Patient Care Coordinator Jobs
Patient Care Coordinator jobs are open across hospitals, outpatient clinics, home health agencies, and specialty practices, from entry-level to senior and lead roles, with specializations in oncology coordination, behavioral health, and chronic disease management. Find a role that fits below and apply directly.
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Be a part of a world-class academic healthcare system, UChicago Medicine , as a Patient Care Coordinator in the Medical Oncology department. Here, you will work closely with our Medical Oncology teams , supporting exceptional patient care and coordination. This department is Patient Care. This position is a 100% onsite opportunity, and candidates must be based in the greater Chicagoland area.
Under direct supervision the Patient Care Coordinator will be responsible for guiding patients through the health care system and ensuring those patients and their caregivers can access culturally and linguistically appropriate services in a timely and cost-effective manner. This position is responsible for the complex coordination of care for high acuity patents across multiple departments, ancillary areas, and UCM Network sites. Hybrid position that requires on-site support for Hyde Park main campus and UCM Network sites.
Essential Job Functions
- Serves as a scheduling and care coordination point of contact for patients and is responsible to schedule appointments and coordinate referrals for testing, imaging, procedures, surgeries, social work, therapy services, labs, clinical trials, and other care and support services at the hospital or in the community; contacts patients via phone, email, and/or letter to schedule, confirm, and send out reminders regarding appointments.
- Obtains prior authorizations, medical records, slides, specimens, faxes, and other items necessary for coordination of care
- Follows up with outside labs and other ancillary services for testing results and medical records and shares results with appropriate services as needed, including submitting results to Medical Records and patient’s community physician(s)
- Provides general education to patients and their caregivers about the care plan; Follows up with patients at regular intervals as defined to ensure that patients arrive to scheduled appointments on time and prepared
- Fields patient and caregiver calls and questions related to appointments, ancillary services, or other matters related to coordination of care
- Frequently reviews clinic schedules and templates and scrubs templates to optimize schedule for the day and ensure any rescheduling has been completed in advance
- Provides patient navigation and care coordination across UCM Network Sites
- Performs other related duties as assigned
Required Qualifications
- High School Diploma
- Minimum of two years’ experience working in a high-volume complex healthcare environment
- Excellent telephone and personal communication skills are required as is proficiency with computer systems and programs
- Ability to multi-task and prioritize is crucial to success in this position
- Compassionate listening skills are required for patient and family distress related to new diagnosis
- Ideal candidate has strong interest and desire for extensive patient and family interaction
- Requires experience with and high commitment to customer service
- Uses discretion and good judgment, and maintains patient confidentiality Must be able to independently and professionally interact with clinicians and personnel, internal and external to UCM
Preferred Qualifications
Bachelor's DegreePosition Details
- Job Type/FTE: Full-Time (1.0 FTE)
- Shift: Rotational Day Shift (7:30 am - 5:00 pm availability)
- Work Location: Onsite
- Unit/Department: Medical Oncology – Hyde Park CBA Code: Non-Union
In this role, we anticipate that you will generally work approximately 40 hours per week. We anticipate that you will generally be scheduled to work the Rotational Day Shift, from approximately 8:00 am - 4:30 pm and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work 100% at the Hyde Park. The days of the week that you are scheduled will be Monday-Friday. You will not be scheduled to work on weekends.
Be a part of a world-class academic healthcare system, UChicago Medicine , as a Patient Care Coordinator in the Medical Oncology department. Here, you will work closely with our Medical Oncology teams , supporting exceptional patient care and coordination. This department is Patient Care. This position is a 100% onsite opportunity, and candidates must be based in the greater Chicagoland area.
Under direct supervision the Patient Care Coordinator will be responsible for guiding patients through the health care system and ensuring those patients and their caregivers can access culturally and linguistically appropriate services in a timely and cost-effective manner. This position is responsible for the complex coordination of care for high acuity patents across multiple departments, ancillary areas, and UCM Network sites. Hybrid position that requires on-site support for Hyde Park main campus and UCM Network sites.
Essential Job Functions
- Serves as a scheduling and care coordination point of contact for patients and is responsible to schedule appointments and coordinate referrals for testing, imaging, procedures, surgeries, social work, therapy services, labs, clinical trials, and other care and support services at the hospital or in the community; contacts patients via phone, email, and/or letter to schedule, confirm, and send out reminders regarding appointments.
- Obtains prior authorizations, medical records, slides, specimens, faxes, and other items necessary for coordination of care
- Follows up with outside labs and other ancillary services for testing results and medical records and shares results with appropriate services as needed, including submitting results to Medical Records and patient’s community physician(s)
- Provides general education to patients and their caregivers about the care plan; Follows up with patients at regular intervals as defined to ensure that patients arrive to scheduled appointments on time and prepared
- Fields patient and caregiver calls and questions related to appointments, ancillary services, or other matters related to coordination of care
- Frequently reviews clinic schedules and templates and scrubs templates to optimize schedule for the day and ensure any rescheduling has been completed in advance
- Provides patient navigation and care coordination across UCM Network Sites
- Performs other related duties as assigned
Required Qualifications
- High School Diploma
- Minimum of two years’ experience working in a high-volume complex healthcare environment
- Excellent telephone and personal communication skills are required as is proficiency with computer systems and programs
- Ability to multi-task and prioritize is crucial to success in this position
- Compassionate listening skills are required for patient and family distress related to new diagnosis
- Ideal candidate has strong interest and desire for extensive patient and family interaction
- Requires experience with and high commitment to customer service
- Uses discretion and good judgment, and maintains patient confidentiality Must be able to independently and professionally interact with clinicians and personnel, internal and external to UCM
Preferred Qualifications
Bachelor's DegreePosition Details
- Job Type/FTE: Full-Time (1.0 FTE)
- Shift: Rotational Day Shift (7:30 am - 5:00 pm availability)
- Work Location: Onsite
- Unit/Department: Medical Oncology – Hyde Park CBA Code: Non-Union
In this role, we anticipate that you will generally work approximately 40 hours per week. We anticipate that you will generally be scheduled to work the Rotational Day Shift, from approximately 8:00 am - 4:30 pm and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work 100% at the Hyde Park. The days of the week that you are scheduled will be Monday-Friday. You will not be scheduled to work on weekends.
Patient Care Coordinator Jobs by Experience Level
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Find Patient Care Coordinator JobsPatient Care Coordinator Job Market
Who's Hiring
- AEG Vision69
- Optum68
- NationsBenefits43
- Professional Physical Therapy37
- Audionova24
Top Industries Hiring
- Insurance22
- Healthcare & Medical Services19
- Education6
- Automotive1
- Distribution & Wholesale1
What Employers Look For
The qualifications that appear most often in patient care coordinator jobs.
- High school diploma or associate degree with one to two years of medical office or patient-facing experience
- Proficiency in electronic health record systems such as Epic, Cerner, or Athenahealth
- Strong knowledge of insurance verification, prior authorization, and referral processes
- Excellent verbal and written communication skills for coordinating with patients, providers, and payers
- Ability to manage high patient volumes while maintaining accuracy in scheduling and documentation
- Familiarity with HIPAA regulations and patient confidentiality requirements
Tips for Your Patient Care Coordinator Job Search
Quantify your scheduling and caseload impact
Hiring managers want to see volume. Mention how many patients you scheduled daily, how many providers you supported, or how you reduced no-show rates. Concrete numbers on your resume separate coordinators from generic administrative candidates.
Certify in medical terminology before applying
Many postings list medical terminology knowledge as a requirement, not a preference. A short certification course signals clinical fluency and moves your application past initial screening, especially for roles in specialty or surgical practices.
Apply early to roles that fit
Migrate Mate lists patient care coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by EHR system experience
Postings in larger health systems often require hands-on experience with a specific EHR platform. Target roles that match the system you know best, and name that platform prominently in your resume summary to pass automated screening.
Prepare for scenario questions about difficult patients
Interviewers at clinics and hospitals routinely ask how you handled a patient who refused care or missed multiple appointments. Prepare two or three real examples that show de-escalation, empathy, and follow-through, using a clear situation-action-outcome format.
Negotiate PTO and schedule flexibility separately
Base pay in coordinator roles is often fixed to a salary band, but shift differentials, PTO accrual rates, and schedule flexibility are frequently negotiable. Ask about those specifics after the offer rather than during initial salary discussion.
Patient Care Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most patient care coordinators?
AEG Vision, Optum, and NationsBenefits are hiring the most patient care coordinators right now, with openings concentrated in Florida, Texas, and California, based on current listings on Migrate Mate as of September 2026. Health systems and multi-site outpatient groups tend to post the highest volume of openings year-round.
How many patient care coordinator jobs are remote?
About 7% of patient care coordinator openings are fully remote or hybrid as of September 2026, with remote roles most common in utilization management, care management, and insurance-facing coordination functions. Clinic-based scheduling and front-desk coordination roles are almost always on-site due to patient interaction requirements.
How do you become a patient care coordinator?
Most patient care coordinators start by completing a high school diploma or associate degree, then gain experience in a medical office, urgent care, or hospital front desk role. Building familiarity with an EHR system and learning insurance verification processes are the two skills that open most entry-level coordinator postings. A medical terminology certification strengthens your application for specialty clinic roles.
Can you get a patient care coordinator job with no experience?
Yes, entry-level patient care coordinator roles exist, particularly in community health centers, federally qualified health centers, and large health system call centers that prioritize customer service skills over clinical background. Candidates with retail, hospitality, or social services experience who can demonstrate strong communication, empathy, and organizational skills are regularly hired and trained on clinical workflows and EHR systems on the job.
What does the patient care coordinator interview process look like?
Most interviews begin with a phone screen from a recruiter or HR team member focused on your availability and general background, followed by a video or in-person interview with the clinic manager or department lead. Expect scenario-based questions about handling difficult patient interactions, managing scheduling conflicts, and ensuring accurate documentation. Some employers include a brief role-play exercise or ask you to walk through how you would handle a specific patient workflow.
Where can I find and apply to patient care coordinator jobs?
You can find and apply to patient care coordinator jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your experience level, preferred setting, and location, then apply directly to each listing that fits.
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