IT Support Engineer Jobs in Oregon
IT Support Engineer jobs in Oregon are concentrated in Portland, Beaverton, and Eugene, where employers like Intel, Nike, and Oregon Health & Science University maintain large, active IT teams. Demand is strongest in endpoint support, cloud infrastructure, and enterprise helpdesk operations, with openings at every level from entry-level tier-one roles to senior systems engineers. Oregon's technology corridor along the Sunset Highway and the state's growing healthcare and semiconductor sectors keep this one of the more active markets in the Pacific Northwest. See the openings below and apply to the ones that match your experience.
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JELD-WEN is currently seeking a IT Site Support Specialist to join our growing team.
External Job Description
Purpose of the Role
The Plant IT Support Technician is a site-based technology role that bridges hands-on plant support and site technology leadership. This position is responsible for owning the daily health of plant IT/OT-enabled systems that support manufacturing operations, ensuring reliable operation of plant technology systems, coordinating escalations and vendors, and supporting small-to-medium technology and digital manufacturing initiatives.
Key Responsibilities
- Provide advanced on-site support for plant hardware (PCs, printers, scanners, tablets/iPads, phones) and related peripherals.
- Troubleshoot connectivity issues and perform first-line network triage; collect evidence and coordinate rapid escalation/resolution.
- Support manufacturing applications (e.g., Titan, L2L) including troubleshooting, new user setups/access, and shop-floor user enablement.
- Own ticket lifecycle from initiation to closure, including documentation, prioritization, and stakeholder communication.
- Coordinate vendor service and Corporate IT support activities; ensure safe execution and minimal disruption to operations.
- Execute small-to-medium site technology changes (testing, training support, cutover coordination, hypercare).
Required Qualifications
- Associate’s degree in information technology, Computer Science, MIS, Engineering Technology, or related field. Professional experience may be considered in lieu of formal education.
- 1–5 years of progressive IT/technology support experience required, including 1–2 years in a manufacturing/plant environment preferred.
- Demonstrated experience troubleshooting and supporting end-user computing, peripherals (printers/scanners), mobility devices, and shop-floor technology required.
- Experience with shop-floor and manufacturing applications, with capability to enable and train end users.
- Experience with ticketing systems, incident/problem management, and coordinating escalations with internal teams and vendors required.
- Experience supporting manufacturing applications (production/quality systems and shop-floor execution tools) preferred.
- Strong hands-on troubleshooting skills across end-user devices and peripherals in a manufacturing environment.
- Ability to perform first-line network triage and communicate effectively during escalations.
- Vendor coordination and cross-functional collaboration with Operations, Maintenance, Engineering, and Corporate IT.
- Experience supporting small-to-medium technology deployments, site cutovers, and end-user training/hypercare preferred.
- Working knowledge of basic networking and connectivity troubleshooting (LAN/Wi-Fi, switches, cabling, device connectivity) preferred.
- Exposure to OT/automation-connected systems and plant technology environments (without requiring PLC programming) preferred.
#LI-JB1
About JELD-WEN Holding, Inc.
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
JELD-WEN is currently seeking a IT Site Support Specialist to join our growing team.
External Job Description
Purpose of the Role
The Plant IT Support Technician is a site-based technology role that bridges hands-on plant support and site technology leadership. This position is responsible for owning the daily health of plant IT/OT-enabled systems that support manufacturing operations, ensuring reliable operation of plant technology systems, coordinating escalations and vendors, and supporting small-to-medium technology and digital manufacturing initiatives.
Key Responsibilities
- Provide advanced on-site support for plant hardware (PCs, printers, scanners, tablets/iPads, phones) and related peripherals.
- Troubleshoot connectivity issues and perform first-line network triage; collect evidence and coordinate rapid escalation/resolution.
- Support manufacturing applications (e.g., Titan, L2L) including troubleshooting, new user setups/access, and shop-floor user enablement.
- Own ticket lifecycle from initiation to closure, including documentation, prioritization, and stakeholder communication.
- Coordinate vendor service and Corporate IT support activities; ensure safe execution and minimal disruption to operations.
- Execute small-to-medium site technology changes (testing, training support, cutover coordination, hypercare).
Required Qualifications
- Associate’s degree in information technology, Computer Science, MIS, Engineering Technology, or related field. Professional experience may be considered in lieu of formal education.
- 1–5 years of progressive IT/technology support experience required, including 1–2 years in a manufacturing/plant environment preferred.
- Demonstrated experience troubleshooting and supporting end-user computing, peripherals (printers/scanners), mobility devices, and shop-floor technology required.
- Experience with shop-floor and manufacturing applications, with capability to enable and train end users.
- Experience with ticketing systems, incident/problem management, and coordinating escalations with internal teams and vendors required.
- Experience supporting manufacturing applications (production/quality systems and shop-floor execution tools) preferred.
- Strong hands-on troubleshooting skills across end-user devices and peripherals in a manufacturing environment.
- Ability to perform first-line network triage and communicate effectively during escalations.
- Vendor coordination and cross-functional collaboration with Operations, Maintenance, Engineering, and Corporate IT.
- Experience supporting small-to-medium technology deployments, site cutovers, and end-user training/hypercare preferred.
- Working knowledge of basic networking and connectivity troubleshooting (LAN/Wi-Fi, switches, cabling, device connectivity) preferred.
- Exposure to OT/automation-connected systems and plant technology environments (without requiring PLC programming) preferred.
#LI-JB1
About JELD-WEN Holding, Inc.
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
See All 15 IT Support Engineer Jobs in Oregon
Find roles in Oregon that match your experience and apply in just a few clicks.
Find IT Support Engineer JobsIT Support Engineer Jobs by City in Oregon
Where Oregon roles are concentrated, by current openings.
IT Support Engineer Job Market in Oregon
A snapshot from current Oregon openings, updated as new roles post.
Who's Hiring
What Oregon Employers Look For
The qualifications that appear most often in IT support engineer jobs across Oregon.
- CompTIA A+, Network+, or equivalent certification recognized by Oregon employers
- Experience supporting Windows and macOS environments in a professional setting
- Proficiency with ticketing systems such as ServiceNow or Jira Service Management
- Working knowledge of Active Directory, Microsoft 365, and enterprise networking fundamentals
- Ability to diagnose and resolve hardware, software, and connectivity issues independently
- Strong written and verbal communication skills for end-user support and documentation
IT Support Engineer Jobs in Oregon: Frequently Asked Questions
How do you become a it support engineer in Oregon?
Oregon does not require a state-issued license to work as an it support engineer. Most employers hire candidates who hold an associate or bachelor's degree in information technology, computer science, or a related field, alongside industry certifications such as CompTIA A+, Network+, or Microsoft certifications. Candidates who build hands-on experience through internships, home lab projects, or help-desk roles at Oregon community colleges or universities are consistently competitive in the local market.
How much do IT support engineers make in Oregon?
IT support engineers in Oregon earn a median of about $62,840 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $47,930 for the lowest 10% to over $94,310 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it support engineers in Oregon?
Companies currently hiring it support engineers in Oregon include DCI, JELD-WEN, and Metrosys, per current listings on Migrate Mate as of November 2026. Oregon's semiconductor manufacturers, major healthcare systems, and large retail and athletic-brand headquarters have historically maintained some of the most consistent IT support hiring in the state.
Which Oregon cities have the most it support engineer jobs?
The cities with the most it support engineer openings in Oregon are Portland, Tigard, and Tualatin. Portland and its western suburbs like Beaverton and Hillsboro drive the majority of openings because of the concentration of technology firms and corporate headquarters there, while Eugene's university medical center and state-government offices anchor demand in the Willamette Valley.
Are there remote it support engineer jobs in Oregon?
Yes, but they're less common than in purely desk-based tech roles, since much of the work involves hands-on device support and on-site troubleshooting. About 33% of it support engineer openings tied to Oregon are remote or hybrid as of November 2026, with remote options most often attached to tier-two or tier-three support, cloud administration, and vendor-management responsibilities rather than frontline helpdesk work.
How can I get hired as a it support engineer in Oregon with little or no experience?
The most realistic entry path is a tier-one helpdesk or desktop support associate role, which many large Oregon employers treat as a direct pipeline into higher-level engineering positions. Oregon Health & Science University, Intel, and Oregon state-agency IT departments regularly hire junior support technicians and offer structured on-the-job training. Community colleges such as Portland Community College and Lane Community College offer IT support certificates that employers in the region recognize. Earning a CompTIA A+ certification before applying gives candidates without a degree a concrete, employer-recognized credential that shortens the screening process.
Where can I find and apply to it support engineer jobs in Oregon?
You can find and apply to it support engineer jobs in Oregon on Migrate Mate, which lists current openings across the state. Search the listings, identify the roles that match your experience level and preferred location, and apply directly to the ones that fit.
See All 15 IT Support Engineer Jobs in Oregon
Find roles in Oregon that match your experience and apply in just a few clicks.
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