus assistance program, and pet insurance option. More information about these benefits can be found on this webpage: Additional Benefits
See All 12 Help Desk Analyst Jobs in Louisiana
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Find Help Desk Analyst JobsHelp Desk Analyst Jobs by City in Louisiana
Where Louisiana roles are concentrated, by current openings.
Help Desk Analyst Job Market in Louisiana
A snapshot from current Louisiana openings, updated as new roles post.
Who's Hiring
What Louisiana Employers Look For
The qualifications that appear most often in help desk analyst jobs across Louisiana.
- CompTIA A+ certification or equivalent vendor-neutral IT support credential required
- One or more years of experience in a help desk or IT support role
- Proficiency with Windows operating systems and Microsoft 365 applications
- Familiarity with ticketing platforms such as ServiceNow, Jira, or Remedy
- Strong written and verbal communication skills for end-user troubleshooting
- Associate or bachelor's degree in information technology, computer science, or a related field
Help Desk Analyst Jobs in Louisiana: Frequently Asked Questions
How do you become a help desk analyst in Louisiana?
Most help desk analyst positions in Louisiana are accessible with a CompTIA A+ certification and an associate or bachelor's degree in information technology or a related field. Louisiana does not require a state-issued license for this role. Community colleges such as Delgado Community College and Baton Rouge Community College offer IT support and networking programs that align directly with employer expectations in the state.
Which companies hire help desk analysts in Louisiana?
Companies currently hiring help desk analysts in Louisiana include Courser, EDG, and Inflow NS, per current listings on Migrate Mate as of November 2026. Louisiana's large healthcare networks, state agencies, and energy sector companies are among the most consistent sources of help desk analyst openings in the state.
Which Louisiana cities have the most help desk analyst jobs?
Baton Rouge, New Orleans, and Slidell have the most help desk analyst openings in Louisiana. New Orleans and Baton Rouge drive the bulk of demand through large healthcare systems, state government offices, and university campuses, while Shreveport's mix of regional medical centers and energy-sector employers sustains a reliable pipeline of IT support roles.
Are there remote help desk analyst jobs in Louisiana?
Yes, and more than most fields, since help desk work is inherently screen and phone based. About 0% of help desk analyst openings tied to Louisiana are remote or hybrid as of November 2026, reflecting the role's adaptability to distributed environments. Tier-1 support, password resets, and software troubleshooting are the functions most commonly handled fully remotely.
How can I get hired as a help desk analyst in Louisiana with little or no experience?
The most realistic entry path is earning a CompTIA A+ certification and applying to IT support specialist or desktop technician roles at Louisiana's large healthcare systems and state agencies, which regularly onboard entry-level candidates. Ochsner Health and the Louisiana Office of Technology Services both bring in new technicians through structured IT support tracks. Adjacent roles such as customer service representative or call center agent at a tech-using employer can also serve as a bridge into a formal help desk position.
Where can I find and apply to help desk analyst jobs in Louisiana?
You can find and apply to help desk analyst jobs in Louisiana on Migrate Mate, which lists current openings from employers across the state. Search the listings for roles that match your experience level, location preference, and specialization, then apply directly to the ones that fit.
See All 12 Help Desk Analyst Jobs in Louisiana
Find roles in Louisiana that match your experience and apply in just a few clicks.
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