Hotel Manager Jobs
Hotel Manager jobs are open across independent boutique hotels, full-service resort properties, and branded chain locations at every level from assistant manager to general manager and regional director, with specializations in operations, food and beverage, and revenue management. Scan the live roles below and apply to whichever ones fit.
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Pay based on experience | Requires flexibility to work various shifts
In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our hotel guests are happy with their stay? As the Hotel Operations Manager, you will be responsible for the teams that provide continuous service to our guests by guiding team members in different areas of the Guest Service Chain. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
- Carry out management responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and hiring; training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; and resolving problems.
- Work closely with other Hotel and Casino department managers to maintain a high level of customer service and guest satisfaction.
- Create, develop, implement, and evaluate overall front desk, call center, and housekeeping operations, processes, and strategies to ensure maximum guest service.
- Responsible for monitoring and assisting with creating budgets and operating within the budget for each area.
- Oversee the day-to-day operations of the front desk, call center and housekeeping staff and ensure all hotel guests are greeted, registered, and accommodated in a timely and pleasant manner.
- Manage guest communications, inquiries, special needs, complaints, and concerns and take corrective action with the goal of producing a positive interaction and experience for all hotel guests.
- Maintain procedures for credit control, handling of financial transactions, security of monies, guest security, and emergency procedures.
- Responsible for the policies and procedures applicable to performance standards, functions, and responsibilities related to the call center, guest services and housekeeping staff.
- Execute programs that improve guest service, team building, team efficiency, and team member morale.
- Held accountable to the highest degree for the accuracy and thoroughness of department records and reports.
- Ensure hotel appearance is maintained to the highest of standards.
- Establish, update, and ensure full compliance with departmental Internal Controls, policies, procedures, regulations, and objectives.
- Perform other duties as assigned.
Job Qualifications
- A Bachelor’s degree in Hotel Management, Hospitality Management or related field and two (2) years of progressively responsible, related experience are required. If no Bachelor’s degree then an Associate’s degree in a related field and three (3) years of related experience is required.
- Two (2) years of supervisory experience is preferred.
- Knowledge of Call Center and Reservations Systems.
- Knowledge of hotel operations including but not limited to front office, and housekeeping.
- Office skills must include the ability to use standard office equipment and intermediate knowledge of Microsoft Office. Prior experience with a property management system and/or patron management system is preferred.
- The ability to maintain discretion in handling confidential information.
- Strong influencing and relationship-management skills. The ability to interact with stakeholders of all levels and understand the interests of multiple stakeholders and how those interests relate to Potawatomi Casino Hotel (PCH) and its goals.
- The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
- While performing the duties of this job, the team member must be able to move freely throughout the property and operate a personal computer. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
Pay based on experience | Requires flexibility to work various shifts
In this fast-paced, high energy environment where great guest service is essential, how do we ensure all of our hotel guests are happy with their stay? As the Hotel Operations Manager, you will be responsible for the teams that provide continuous service to our guests by guiding team members in different areas of the Guest Service Chain. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
- Carry out management responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and hiring; training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints; and resolving problems.
- Work closely with other Hotel and Casino department managers to maintain a high level of customer service and guest satisfaction.
- Create, develop, implement, and evaluate overall front desk, call center, and housekeeping operations, processes, and strategies to ensure maximum guest service.
- Responsible for monitoring and assisting with creating budgets and operating within the budget for each area.
- Oversee the day-to-day operations of the front desk, call center and housekeeping staff and ensure all hotel guests are greeted, registered, and accommodated in a timely and pleasant manner.
- Manage guest communications, inquiries, special needs, complaints, and concerns and take corrective action with the goal of producing a positive interaction and experience for all hotel guests.
- Maintain procedures for credit control, handling of financial transactions, security of monies, guest security, and emergency procedures.
- Responsible for the policies and procedures applicable to performance standards, functions, and responsibilities related to the call center, guest services and housekeeping staff.
- Execute programs that improve guest service, team building, team efficiency, and team member morale.
- Held accountable to the highest degree for the accuracy and thoroughness of department records and reports.
- Ensure hotel appearance is maintained to the highest of standards.
- Establish, update, and ensure full compliance with departmental Internal Controls, policies, procedures, regulations, and objectives.
- Perform other duties as assigned.
Job Qualifications
- A Bachelor’s degree in Hotel Management, Hospitality Management or related field and two (2) years of progressively responsible, related experience are required. If no Bachelor’s degree then an Associate’s degree in a related field and three (3) years of related experience is required.
- Two (2) years of supervisory experience is preferred.
- Knowledge of Call Center and Reservations Systems.
- Knowledge of hotel operations including but not limited to front office, and housekeeping.
- Office skills must include the ability to use standard office equipment and intermediate knowledge of Microsoft Office. Prior experience with a property management system and/or patron management system is preferred.
- The ability to maintain discretion in handling confidential information.
- Strong influencing and relationship-management skills. The ability to interact with stakeholders of all levels and understand the interests of multiple stakeholders and how those interests relate to Potawatomi Casino Hotel (PCH) and its goals.
- The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
- While performing the duties of this job, the team member must be able to move freely throughout the property and operate a personal computer. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
Hotel Manager Jobs by Experience Level
Top Cities Hiring Hotel Managers
Explore hotel manager openings in the cities hiring most right now.
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Find Hotel Manager JobsHotel Manager Job Market
Who's Hiring
- American Cruise Lines24
- Marriott International17
- Coury Hospitality16
- Encore Global12
- Hampton by Hilton12
Top Industries Hiring
- Hospitality & Tourism34
- Retail4
- Technology & Software4
- Banking & Financial Services2
- Media & Entertainment1
What Employers Look For
The qualifications that appear most often in hotel manager jobs.
- 3-5 years of progressive hotel operations or front office management experience
- Demonstrated ability to manage P&L, budgets, and labor cost controls
- Proficiency with property management systems such as Opera or Maestro
- Experience leading cross-functional teams including housekeeping, front desk, and food and beverage
- Strong knowledge of revenue management principles including ADR, RevPAR, and occupancy optimization
- Bachelor's degree in hospitality management, business administration, or a related field preferred
Tips for Your Hotel Manager Job Search
Tailor your resume to property type
Boutique hotels prioritize guest experience design and staff culture, while branded chains want ADR, RevPAR, and OTA channel management. Match your resume language to the property type you're targeting so hiring managers see relevant wins immediately.
Lead with operational metrics on your resume
Hiring managers for hotel manager roles scan for concrete results: occupancy improvements, cost-per-available-room reductions, or guest satisfaction score gains. Quantify at least three achievements from your most recent role to pass the first screen.
Apply early to roles that fit
Migrate Mate lists hotel manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by flag and management company
Many hotel jobs are posted under management company names, not the brand flag itself. Search for both the brand and its operator when targeting a specific chain, or you'll miss openings at properties you'd actually want to run.
Prepare a situational answer about a difficult guest incident
Almost every hotel manager panel interview includes a scenario question about a service failure or high-pressure guest complaint. Draft a specific story using the situation, your decision, the action your team took, and the measurable outcome before your first round.
Negotiate start date around peak season handoffs
Hotel properties are reluctant to onboard a new manager during their highest-occupancy period. If your offer arrives close to a peak season, proposing a start date just after it ends signals operational awareness and often gets a faster yes.
Hotel Manager Jobs: Frequently Asked Questions
Which companies are hiring the most hotel managers?
American Cruise Lines, Marriott International, and Coury Hospitality are hiring the most hotel managers right now, with openings concentrated in California, Texas, and Florida, based on current listings on Migrate Mate as of August 2026. Demand tends to cluster in high-tourism markets and metro areas with large convention or business travel segments.
How many hotel manager jobs are remote?
About 2% of hotel manager openings are fully remote or hybrid as of August 2026, since most roles require on-site leadership of property operations and guest-facing teams. The sub-areas most likely to allow remote or hybrid arrangements include revenue management, regional oversight roles, and corporate hotel group functions.
How do you become a hotel manager?
Most hotel managers start in front desk, food and beverage, or housekeeping supervisor roles and work up through assistant manager positions. Building experience across multiple departments gives you the operational breadth properties want. A degree in hospitality or business helps with branded chain roles, though independent properties often promote based on demonstrated results and leadership over credentials alone.
Can you get hired as a hotel manager without much experience?
Getting hired directly into a hotel manager title without experience is difficult, but entry through a manager-in-training or assistant manager program is realistic. Branded hotel groups run structured development tracks specifically designed to move high-performing candidates into full management within a defined period. Highlighting any supervisory experience, even outside hospitality, alongside genuine familiarity with property operations strengthens your case.
What does the hotel manager interview process look like?
Most hotel manager hiring processes run two to three rounds. An initial screen with HR or a talent lead is followed by a panel interview with the regional director, department heads, or ownership group. Candidates are typically asked behavioral questions about staff conflicts, service recovery situations, and budget management. Some properties include a property walkthrough or a brief presentation on how you would approach your first ninety days.
Where can I find and apply to hotel manager jobs?
You can find and apply to hotel manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and property type preference, then apply directly to each one that fits your background.
See All 749+ Hotel Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Hotel Manager Jobs