Client Success Manager Jobs in Ohio
Client Success Manager jobs in Ohio are open across Cincinnati, Cleveland, and Columbus and other Ohio metros, with employers like Circana, 84.51˚, and Forge Biologics hiring at every experience level. Find a role that fits below and apply directly.
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Job Description
Ready to take your career global?
At Global Payments, you power the technology that moves commerce forward. Every day, businesses and communities rely on seamless, secure ways to pay and get paid. Your work helps make that happen.
As part of our client-facing team, you’ll step into a fast-moving environment where relationships matter and outcomes drive success. You’ll work alongside passionate people, leaders and teams who bring energy, insight and a shared commitment to delivering for our clients.
In this role, you’ll own the client service experience end to end. You’ll build trusted relationships, resolve complex challenges and create opportunities to strengthen partnerships. Your impact will drive client satisfaction, retention and growth, while helping shape how Global Payments deliver the future of commerce.
What you’ll own
- Build and grow trusted client relationships that increase satisfaction, loyalty and long-term retention
- Own the end-to-end service experience for your clients, resolving challenges quickly and strengthening confidence in Global Payments
- Drive consistent, high-quality service delivery that meets client expectations and business outcomes
- Lead issue resolution and escalation management, turning problems into opportunities to build trust and improve processes
- Shape collaboration across internal teams to deliver seamless, client-focused solutions that enhance performance
- Influence service improvements by identifying trends, sharing insights and driving continuous enhancements
- Ensure operational readiness and accuracy, enabling clients to transact with confidence and efficiency
- Create opportunities to expand relationships by identifying client needs and aligning solutions that deliver value
What you’ll bring
- Proven experience managing client relationships, ideally within payments, banking or financial services
- Strong problem-solving skills with the ability to analyze issues and deliver clear, effective solutions
- Confidence building relationships across teams and influencing outcomes
- Strong organizational and time management skills, with the ability to prioritize and deliver results
- Clear and effective communication skills, both written and verbal
- A client-first mindset with a passion for delivering exceptional experiences
- Curiosity and drive to continuously learn and improve in a fast-evolving industry
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
LI-KS1
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
See All 6 Client Success Manager Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Client Success Manager JobsClient Success Manager Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Client Success Manager Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- Circana2

- 84.51˚1

- Forge Biologics1

- Osborn Engineering1

- Worldpay1

Top Industries Hiring
- Consulting & Professional Services2
- Marketing & Advertising2
- Technology & Software1
What Ohio Employers Look For
The qualifications that appear most often in client success manager jobs across Ohio.
- Two or more years of experience in customer success, account management, or a client-facing SaaS role
- Demonstrated ability to manage a portfolio of accounts and drive measurable retention or expansion outcomes
- Proficiency with customer success platforms such as Gainsight, ChurnZero, or Totango
- Strong written and verbal communication skills with experience leading executive-level business reviews
- Bachelor's degree in business, communications, or a related field, or equivalent professional experience
- Familiarity with CRM tools, particularly Salesforce, for logging activity and tracking account health
Client Success Manager Jobs in Ohio: Frequently Asked Questions
How many client success manager jobs are there in Ohio?
There are 6+ client success manager openings in Ohio on Migrate Mate as of June 2026, with the most roles in Cincinnati, Cleveland, and Columbus. New positions post regularly as employers across Ohio hire.
Which Ohio cities have the most client success manager jobs?
Cincinnati, Cleveland, and Columbus have the most client success manager openings in Ohio right now, with additional roles spread across smaller metros statewide.
Which companies hire client success managers in Ohio?
Employers hiring client success managers in Ohio include Circana, 84.51˚, and Forge Biologics, based on current listings on Migrate Mate as of June 2026.
Are there remote client success manager jobs in Ohio?
Yes. About 33% of client success manager openings tied to Ohio are remote or hybrid as of June 2026. The rest are on-site roles based in Ohio metros.
How do I apply for client success manager jobs in Ohio?
You can apply to client success manager jobs in Ohio directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Ohio location, then apply to each one that fits.
See All 6 Client Success Manager Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Client Success Manager Jobs