Requisition ID: 109968

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.

Primary Role

Pennsylvania American Water has a new opportunity for a full-time, Associate, Operations Project Manager to join our team in Butler, PA. This is a great role if you're looking to get more exposure to the business and build your leadership skills. You will be responsible for daily testing at the wastewater facility, as well as new service investigations, partnering with developers and customers, involvement with mainline extension projects, and working with planning committees for municipalities. Our ideal candidate will be a strong partner to internal and external business, as well as have exceptional communication skills.

The Associate, Operations Project Manager is an entry level position that assists operations and functional areas in projects that support investment, growth and continuous improvement.

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Key Accountabilities

• Support strong customer relationships; maintain consistent communication, manage customer needs and expectations by meeting project timelines
• Fosters strong working relationships with engineering firms, vendors, and contractors
• Assist in the implementation of new customers and developments into the distribution system and expand the customer base.
• Assist in preparation of correspondence, information for distribution and/or presentation to other agencies, municipal departments, general public, special interest groups, property owners, consultants.
• Work with assigned business areas to identify opportunities, prioritize, select/assign and execute projects to successful completion by working with management and project teams.
• Assist business leaders in identifying continuous improvement opportunities and execute projects to successful outcome.
• Support activities at all stages of new acquisitions, including relationship building, research, review of proposals, polling, due diligence, public communication, asset control development, customer integration and other related activities which may include after-hours work.
• Assist in planning and permitting water distribution infrastructure.
• Use critical thinking methods to demonstrate opportunity and execute for continuous improvement.
• Perform data analysis, gather data through SAP/BI and develop process controls through analytics and statistical methods.
• Ensure that appropriate Safety Management systems are established and implemented for all projects.
• Follow up with customers (engineering firm/plumber/contractor etc.) from BPEM, email, phone call.
• Perform daily Koppel testing
• Operate the filter press at Koppel weekly or as needed
• Perform light maintenance on equipment at Koppel
• Share on-call duties for Butler wastewater only

Knowledge/Skills

• Demonstrated knowledge of engineering design theory and practice, water resources, project management, construction and contract management, water and wastewater facilities and utility operations
• Familiarity with regulatory requirements (commercial and environmental), industry standards, and trends impacting the water industry
• Enterprise systems knowledge, SAP preferred, Statistical package experience (Minitab, SAS, SPSS or similar)
• Sound business acumen and judgment
• Effective quantitative and analytical skills; attention to detail
• Effective verbal and written communications skills (e.g., report writing, listening, plan reading and creating, and presentation)
• Strong interpersonal skills (e.g., tact/diplomacy, persuasion, team building, cooperation, leadership, ability to motivate others)

Experience/Education

• Bachelor’s degree in Project Management, Construction Management, or related field; Combination of education and/or experience in related field in lieu of a Bachelor’s degree will be considered
• With a bachelor’s degree, 0 - 2 years’ experience in project management focused on Engineering projects, Planning, Construction, Project delivery
• Without a bachelor’s degree, a minimum of 5 years’ experience in project management focused on Engineering projects, planning, construction, project delivery
• Water and/or wastewater experience is a plus

Certifications & Licenses

• Valid driver’s license

Work Schedule

• Full-time, On-site
• Monday-Friday, 7am-3:30pm
• On-call responsibility

Travel Requirements

• 30% but could be more or less depending on the project demands which will vary
• Local travel within service territory

Work Environment

• Combination of office and field work

Competencies

Champions safety
Collaborates
Cultivates innovation
Drives Results
Customer obsessed
Nimble learning

Join American Water... We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.