Patient Care Coordinator Jobs
Patient Care Coordinator jobs are open across hospitals, outpatient clinics, home health agencies, and specialty practices, from entry-level to senior and lead roles, with specializations in oncology coordination, behavioral health, and chronic disease management. Find a role that fits below and apply directly.
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About Us
Join the Beachwood Dental family, where every role is vital and every team member is truly valued! We are in search of a friendly and organized front office team member to join us and help create positive experiences for our patients. We believe in fostering a culture of appreciation and teamwork, where your efforts are recognized and celebrated. Here, work isn't just about individual tasks—it's about coming together as a team to provide exceptional care and support to our patients. Be part of a supportive environment where your contributions make a real difference!
POSITION SUMMARY
Performs a variety of administrative, general reception, insurance, and data entry duties in a cheerful and efficient manner while promoting a safe environment of minimal stress, including but not limited to public relations, practice promotion, facility utilization, and risk management.
Responsible for welcoming and dismissing patients in a warm, friendly manner. Assists patients with scheduling procedures or follow-up visits, provides necessary instructions, collects co-payments, and provides receipts. Answers incoming phone calls, schedules appointments, assists with patient financing, prints and mails statements, maintains patient records, and coordinates overall patient flow.
Maintains patient account information, inactivates charts when necessary, routes x-rays to the doctor for review, manages re-care and reactivation systems, handles miscellaneous correspondence, and purges charts on a quarterly basis. Ensures accurate documentation of all patient communications within the chart and Practice Management software.
COMPETENCIES & SKILLS
- Patient Relations: Exceptional human relations skills with an outgoing, friendly attitude with patients and staff, even under pressure.
- Multitasking: Ability to work through interruptions, manage multiple priorities, and meet established deadlines independently.
- Communication & Literacy: Ability to speak, read, and write English with correct grammar, spelling, and punctuation; clear and legible handwriting.
- Filing & Administrative: Knowledge of organizational filing systems and strong proficiency in alphabetizing, record handling, and numerical accuracy.
- Technical Skills: Computer proficiency (Microsoft Word, Excel, dental practice software, internet, email) and business machine operation (fax, scanner, copier, credit card terminals, multi-line phones).
- Leadership Traits: Professionalism, discretion, integrity, honesty, dedication, problem-solving, and strict punctuality.
OFFICE PROTOCOL & RESPONSIBILITIES
- Opening & Closing: Opens and closes the front office according to established daily protocols, turns voicemail system on/off, and backs up computer systems.
- Reception & Phone: Greets and checks in patients by name, alerts clinical staff of arrivals, and manages phone calls following telephone protocols.
- Communications: Checks email at the start of the day and every 2–3 hours; prepares/mails thank-you cards and new patient welcome letters.
- Records & Insurance: Updates patient contact/insurance details, records referral sources, scans documents/x-rays into electronic charts, and assists with insurance claims and follow-up.
- Scheduling & Recall: Confirms appointments 48 hours in advance, sends registration links, verifies insurance 1–2 days ahead, manages the recall/reactivation system, fills hygiene schedules, and follows up same-day on cancellations or no-shows.
- Financial & Operations: Collects front desk payments, posts checks as back-up, monitors supply needs with cost-efficiency in mind, and reports equipment/patient concerns to the Practice Administrator.
PHYSICAL REQUIREMENTS
Must be able to meet the physical requirements and demands of an active position, including but not limited to extended durations of standing, walking, stooping, bending, and sitting; manual dexterity; good eye-hand coordination; visual abilities (depth perception, ocular focus, close vision, color vision, and peripheral vision); and adequate hearing to perform daily work. Must be able to adjust physically and emotionally to a spontaneous, often fast-paced, and hectic environment with a calm, professional demeanor.
Pay: $18.00 - $24.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
- Paid training
Work Location: In person
Patient Care Coordinator Jobs by Experience Level
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Find Patient Care Coordinator JobsPatient Care Coordinator Job Market
Who's Hiring
- Optum77

- AEG Vision63

- Keplr Vision30

- Audionova26
- Upperline Health24

Top Industries Hiring
- Insurance11
- Healthcare & Medical Services10
- Education1
- Automotive1
- Science & Research1
What Employers Look For
The qualifications that appear most often in patient care coordinator jobs.
- High school diploma or associate degree with one to two years of medical office or patient-facing experience
- Proficiency in electronic health record systems such as Epic, Cerner, or Athenahealth
- Strong knowledge of insurance verification, prior authorization, and referral processes
- Excellent verbal and written communication skills for coordinating with patients, providers, and payers
- Ability to manage high patient volumes while maintaining accuracy in scheduling and documentation
- Familiarity with HIPAA regulations and patient confidentiality requirements
Tips for Your Patient Care Coordinator Job Search
Quantify your scheduling and caseload impact
Hiring managers want to see volume. Mention how many patients you scheduled daily, how many providers you supported, or how you reduced no-show rates. Concrete numbers on your resume separate coordinators from generic administrative candidates.
Certify in medical terminology before applying
Many postings list medical terminology knowledge as a requirement, not a preference. A short certification course signals clinical fluency and moves your application past initial screening, especially for roles in specialty or surgical practices.
Apply early to roles that fit
Migrate Mate lists patient care coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by EHR system experience
Postings in larger health systems often require hands-on experience with a specific EHR platform. Target roles that match the system you know best, and name that platform prominently in your resume summary to pass automated screening.
Prepare for scenario questions about difficult patients
Interviewers at clinics and hospitals routinely ask how you handled a patient who refused care or missed multiple appointments. Prepare two or three real examples that show de-escalation, empathy, and follow-through, using a clear situation-action-outcome format.
Negotiate PTO and schedule flexibility separately
Base pay in coordinator roles is often fixed to a salary band, but shift differentials, PTO accrual rates, and schedule flexibility are frequently negotiable. Ask about those specifics after the offer rather than during initial salary discussion.
Patient Care Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most patient care coordinators?
Optum, AEG Vision, and Keplr Vision are hiring the most patient care coordinators right now, with openings concentrated in California, Florida, and Texas, based on current listings on Migrate Mate as of November 2026. Health systems and multi-site outpatient groups tend to post the highest volume of openings year-round.
How many patient care coordinator jobs are remote?
About 11% of patient care coordinator openings are fully remote or hybrid as of November 2026, with remote roles most common in utilization management, care management, and insurance-facing coordination functions. Clinic-based scheduling and front-desk coordination roles are almost always on-site due to patient interaction requirements.
How do you become a patient care coordinator?
Most patient care coordinators start by completing a high school diploma or associate degree, then gain experience in a medical office, urgent care, or hospital front desk role. Building familiarity with an EHR system and learning insurance verification processes are the two skills that open most entry-level coordinator postings. A medical terminology certification strengthens your application for specialty clinic roles.
Can you get a patient care coordinator job with no experience?
Yes, entry-level patient care coordinator roles exist, particularly in community health centers, federally qualified health centers, and large health system call centers that prioritize customer service skills over clinical background. Candidates with retail, hospitality, or social services experience who can demonstrate strong communication, empathy, and organizational skills are regularly hired and trained on clinical workflows and EHR systems on the job.
What does the patient care coordinator interview process look like?
Most interviews begin with a phone screen from a recruiter or HR team member focused on your availability and general background, followed by a video or in-person interview with the clinic manager or department lead. Expect scenario-based questions about handling difficult patient interactions, managing scheduling conflicts, and ensuring accurate documentation. Some employers include a brief role-play exercise or ask you to walk through how you would handle a specific patient workflow.
Where can I find and apply to patient care coordinator jobs?
You can find and apply to patient care coordinator jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your experience level, preferred setting, and location, then apply directly to each listing that fits.
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