Client Success Manager Jobs in Ohio
Client Success Manager jobs in Ohio are in steady demand, concentrated in SaaS, financial services, healthcare technology, and enterprise software sectors, with openings at every level from entry-level account coordinator to senior client success director. Columbus, Cleveland, and Cincinnati are the primary hiring centers, home to established employers like Nationwide, Huntington Bancshares, and NCR Voyix that maintain consistent client success teams. The most sought-after specialties in Ohio right now are B2B SaaS onboarding, healthcare IT account management, and financial services client retention. Find a role that fits below and apply directly.
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Showing 5 of 6+ Client Success Manager jobs
Location: Cincinnati
Hybrid Schedule: 2 days in office / 3 days at home weekly
Job Summary
The Client Success Summer Intern will support the Client Success team in managing client accounts, executing advertising campaigns, and delivering exceptional client service. This role offers the opportunity to collaborate cross-functionally with Client Success, Sales, and Operations while taking ownership of individual projects and contributing to team initiatives.
What You'll Do
- Collaborate with members from Client Success and other functions across the organization to support your assigned accounts.
- Work with Client Operations to update/enhance our collection of training and reference resources used during the onboarding of new hires.
- This individual will also be asked to collaborate on special projects with other functional leads across Revenue Operations, as assigned.
What We Need
- Must be a current student enrolled in a college or university, ideally entering their senior year
- Highly motivated, self-starter with strong written and verbal communication skills
Desired Qualifications
- Preference given to those pursuing a degree in Project Management, Advertising, Communications, Operations Management, or Marketing
What You'll Need to Succeed
- Strong communication and organizational skills to manage project tasks and keep stakeholders informed.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- A proactive mindset with problem-solving skills to identify and mitigate project risks or delays
Base Salary Band: $20.00 - $23.00
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint's total compensation package for employees. For additional details on our total benefits package, please review the section "About PatientPoint" at the end of this job description.
About PatientPoint:PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery ofbehavior-changing content at critical moments of care. As the nation's largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and healthbrands with relevant information that is proven to drivehealthier decisions and better outcomes. Learn more atpatientpoint.com.
Latest News & Innovations:
- Why is PatientPoint a Best Place to Work! Read More
- Teammate Honored as "Top Woman in Tech". Read More
- Recognized on Vault's Top Internship List. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
Location: Cincinnati
Hybrid Schedule: 2 days in office / 3 days at home weekly
Job Summary
The Client Success Summer Intern will support the Client Success team in managing client accounts, executing advertising campaigns, and delivering exceptional client service. This role offers the opportunity to collaborate cross-functionally with Client Success, Sales, and Operations while taking ownership of individual projects and contributing to team initiatives.
What You'll Do
- Collaborate with members from Client Success and other functions across the organization to support your assigned accounts.
- Work with Client Operations to update/enhance our collection of training and reference resources used during the onboarding of new hires.
- This individual will also be asked to collaborate on special projects with other functional leads across Revenue Operations, as assigned.
What We Need
- Must be a current student enrolled in a college or university, ideally entering their senior year
- Highly motivated, self-starter with strong written and verbal communication skills
Desired Qualifications
- Preference given to those pursuing a degree in Project Management, Advertising, Communications, Operations Management, or Marketing
What You'll Need to Succeed
- Strong communication and organizational skills to manage project tasks and keep stakeholders informed.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- A proactive mindset with problem-solving skills to identify and mitigate project risks or delays
Base Salary Band: $20.00 - $23.00
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint's total compensation package for employees. For additional details on our total benefits package, please review the section "About PatientPoint" at the end of this job description.
About PatientPoint:PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery ofbehavior-changing content at critical moments of care. As the nation's largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and healthbrands with relevant information that is proven to drivehealthier decisions and better outcomes. Learn more atpatientpoint.com.
Latest News & Innovations:
- Why is PatientPoint a Best Place to Work! Read More
- Teammate Honored as "Top Woman in Tech". Read More
- Recognized on Vault's Top Internship List. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
See All 6 Client Success Manager Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Client Success Manager JobsClient Success Manager Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Client Success Manager Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
What Ohio Employers Look For
The qualifications that appear most often in client success manager jobs across Ohio.
- Bachelor's degree in business, communications, or a related field required
- Two or more years of client-facing account management or customer success experience
- Demonstrated experience with CRM platforms such as Salesforce or HubSpot
- Strong written and verbal communication skills for executive-level client interaction
- Ability to manage multiple client accounts and meet renewal or upsell targets
- Familiarity with SaaS product onboarding and customer lifecycle management processes
Client Success Manager Jobs in Ohio: Frequently Asked Questions
How do you become a client success manager in Ohio?
Client success manager roles in Ohio require no state-issued license or exam, so the path centers on education and experience. Most Ohio employers expect a bachelor's degree in business, communications, marketing, or a related field. From there, candidates typically move through customer support, inside sales, or account coordinator roles before stepping into a client success manager position. Earning a Certified Customer Success Manager credential can strengthen your application with mid-market and enterprise employers in Columbus or Cleveland.
Which companies hire client success managers in Ohio?
Employers hiring client success managers in Ohio right now include 937 Payroll, PatientPoint, and Quantum Health, based on current listings on Migrate Mate as of November 2026. Ohio's concentration of insurance, fintech, and healthcare IT headquarters means client success roles here skew toward complex, long-cycle B2B accounts rather than high-volume consumer-facing work.
Which Ohio cities have the most client success manager jobs?
Cincinnati, Ohio, and Dayton have the most client success manager openings in Ohio. Columbus leads because of its dense cluster of SaaS companies, insurance carriers, and financial services headquarters, while Cleveland and Cincinnati generate consistent demand through their healthcare IT, manufacturing software, and regional banking sectors that all require dedicated account management teams.
Are there remote client success manager jobs in Ohio?
Yes, and more than most fields. About 100% of client success manager openings tied to Ohio are remote or hybrid as of November 2026, reflecting how naturally the role adapts to digital communication tools. The most fully remote openings tend to be in SaaS and cloud-based software companies, where client interaction happens almost entirely through video calls, email, and product dashboards rather than on-site visits.
How can I get hired as a client success manager in Ohio with little or no experience?
The most realistic entry path is moving from a customer support or inside sales role into a junior client success or client onboarding specialist position. Large Ohio employers in Columbus and Cincinnati, particularly in insurance technology and healthcare software, regularly hire associate client success coordinators from their own support queues. Building experience with a CRM platform and earning a Certified Customer Success Manager certificate signals readiness to hiring managers even without a traditional client success title on your resume.
Where can I find and apply to client success manager jobs in Ohio?
You can find and apply to client success manager jobs in Ohio on Migrate Mate, which lists current Ohio openings across Columbus, Cleveland, Cincinnati, and the rest of the state. Find roles that fit your experience level and specialty, then apply directly to the employer through the listing.
See All 6 Client Success Manager Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Client Success Manager Jobs