Operations Director Jobs in San Antonio, TX
Operations Director jobs in San Antonio are concentrated in the South Texas Medical Center corridor, downtown's central business district, and the Port San Antonio aerospace and manufacturing hub, with strong demand from employers in healthcare, defense contracting, logistics, and professional services. Companies actively hiring include Aramark, Concentra, and PurposeMed. Find a role that fits below and apply directly.
Find Operations Director JobsOverview
Open roles336+
Top employerAramark
Work type60% On-site
Top credentialBachelor's degree
Companies hiring15
Showing 5 of 336+ Operations Director jobs
Center Operations Director - Toyota
We won't show you this job again
Added 5d ago
Concentra
Center Operations Director - Toyota
San Antonio, Texas
Added 5d ago
Group Director - Legal Operations
We won't show you this job again
Added 1w ago
Thomas J. Henry Law, PLLC
Group Director - Legal Operations
San Antonio, Texas
Added 1w ago
Director or Senior Director of Development, Operations and Advancement Services
We won't show you this job again
Added 1w ago
The University of Texas at San Antonio
Director or Senior Director of Development, Operations and Advancement Services
San Antonio, Texas
Added 1w ago
Director, Pharmacy Operations
We won't show you this job again
Added 2w ago
University of Texas Health Science Center at San Antonio
Director, Pharmacy Operations
San Antonio, Texas
Added 2w ago
Director of Pharmacy Operations
We won't show you this job again
Added 3w ago
PurposeMed
Director of Pharmacy Operations
San Antonio, Texas
Added 3w ago
Added 5d ago
Center Operations Director - Toyota
Concentra·San Antonio, Texas
Job functions:
Bachelor's degree
10,000+ employees
Job Description
Overview:
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
Responsibilities:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications:
Job-Related Experience
Job-Related Skills/Competencies
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Client: Toyota
Schedule: Monday - Friday 8AM - 4:30PM!
(Schedule could vary based upon business needs)
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
- Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards
- Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure
- Work with clinicians to support staff competency regarding all patient care needs
- Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
- Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net
- Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership
- Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
- Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care
- Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
- Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations
- Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
- Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
- Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
- Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
- Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
- Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan
- Maintain accountability for implementing and consistently maintaining center initiatives and workflows
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- Bachelor's degree preferred
- Some college courses from an accredited college or university or equivalent education and experience
- In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Job-Related Experience
- Customarily has at least three or more years of work leadership or operations management experience
- Prior healthcare experience and/or customer service-related experience preferred
Job-Related Skills/Competencies
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Strong service mentality and a focus on achieving all aspects of defined service standards
- Excellent telephone and personal etiquette
- Warm, positive, energetic, and professional demeanor
- Effective oral and written communication skills
- Tactful and diplomatic communication style
- Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
- Performance assessment skills
- Continued focus on self-development
- Proficient in computer applications such as Word and Excel
- Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
- Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
- Ability to resolve colleague, client, and patient issues in an effective and timely manner
- 401(k) Retirement Plan with Employer Match
- Medical, Vision, Prescription, Telehealth, & Dental Plans
- Life & Disability Insurance
- Paid Time Off & Extended Illness Days Offered
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Concentra
Center Operations Director - Toyota
San Antonio, Texas
Added 5d ago10,000+ employees
Job functions:
Bachelor's degree
Job Description
Overview:
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
Responsibilities:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications:
Job-Related Experience
Job-Related Skills/Competencies
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
Client: Toyota
Schedule: Monday - Friday 8AM - 4:30PM!
(Schedule could vary based upon business needs)
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
- Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards
- Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure
- Work with clinicians to support staff competency regarding all patient care needs
- Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
- Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net
- Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership
- Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
- Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care
- Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
- Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations
- Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
- Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
- Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
- Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
- Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
- Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan
- Maintain accountability for implementing and consistently maintaining center initiatives and workflows
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- Bachelor's degree preferred
- Some college courses from an accredited college or university or equivalent education and experience
- In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Job-Related Experience
- Customarily has at least three or more years of work leadership or operations management experience
- Prior healthcare experience and/or customer service-related experience preferred
Job-Related Skills/Competencies
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Strong service mentality and a focus on achieving all aspects of defined service standards
- Excellent telephone and personal etiquette
- Warm, positive, energetic, and professional demeanor
- Effective oral and written communication skills
- Tactful and diplomatic communication style
- Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
- Performance assessment skills
- Continued focus on self-development
- Proficient in computer applications such as Word and Excel
- Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
- Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
- Ability to resolve colleague, client, and patient issues in an effective and timely manner
- 401(k) Retirement Plan with Employer Match
- Medical, Vision, Prescription, Telehealth, & Dental Plans
- Life & Disability Insurance
- Paid Time Off & Extended Illness Days Offered
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
See All 336+ Operations Director Jobs in San Antonio
Find roles in San Antonio that match your experience and apply in just a few clicks.
Find Operations Director JobsOperations Director Job Market in San Antonio
Who's Hiring
- Aramark22
- Concentra22
- PurposeMed22
- ATHRA SYSTEMS22
- The SSA22
Operations Director Jobs in San Antonio: Frequently Asked Questions
How do I get a operations director job in San Antonio?
The strongest path into an operations director role in San Antonio is building experience in the city's dominant sectors: healthcare systems clustered around the South Texas Medical Center, defense and aerospace contractors at Port San Antonio, and logistics and distribution companies along the I-35 and I-10 corridors. Candidates who can demonstrate P&L ownership, process improvement results, and experience managing cross-functional teams stand out most with San Antonio employers.
Which companies hire operations directors in San Antonio?
Companies currently hiring operations directors in San Antonio include Aramark, Concentra, and PurposeMed, per current listings on Migrate Mate as of August 2026. San Antonio's employer base skews toward large healthcare networks, federal contractors, and regional distribution and manufacturing operations, all of which maintain dedicated operations leadership roles.
Are there remote operations director jobs in San Antonio?
Yes, though operations director roles are often on-site given the hands-on nature of the work. About 40% of operations director openings tied to San Antonio are remote or hybrid as of August 2026, concentrated primarily in corporate and shared-services functions rather than plant or facility management roles. Technology-enabled business operations and back-office leadership are the most remote-friendly segments locally.
How can I get a operations director job in San Antonio with little or no experience?
The most realistic entry path in San Antonio is moving up from an operations manager or senior coordinator role within healthcare, logistics, or government contracting, which are sectors that promote from within. Large hospital systems around the South Texas Medical Center and federal contractors at Port San Antonio regularly hire operations supervisors and team leads as feeders into director-level roles. Earning a PMP certification or an MBA from UTSA can accelerate that progression with local employers.
Related Jobs in Texas
See All 336+ Operations Director Jobs in San Antonio
Find roles in San Antonio that match your experience and apply in just a few clicks.
Find Operations Director Jobs