Marketing Operations Manager Jobs in Ohio

I am looking for my right hand.

I own three growing businesses in Summit County, Ohio. AK Renovations is a residential remodeling company I have run for over 25 years. Hometown Builders Club is a home advisory and membership company I am launching now. And I am developing a commercial property in Cuyahoga Falls with a driving range, a contractor lease space , building new buildings, and a topsoil operation.

All three are growing at once, and I have more going on than at any point in my career. I need one organized, creative, personable person who sits next to me, takes my ideas, and turns them into finished work. Not a traditional admin role. Not a tech role. A true right hand.

THE PERSON I AM LOOKING FOR

• Creative and marketing-minded. You like writing, design, social media, and telling a story. You have ideas of your own and you want to see them out in the world.
• Organized to the core. You keep three businesses straight without dropping balls, and you notice details other people miss.
• A people person. Homeowners, realtors, contractors, vendors. You make every one of them feel heard and taken care of.
• A self-starter. I will give you the vision and the trust. You figure out the how. I cannot babysit, and you would not want me to.
• Curious about AI and technology. You do not need to be an engineer. You need to be excited about using AI tools to get more done, and quick to learn new ones.
• Warm, honest, and reliable. You do what you say you will do.

WHAT YOU WILL DO

Marketing and Creative (40%)

• Run social media for AK Renovations and Hometown Builders Club: content, photos, project stories, posting schedule
• Write and send email newsletters, client communications, and marketing campaigns
• Keep our websites and Google Business Profiles current and gathering reviews
• Build simple branded materials: flyers, proposals, presentations, one-pagers
• Help launch Hometown Builders Club locally and build our realtor and trade partner relationships
• Use AI tools to produce more, faster, without losing our voice

Client Experience (30%)

• Be the first warm, professional voice a new client hears
• Schedule consultations, site visits, and follow-ups
• Manage the Home Clarity Report process from inquiry to delivery
• Keep our CRM accurate so no lead or client falls through the cracks
• Follow up after projects for feedback, testimonials, and referrals

Operations and Owner Support (30%)

• Manage my calendar, inbox priorities, and daily to-do list across all three businesses
• Keep us compliant and on time: licensing, insurance, permits, filings, and renewals
• Coordinate with vendors, trade partners, bookkeeper, and tenants
• Build and document simple systems and checklists as we grow
• Take projects off my plate and see them through to done

WHAT YOU BRING

• 2+ years in executive support, marketing, office management, customer experience, or running a small business
• Strong writing. You can sound professional, warm, and human in the same paragraph.
• Comfort with social media, Canva or similar design tools, email platforms, and CRMs
• Hands-on with AI tools like ChatGPT or Claude, and eager to go deeper
• Experience in home services, construction, or real estate is a plus, not a requirement

WHY THIS JOB

• You work directly with the owner. No layers, no politics, fast decisions.
• Real creative freedom. If you have a better idea, we try it.
• Variety. Three businesses means no two days look the same.
• Profit sharing as we hit milestones. When the businesses win, you win.
• Growth. This role grows into whatever you prove you can handle.
• Family first. I have four grade-school kids, and I know you might have a family waiting at home too. We will build a schedule that works for them, always.
• Fun. We want to enjoy building this together.

WHAT SUCCESS LOOKS LIKE

First 30 days: You know all three businesses, our tools, and our clients. You are running my calendar and handling first contact with new leads.

First 90 days: You own our social media and email. You have launched your first marketing campaign and implemented your first process improvement.

First 6 months: You are my trusted right hand. You see problems before I do and fix them. Clients, realtors, and trade partners know you by name.

HOW TO APPLY

Apply here with your resume and answer the screening questions honestly. Short and real beats long and polished.

To be sure you are a detail-oriented candidate, tell me in your application something interesting you learned about my family while reading this posting.

AK Renovations and Hometown Builders Club are equal opportunity employers.

Pay: $75,000.00 - $90,000.00 per year

Application Question(s):

• Tell me about something you created, launched, or organized that you are proud of. What was it and what happened?
• Pick one of our businesses and give me one marketing idea you would try in your first 30 days. Keep it short.
• How do you currently use AI tools in your work or life? Be honest, there is no wrong answer.
• What is something interesting you learned about my family in this posting?

Work Location: Hybrid remote in Cuyahoga Falls, OH 44221