IT Support Technician Jobs in Oregon
IT Support Technician jobs in Oregon are concentrated in technology services, higher education, healthcare systems, and state and local government, with demand ranging from entry-level help desk roles to senior desktop and network support positions. Portland, Salem, and Eugene account for the bulk of openings, where employers like Intel, Providence Health and Services, and Oregon Health and Science University maintain large, ongoing IT support needs. Endpoint management, Microsoft 365 administration, and cybersecurity fundamentals are the specialties appearing most consistently across Oregon postings. Find a role that fits below and apply directly.
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JELD-WEN is currently seeking a IT Site Support Specialist to join our growing team.
External Job Description
Purpose of the Role
The Plant IT Support Technician is a site-based technology role that bridges hands-on plant support and site technology leadership. This position is responsible for owning the daily health of plant IT/OT-enabled systems that support manufacturing operations, ensuring reliable operation of plant technology systems, coordinating escalations and vendors, and supporting small-to-medium technology and digital manufacturing initiatives.
Key Responsibilities
- Provide advanced on-site support for plant hardware (PCs, printers, scanners, tablets/iPads, phones) and related peripherals.
- Troubleshoot connectivity issues and perform first-line network triage; collect evidence and coordinate rapid escalation/resolution.
- Support manufacturing applications (e.g., Titan, L2L) including troubleshooting, new user setups/access, and shop-floor user enablement.
- Own ticket lifecycle from initiation to closure, including documentation, prioritization, and stakeholder communication.
- Coordinate vendor service and Corporate IT support activities; ensure safe execution and minimal disruption to operations.
- Execute small-to-medium site technology changes (testing, training support, cutover coordination, hypercare).
Required Qualifications
- Associate’s degree in information technology, Computer Science, MIS, Engineering Technology, or related field. Professional experience may be considered in lieu of formal education.
- 1–5 years of progressive IT/technology support experience required, including 1–2 years in a manufacturing/plant environment preferred.
- Demonstrated experience troubleshooting and supporting end-user computing, peripherals (printers/scanners), mobility devices, and shop-floor technology required.
- Experience with shop-floor and manufacturing applications, with capability to enable and train end users.
- Experience with ticketing systems, incident/problem management, and coordinating escalations with internal teams and vendors required.
- Experience supporting manufacturing applications (production/quality systems and shop-floor execution tools) preferred.
- Strong hands-on troubleshooting skills across end-user devices and peripherals in a manufacturing environment.
- Ability to perform first-line network triage and communicate effectively during escalations.
- Vendor coordination and cross-functional collaboration with Operations, Maintenance, Engineering, and Corporate IT.
- Experience supporting small-to-medium technology deployments, site cutovers, and end-user training/hypercare preferred.
- Working knowledge of basic networking and connectivity troubleshooting (LAN/Wi-Fi, switches, cabling, device connectivity) preferred.
- Exposure to OT/automation-connected systems and plant technology environments (without requiring PLC programming) preferred.
#LI-JB1
About JELD-WEN Holding, Inc.
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
JELD-WEN is currently seeking a IT Site Support Specialist to join our growing team.
External Job Description
Purpose of the Role
The Plant IT Support Technician is a site-based technology role that bridges hands-on plant support and site technology leadership. This position is responsible for owning the daily health of plant IT/OT-enabled systems that support manufacturing operations, ensuring reliable operation of plant technology systems, coordinating escalations and vendors, and supporting small-to-medium technology and digital manufacturing initiatives.
Key Responsibilities
- Provide advanced on-site support for plant hardware (PCs, printers, scanners, tablets/iPads, phones) and related peripherals.
- Troubleshoot connectivity issues and perform first-line network triage; collect evidence and coordinate rapid escalation/resolution.
- Support manufacturing applications (e.g., Titan, L2L) including troubleshooting, new user setups/access, and shop-floor user enablement.
- Own ticket lifecycle from initiation to closure, including documentation, prioritization, and stakeholder communication.
- Coordinate vendor service and Corporate IT support activities; ensure safe execution and minimal disruption to operations.
- Execute small-to-medium site technology changes (testing, training support, cutover coordination, hypercare).
Required Qualifications
- Associate’s degree in information technology, Computer Science, MIS, Engineering Technology, or related field. Professional experience may be considered in lieu of formal education.
- 1–5 years of progressive IT/technology support experience required, including 1–2 years in a manufacturing/plant environment preferred.
- Demonstrated experience troubleshooting and supporting end-user computing, peripherals (printers/scanners), mobility devices, and shop-floor technology required.
- Experience with shop-floor and manufacturing applications, with capability to enable and train end users.
- Experience with ticketing systems, incident/problem management, and coordinating escalations with internal teams and vendors required.
- Experience supporting manufacturing applications (production/quality systems and shop-floor execution tools) preferred.
- Strong hands-on troubleshooting skills across end-user devices and peripherals in a manufacturing environment.
- Ability to perform first-line network triage and communicate effectively during escalations.
- Vendor coordination and cross-functional collaboration with Operations, Maintenance, Engineering, and Corporate IT.
- Experience supporting small-to-medium technology deployments, site cutovers, and end-user training/hypercare preferred.
- Working knowledge of basic networking and connectivity troubleshooting (LAN/Wi-Fi, switches, cabling, device connectivity) preferred.
- Exposure to OT/automation-connected systems and plant technology environments (without requiring PLC programming) preferred.
#LI-JB1
About JELD-WEN Holding, Inc.
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
See All 15 IT Support Technician Jobs in Oregon
Find roles in Oregon that match your experience and apply in just a few clicks.
Find IT Support Technician JobsIT Support Technician Jobs by City in Oregon
Where Oregon roles are concentrated, by current openings.
IT Support Technician Job Market in Oregon
A snapshot from current Oregon openings, updated as new roles post.
Who's Hiring
What Oregon Employers Look For
The qualifications that appear most often in IT support technician jobs across Oregon.
- CompTIA A+ or equivalent certification recognized by Oregon IT employers
- Experience troubleshooting Windows and macOS hardware and software issues
- Proficiency supporting Microsoft 365, Active Directory, and help desk ticketing systems
- Ability to provide in-person and remote support across multiple office locations
- Strong communication skills for assisting non-technical staff and end users
- Associate degree or higher in information technology, computer science, or a related field
IT Support Technician Jobs in Oregon: Frequently Asked Questions
How do you become a it support technician in Oregon?
Oregon has no state-issued license for IT support technicians, so the path runs through education and vendor-neutral certifications. Most Oregon employers expect at least a CompTIA A+ certification, which validates foundational hardware and software troubleshooting skills. Community colleges like Portland Community College and Lane Community College offer associate degrees and certificate programs in IT support. Pairing one of those credentials with hands-on lab experience or an internship puts candidates in a strong position for entry-level openings across the state.
Which companies hire it support technicians in Oregon?
Companies currently hiring it support technicians in Oregon include DCI, JELD-WEN, and Metrosys, per current listings on Migrate Mate as of November 2026. Oregon's concentration of large healthcare networks, semiconductor manufacturers, and state government agencies makes IT support one of the more consistently active hiring categories in the state.
Which Oregon cities have the most it support technician jobs?
Portland, Tigard, and Tualatin are the Oregon cities with the most IT support technician openings. Portland generates the largest share by far, driven by Intel's campus in Hillsboro, a dense cluster of healthcare systems, and the regional headquarters of several technology services firms, while Salem's concentration of state government agencies and Eugene's university and healthcare infrastructure account for the remaining volume.
Are there remote it support technician jobs in Oregon?
Yes, but they're less common than in purely analytical or software roles, since a significant portion of IT support work requires hands-on device setup, hardware repairs, and on-site troubleshooting. About 33% of it support technician openings tied to Oregon are remote or hybrid as of November 2026, reflecting selective flexibility rather than a broad shift. The remote-eligible portions of the role tend to be Tier 1 help desk ticket resolution, remote desktop support, and Microsoft 365 or software administration tasks.
How can I get hired as a it support technician in Oregon with little or no experience?
The most realistic entry path is a help desk or desktop support associate role, which most large Oregon employers treat as a training-ground position. Oregon Health and Science University, Providence Health and Services, and Intel all hire entry-level IT support staff and provide structured onboarding for candidates without extensive backgrounds. Completing a Portland Community College or Chemeketa Community College IT certificate and earning CompTIA A+ before applying signals readiness to hiring managers. Lateral moves from customer service, retail electronics, or AV support roles are also well-recognized entry points in Oregon.
Where can I find and apply to it support technician jobs in Oregon?
You can find and apply to IT support technician jobs in Oregon on Migrate Mate, which lists current Oregon openings across industries and experience levels. Search the listings for roles that match your credentials and location, then apply directly to the ones that fit.
See All 15 IT Support Technician Jobs in Oregon
Find roles in Oregon that match your experience and apply in just a few clicks.
Find IT Support Technician Jobs