Patient Care Coordinator Jobs
Patient Care Coordinator jobs are open across hospitals, outpatient clinics, home health agencies, and specialty practices, from entry-level to senior and lead roles, with specializations in oncology coordination, behavioral health, and chronic disease management. Find a role that fits below and apply directly.
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Description
Provide administrative support to full time Faculty Specialists and back up support to a revolving rotation of various neurosurgeon’s offices in the Department of Neurosurgery. Organize and coordinate physician’s daily activities. Maintain physician’s calendar for surgeries and clinical appointments. Compose general and routine correspondence. Organize and maintain a computer calendar system, including patient scheduling; prepare a database for patient paperless charting. Triage incoming calls. Answering multi-line telephone system and providing triage to callers. Maintain administrative and confidential files. Screen urgent medical calls and delegate appropriately. Obtain financial authorization from insurance carriers. Prepare various disability forms for physician’s signature. Maintain patient and referring physician database. Assume responsibility for initiation and completion of patient care services including referring and scheduling patients and families for consultations, appointments and discussions. Obtain test and lab results for patients. Convey results to medical staff for surgical clearance and approval. Participate and interface in a multidisciplinary program in the diagnosis and treatment of neurosurgical disorders including scheduling and coordinating consultations and testing. Compose, edit and type routine correspondence from general oral and written instructions from Neurosurgeon. Maintain curriculum vitae. Maintain reprint file of journal publications, book chapters, monographs and copies of manuscripts submitted but not yet published. Collect CME-accredited meeting documentation for year-end CMA statement of CME credits. Manage academic calendaring, travel, reimbursements. Facilitate maintenance and/or purchasing of equipment and supplies. Participate in patient care services including: screening patients, scheduling appointments, ancillary tests, coordinating patient referrals, and facilitating patient requests, processing medical records requests, disability forms, producing various letters at patient and doctor’s requests. Photocopy, mail and distribute physician’s clinical dictation. Assist in preparation and function of clinical service and billing and collection of co-payments. Assist with other projects and administrative tasks as needed. Provide assistance to billing agency for collections on outstanding patient balances.
Hourly range: $26.42-$37.49
Qualifications
Required:
Minimum 3 years experience working in patient care medical office setting.
Ability to accurately screen and triage acute patients. Ability to effectively elicit pertinent clinical information such as presenting complaints from patients and referring professional and make appropriate assignments based on established guidelines.
Ability to accept direction from administration and act promptly. Ability to establish and maintain cooperative working relationships with patients, peers, physicians and administrators.
Skill in listening perceptively, conveying awareness and responding to patients and visitors with health concerns using tact and discretion. Ability to interact diplomatically and sympathetically with patients, their families, and general public in a high volume, public setting.
Skill in performing with frequent interruptions and/or distractions including the ability to accept equivocal circumstances and responds to changing priorities and deadlines. Ability to maintain composure in the face of resistance, indifference and hostility.
Ability to maintain confidentiality and to work with sensitive and confidential information using discretion and judgment. Working knowledge of UC patient registration system, appointment scheduling system and order entry system. Understand and respect cultural and religious differences.
High degree of adaptability. Comfortable with changing workflows. Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload. Demonstrated basic knowledge of physician office policies and procedures. Ability to establish and maintain cooperative and collaborative working relationships with medical, nursing and administrative personnel.
Ability to accept ambiguous circumstances and act where answers to a problem are not readily apparent. Skill in working independently and following through on assignments with minimal direction.
Working knowledge of patient-related policies and procedures, as well as a thorough understanding of the University system. Familiarity with physician office billing procedures. Knowledge of University’s Electronic Medical Record System preferred.
Verbal and composition skills to convey detailed medical information. Working knowledge of PC including the following software: Microsoft Word, Microsoft Outlook, Microsoft Excel, Windows.
Skill speaking on a one-to-one basis with persons of various social, economic, and cultural backgrounds to obtain information and explain procedures. Ability to perform with frequent interruptions. Ability to prioritize workload when faced with changing deadlines. Ability to make independent decisions.
Requires flexibility and conscientiousness. The incumbent should be able to handle variable supervisors and be receptive to an unpredictable work schedule. They should have the ability to triage incoming calls with efficiency. The incumbent must have the flexibility to be able to handle variable Neurosurgeons calendars. Responsibility of checking in nightly for next day’s assignment.
Ability to constantly use multi-line telephone and computer.
Working knowledge of outpatient practice operations. Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses and other members of the health care community. Current knowledge of neurosurgical diagnosis, treatments, and terminology. Knowledge of University forms and procedures.
Description
Provide administrative support to full time Faculty Specialists and back up support to a revolving rotation of various neurosurgeon’s offices in the Department of Neurosurgery. Organize and coordinate physician’s daily activities. Maintain physician’s calendar for surgeries and clinical appointments. Compose general and routine correspondence. Organize and maintain a computer calendar system, including patient scheduling; prepare a database for patient paperless charting. Triage incoming calls. Answering multi-line telephone system and providing triage to callers. Maintain administrative and confidential files. Screen urgent medical calls and delegate appropriately. Obtain financial authorization from insurance carriers. Prepare various disability forms for physician’s signature. Maintain patient and referring physician database. Assume responsibility for initiation and completion of patient care services including referring and scheduling patients and families for consultations, appointments and discussions. Obtain test and lab results for patients. Convey results to medical staff for surgical clearance and approval. Participate and interface in a multidisciplinary program in the diagnosis and treatment of neurosurgical disorders including scheduling and coordinating consultations and testing. Compose, edit and type routine correspondence from general oral and written instructions from Neurosurgeon. Maintain curriculum vitae. Maintain reprint file of journal publications, book chapters, monographs and copies of manuscripts submitted but not yet published. Collect CME-accredited meeting documentation for year-end CMA statement of CME credits. Manage academic calendaring, travel, reimbursements. Facilitate maintenance and/or purchasing of equipment and supplies. Participate in patient care services including: screening patients, scheduling appointments, ancillary tests, coordinating patient referrals, and facilitating patient requests, processing medical records requests, disability forms, producing various letters at patient and doctor’s requests. Photocopy, mail and distribute physician’s clinical dictation. Assist in preparation and function of clinical service and billing and collection of co-payments. Assist with other projects and administrative tasks as needed. Provide assistance to billing agency for collections on outstanding patient balances.
Hourly range: $26.42-$37.49
Qualifications
Required:
Minimum 3 years experience working in patient care medical office setting.
Ability to accurately screen and triage acute patients. Ability to effectively elicit pertinent clinical information such as presenting complaints from patients and referring professional and make appropriate assignments based on established guidelines.
Ability to accept direction from administration and act promptly. Ability to establish and maintain cooperative working relationships with patients, peers, physicians and administrators.
Skill in listening perceptively, conveying awareness and responding to patients and visitors with health concerns using tact and discretion. Ability to interact diplomatically and sympathetically with patients, their families, and general public in a high volume, public setting.
Skill in performing with frequent interruptions and/or distractions including the ability to accept equivocal circumstances and responds to changing priorities and deadlines. Ability to maintain composure in the face of resistance, indifference and hostility.
Ability to maintain confidentiality and to work with sensitive and confidential information using discretion and judgment. Working knowledge of UC patient registration system, appointment scheduling system and order entry system. Understand and respect cultural and religious differences.
High degree of adaptability. Comfortable with changing workflows. Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload. Demonstrated basic knowledge of physician office policies and procedures. Ability to establish and maintain cooperative and collaborative working relationships with medical, nursing and administrative personnel.
Ability to accept ambiguous circumstances and act where answers to a problem are not readily apparent. Skill in working independently and following through on assignments with minimal direction.
Working knowledge of patient-related policies and procedures, as well as a thorough understanding of the University system. Familiarity with physician office billing procedures. Knowledge of University’s Electronic Medical Record System preferred.
Verbal and composition skills to convey detailed medical information. Working knowledge of PC including the following software: Microsoft Word, Microsoft Outlook, Microsoft Excel, Windows.
Skill speaking on a one-to-one basis with persons of various social, economic, and cultural backgrounds to obtain information and explain procedures. Ability to perform with frequent interruptions. Ability to prioritize workload when faced with changing deadlines. Ability to make independent decisions.
Requires flexibility and conscientiousness. The incumbent should be able to handle variable supervisors and be receptive to an unpredictable work schedule. They should have the ability to triage incoming calls with efficiency. The incumbent must have the flexibility to be able to handle variable Neurosurgeons calendars. Responsibility of checking in nightly for next day’s assignment.
Ability to constantly use multi-line telephone and computer.
Working knowledge of outpatient practice operations. Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses and other members of the health care community. Current knowledge of neurosurgical diagnosis, treatments, and terminology. Knowledge of University forms and procedures.
Patient Care Coordinator Jobs by Experience Level
Top Cities Hiring Patient Care Coordinators
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Find Patient Care Coordinator JobsPatient Care Coordinator Job Market
Who's Hiring
- Optum33
- AEG Vision27
- Sonova21
- Methodist Le Bonheur Healthcare21
- Demant19
Top Industries Hiring
- Healthcare & Medical Services32
- Education6
- Retail3
- Consulting & Professional Services2
- Agriculture & Farming1
What Employers Look For
The qualifications that appear most often in patient care coordinator jobs.
- High school diploma or associate degree with one to two years of medical office or patient-facing experience
- Proficiency in electronic health record systems such as Epic, Cerner, or Athenahealth
- Strong knowledge of insurance verification, prior authorization, and referral processes
- Excellent verbal and written communication skills for coordinating with patients, providers, and payers
- Ability to manage high patient volumes while maintaining accuracy in scheduling and documentation
- Familiarity with HIPAA regulations and patient confidentiality requirements
Tips for Your Patient Care Coordinator Job Search
Quantify your scheduling and caseload impact
Hiring managers want to see volume. Mention how many patients you scheduled daily, how many providers you supported, or how you reduced no-show rates. Concrete numbers on your resume separate coordinators from generic administrative candidates.
Certify in medical terminology before applying
Many postings list medical terminology knowledge as a requirement, not a preference. A short certification course signals clinical fluency and moves your application past initial screening, especially for roles in specialty or surgical practices.
Apply early to roles that fit
Migrate Mate lists patient care coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by EHR system experience
Postings in larger health systems often require hands-on experience with a specific EHR platform. Target roles that match the system you know best, and name that platform prominently in your resume summary to pass automated screening.
Prepare for scenario questions about difficult patients
Interviewers at clinics and hospitals routinely ask how you handled a patient who refused care or missed multiple appointments. Prepare two or three real examples that show de-escalation, empathy, and follow-through, using a clear situation-action-outcome format.
Negotiate PTO and schedule flexibility separately
Base pay in coordinator roles is often fixed to a salary band, but shift differentials, PTO accrual rates, and schedule flexibility are frequently negotiable. Ask about those specifics after the offer rather than during initial salary discussion.
Patient Care Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most patient care coordinators?
Optum, AEG Vision, and Sonova are hiring the most patient care coordinators right now, with openings concentrated in California, Tennessee, and New York, based on current listings on Migrate Mate as of August 2026. Health systems and multi-site outpatient groups tend to post the highest volume of openings year-round.
How many patient care coordinator jobs are remote?
About 8% of patient care coordinator openings are fully remote or hybrid as of August 2026, with remote roles most common in utilization management, care management, and insurance-facing coordination functions. Clinic-based scheduling and front-desk coordination roles are almost always on-site due to patient interaction requirements.
How do you become a patient care coordinator?
Most patient care coordinators start by completing a high school diploma or associate degree, then gain experience in a medical office, urgent care, or hospital front desk role. Building familiarity with an EHR system and learning insurance verification processes are the two skills that open most entry-level coordinator postings. A medical terminology certification strengthens your application for specialty clinic roles.
Can you get a patient care coordinator job with no experience?
Yes, entry-level patient care coordinator roles exist, particularly in community health centers, federally qualified health centers, and large health system call centers that prioritize customer service skills over clinical background. Candidates with retail, hospitality, or social services experience who can demonstrate strong communication, empathy, and organizational skills are regularly hired and trained on clinical workflows and EHR systems on the job.
What does the patient care coordinator interview process look like?
Most interviews begin with a phone screen from a recruiter or HR team member focused on your availability and general background, followed by a video or in-person interview with the clinic manager or department lead. Expect scenario-based questions about handling difficult patient interactions, managing scheduling conflicts, and ensuring accurate documentation. Some employers include a brief role-play exercise or ask you to walk through how you would handle a specific patient workflow.
Where can I find and apply to patient care coordinator jobs?
You can find and apply to patient care coordinator jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your experience level, preferred setting, and location, then apply directly to each listing that fits.
See All 735+ Patient Care Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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