Insurance Account Representative Jobs in Massachusetts

Discover a Career That Empowers You — Join HUB International!

At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people.

Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team.

As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation.

Explore your future with HUB International. Let’s grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits — HUB is the place for you.

We currently have an opportunity for an Associate Account Manager to join our Commercial Lines Construction team.

Overview:

Responsible for servicing an assigned book of commercial business while mentoring under and assisting Account Managers and Producers with the workflow and servicing of multi-line accounts, in accordance with the practices, policies and procedures of the Company.

Responsibilities:

Associate Account Manager:

• Coordinate the handling and servicing of assigned accounts and provide support to assigned Account Managers and Producers.
• Work with one or more Assistant Account Managers to grow and develop delegation skills.
• Participate in additional trainings as directed by Manager.
• Create and/or maintain coverage proposals, Schedules of Insurance, and Statement of Values.
• Process certificate of insurance requests. Work with account team and lenders to make sure certificates are issued in accordance with financing agreements.
• Process premium financing quotations.
• Request and follow up with insurance carriers on policy changes/endorsements as directed by the Account Manager or Producer.
• Review policies and endorsements for accuracy and draft transmittal letters or e-mails as requested.
• Renew and maintain policies within agency management system, and update system with requested changes in coverage or exposure.
• Invoice premium transactions as directed.
• Obtain and provide loss reports from insurance carriers as requested.
• Handle correspondence and the clerical processing of accounts including applications, transactional file maintenance and agency management system input of each account.
• Other responsibilities as assigned by Manager.

Qualifications

• Related experience with commercial insurance.
• P&C Producer’s license.
• Experience with Microsoft Office products.
• Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

The expected salary range for this position is $21.48 an hour to $43.58 an hour and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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