Operations Director Jobs in Dallas, TX

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

Manages operations staff and provides strategic, operational leadership and oversight for all clinical, educational, and research operations tasks and responsibilities such as, scheduling and timekeeping, facilities management, procurement and supply chain, faculty recruitment, adherence to policy, operational analysis and reporting, and budget preparation and execution. Expected to provide insight to leadership based on the interpretation of operations. Serves as department/center liaison to internal leadership and external groups. Must meet the established criteria based on budget, staff and faculty size for use. The candidate for this role in the department of Anesthesiology will be responsible for complex, multi-site clinical operations, including provider scheduling, workforce planning, staffing models, ambulatory operations, and clinical contracts, while partnering with physician and divisional leaders to optimize operating room throughput, improve productivity, and ensure operational compliance. Utilizes data-driven approaches to support strategic growth, enhance operational performance, and deliver high-performing, patient-centered clinical services across the department's expanding clinical enterprise.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

Education

Bachelor's Degree in business administration, healthcare administration, science or a related field

Experience

4 years of experience with logistics and operations, including at least

2 years in a managerial role

Preferred

Education

Master's Degree with commensurate work experience

JOB DUTIES

As part of the leadership team, makes decisions based on operations analysis.

Oversight of daily operations of the department by coordinating effectively with all department groups, offices, divisions, and other parts of the institution.

Actively oversees activities that are related or have an impact on department, assuring compliance and standardization.

• Oversight of Faculty recruitment
• Oversees/reviews procurement, business affairs, and supply chain processes and transactions.
• Assists with facilities management.
• Prepares and administers budgets for operational programs in collaboration with Department Administrator
• Staff Performance Management process

Oversight of the creation of the department's operational processes, procedure, policies, forms, and workflows, including but not limited to: performance Improvements initiatives, orienting and training staff on specific processes and service standards, and ensuring staff has the tools and resources necessary to perform assigned tasks.

Assists with the development of strategic operational action plans both internally and institutionally.

Oversight of the management of operational and quality issues and trends, analyzes subsequent data, facilitates stakeholder meeting to propose solutions to management for performance/process/quality improvement, presents statistics and reports to department leadership for performance improvement opportunities.

Oversight over the departmental continuous process improvement projects, reporting databases, and quality metrics.

Provides strategic consultation and guidance to leadership on related operational issues, evaluates business proposals, and creates recommendations for optimizing operational impact on department initiatives.

Oversight of the preparation of contractual agreements and associated budgets; ensures the timely submission of proposals or agreements, which meet institutional or departmental mandates.

Provides a high level of service commitment to process improvement and product quality for internal and external customers. Completes complex projects as requested.

Must have an executive presence and may represent the Department Administrator for operational matters and liaison for business activities.

Consistently attends meetings and has an institutional minded view when representing the department on financial/operational issues.

Sets a tone of service excellence and is collaborative in nature focusing on data based decision-making.

Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.