Patient Care Coordinator Jobs
Patient Care Coordinator jobs are open across hospitals, outpatient clinics, specialty practices, and insurance organizations, at every level from entry-level to senior, with specializations in oncology, behavioral health, and chronic disease management. Find a role that fits from the openings below and apply directly.
Find Patient Care Coordinator JobsOverview
Showing 5 of 977+ Patient Care Coordinator jobs
INTRODUCTION
A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.
For 2025, Banner Health was named to Fortune’s Most Innovative Companies in America list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re honored to be recognized for our commitment to the latest health care advancements and excellent patient care.
As A Patient Care Coordinator on our team, we offer a customer-focused and friendly work environment with career growth opportunities. We offer a chance to work directly with patients and with an engaged group of physicians and staff. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you.
LOCATION: Banner Cardiology - 7400 N Dobson Rd Scottsdale, AZ 85256
SCHEDULE: Monday - Friday 8:00am - 4:30pm
Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.
Position Summary
This position is responsible for providing personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments. This position partners with the clinical care team to ensure a seamless experience for the patient and their family across the entire continuum of their treatment. This position assists with providing resources to help the patient maintain optimal care. This position performs follow-up tasks identified during the patient needs assessment for management of patients across the healthcare continuum or when the patient is in the continuum and needs additional resource support.
CORE FUNCTIONS
-
Performs patient intake process, which may include pre-registration/registration. Partners with the clinical care team to determine initial authorizations needed based on the predicted care treatment plan. Obtains patient insurance benefit information for all aspects of the treatment, including, but not limited to, inpatient and outpatient services, prescription drugs, and travel and housing, if necessary. May also answer questions regarding the authorization process and supply information to providers, patients and third party payors.
-
Acts as a resource for insurance coverage, which may include obtaining authorizations and notifications throughout the patient’s treatment. Obtains all necessary signatures and documentation required by the patient’s insurance plan. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. Monitors and updates information regarding insurance data, authorizations, preferred providers and changes in patient’s treatment plan. Partners with the clinical care team and insurance provider to ensure continued coverage of patient’s care and maximum reimbursement and minimized financial impact to the patient.
-
Provides administrative support in maintaining materials such as documents, proposals, routine correspondence, spreadsheets, composing and preparing routine reports, and maintaining records in a variety of business software and database applications for electronic medical records, billing, data management.
-
Schedules physician appointments, tests, procedures and surgeries and may provide patient with necessary preparation instructions. Prepares, processes, and manages patient documentation to department database. Acts as a liaison between the patient, billing department, and payor to enhance account receivables, resolve outstanding issues and/or patient concerns.
-
Optimizes patient experience by using effective customer service. Communicates continually with patients, other departments, referral networks and providers to ensure appropriate plans and protocols are followed. Uses discretion and is attentive to issues of customer confidentiality. Demonstrates skills in pro-active resolution and attempts to resolve scheduling conflicts.
-
May manage the medical record for the assigned area, including coordination with hospitals, practice offices and other ancillary services to obtain needed records. Responds to patient referral requests for tests, procedures and specialty visits. Follows guidelines and may assist in developing procedures to ensure that medical records are in compliance with all state and federal laws. May also reconcile charge tickets, identifying incomplete tickets, missing charge codes or missing diagnosis codes. Notifies clinical staff as needed.
-
Works independently under general supervision, following established procedures. Uses knowledge and problem-solving skills to work independently in a clinic/physician practice environment. Responsibility for ensuring efficient coordination of administrative functions supporting patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, financial counseling, and scheduling of appointments. Internal and external customers include patients and their families, physician offices, third party payors, vendors, clinical staff, ancillary staff, therapist, nurses and case managers. Primary responsibility is to main department assigned, however cross-over and assistance to other departments is required.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Requires skills and abilities typically attained with three or more years working in a hospital or medical office. Requires knowledge of medical terminology. Must be able to work under minimal supervision and make independent decisions using good judgment. Excellent communication, human relations, attention to detail and organizational skills are required. Must possess highly developed interpersonal relations and process coordination skills.
Roles supporting mobile medical unit require travel within local community.
Requires knowledge of payer contract terms and processes. Requires the ability to perform basic math function and the ability to handle confidential information and sensitive issues. Must be able to work effectively with common office software and hospital software to perform intake and updates to patient medical history in addition to other software used in scheduling and billing.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
INTRODUCTION
A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.
For 2025, Banner Health was named to Fortune’s Most Innovative Companies in America list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We’re honored to be recognized for our commitment to the latest health care advancements and excellent patient care.
As A Patient Care Coordinator on our team, we offer a customer-focused and friendly work environment with career growth opportunities. We offer a chance to work directly with patients and with an engaged group of physicians and staff. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you.
LOCATION: Banner Cardiology - 7400 N Dobson Rd Scottsdale, AZ 85256
SCHEDULE: Monday - Friday 8:00am - 4:30pm
Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.
Position Summary
This position is responsible for providing personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments. This position partners with the clinical care team to ensure a seamless experience for the patient and their family across the entire continuum of their treatment. This position assists with providing resources to help the patient maintain optimal care. This position performs follow-up tasks identified during the patient needs assessment for management of patients across the healthcare continuum or when the patient is in the continuum and needs additional resource support.
CORE FUNCTIONS
-
Performs patient intake process, which may include pre-registration/registration. Partners with the clinical care team to determine initial authorizations needed based on the predicted care treatment plan. Obtains patient insurance benefit information for all aspects of the treatment, including, but not limited to, inpatient and outpatient services, prescription drugs, and travel and housing, if necessary. May also answer questions regarding the authorization process and supply information to providers, patients and third party payors.
-
Acts as a resource for insurance coverage, which may include obtaining authorizations and notifications throughout the patient’s treatment. Obtains all necessary signatures and documentation required by the patient’s insurance plan. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. Monitors and updates information regarding insurance data, authorizations, preferred providers and changes in patient’s treatment plan. Partners with the clinical care team and insurance provider to ensure continued coverage of patient’s care and maximum reimbursement and minimized financial impact to the patient.
-
Provides administrative support in maintaining materials such as documents, proposals, routine correspondence, spreadsheets, composing and preparing routine reports, and maintaining records in a variety of business software and database applications for electronic medical records, billing, data management.
-
Schedules physician appointments, tests, procedures and surgeries and may provide patient with necessary preparation instructions. Prepares, processes, and manages patient documentation to department database. Acts as a liaison between the patient, billing department, and payor to enhance account receivables, resolve outstanding issues and/or patient concerns.
-
Optimizes patient experience by using effective customer service. Communicates continually with patients, other departments, referral networks and providers to ensure appropriate plans and protocols are followed. Uses discretion and is attentive to issues of customer confidentiality. Demonstrates skills in pro-active resolution and attempts to resolve scheduling conflicts.
-
May manage the medical record for the assigned area, including coordination with hospitals, practice offices and other ancillary services to obtain needed records. Responds to patient referral requests for tests, procedures and specialty visits. Follows guidelines and may assist in developing procedures to ensure that medical records are in compliance with all state and federal laws. May also reconcile charge tickets, identifying incomplete tickets, missing charge codes or missing diagnosis codes. Notifies clinical staff as needed.
-
Works independently under general supervision, following established procedures. Uses knowledge and problem-solving skills to work independently in a clinic/physician practice environment. Responsibility for ensuring efficient coordination of administrative functions supporting patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, financial counseling, and scheduling of appointments. Internal and external customers include patients and their families, physician offices, third party payors, vendors, clinical staff, ancillary staff, therapist, nurses and case managers. Primary responsibility is to main department assigned, however cross-over and assistance to other departments is required.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Requires skills and abilities typically attained with three or more years working in a hospital or medical office. Requires knowledge of medical terminology. Must be able to work under minimal supervision and make independent decisions using good judgment. Excellent communication, human relations, attention to detail and organizational skills are required. Must possess highly developed interpersonal relations and process coordination skills.
Roles supporting mobile medical unit require travel within local community.
Requires knowledge of payer contract terms and processes. Requires the ability to perform basic math function and the ability to handle confidential information and sensitive issues. Must be able to work effectively with common office software and hospital software to perform intake and updates to patient medical history in addition to other software used in scheduling and billing.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
See All 977+ Patient Care Coordinator Jobs
Jump back to the full list of openings and apply to any patient care coordinator role that fits.
Find Patient Care Coordinator JobsPatient Care Coordinator Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Rehab Employee Services173
- Optum67
- Fresenius Medical Care39
- Independent Living Systems24
- Essen Health Care23
Top Industries Hiring
- Healthcare & Medical Services708
- Consulting & Professional Services61
- Insurance43
- Education40
- Non-Profit & Social Services33
What Employers Look For
The qualifications that appear most often in patient care coordinator jobs.
- Associate or bachelor's degree in healthcare administration, nursing, or a related field
- Proficiency in electronic health record systems such as Epic, Cerner, or Athenahealth
- Experience with insurance verification, prior authorization, and referral coordination
- Strong knowledge of medical terminology and outpatient or inpatient scheduling workflows
- One to three years of experience in a clinical, hospital, or managed care setting
- Familiarity with HIPAA compliance and patient confidentiality requirements
Tips for Your Patient Care Coordinator Job Search
Tailor your resume to the setting
Hospital-based coordinators emphasize inpatient scheduling and discharge planning, while clinic roles reward insurance verification and prior authorization experience. Match your resume's lead bullet points to the care environment in the job posting, not a generic coordinator template.
Highlight your EHR proficiency clearly
Employers screen for specific platforms like Epic, Cerner, or Athenahealth before interviews happen. List each system you've used and the context, such as scheduling, referrals, or care plan documentation, so recruiters don't have to guess your depth of experience.
Apply early to roles that fit
Migrate Mate lists patient care coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by specialty to find the best fit
Oncology, behavioral health, and orthopedics coordinators use different workflows and certifications. Searching by specialty narrows results to roles where your existing clinical vocabulary and payer knowledge will carry immediate weight during screening.
Prepare concrete examples of care gap closures
Interviewers ask how you've kept patients from falling through the cracks between appointments or referrals. Prepare two or three specific stories describing the patient situation, the action you took, and the outcome, without using patient-identifying details.
Negotiate title and scope, not just pay
Patient care coordinator roles vary widely in autonomy. Before accepting an offer, clarify whether you'll own referral authorization end-to-end, supervise medical assistants, or handle complex case coordination. Scope differences affect your resume's value at your next role.
Patient Care Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most patient care coordinators?
The companies hiring the most patient care coordinators right now include Rehab Employee Services, Optum, and Fresenius Medical Care, with the largest share of openings in New York, California, and Florida, based on current listings on Migrate Mate as of June 2026. Demand is highest in large integrated health systems and multi-site specialty practices.
How many patient care coordinator jobs are remote?
About 8% of patient care coordinator openings are fully remote or hybrid as of June 2026, with availability skewed toward roles focused on telephonic case management, insurance authorization, and chronic disease monitoring rather than in-person scheduling or bedside support functions.
How do you become a patient care coordinator?
Start by earning an associate or bachelor's degree in healthcare administration, public health, or a clinical field. Gain hands-on experience in a medical office, hospital unit, or insurance setting where you handle scheduling, referrals, or patient communication. Learn at least one major EHR platform on the job or through a vendor training program. From there, target coordinator roles that match your clinical area and build toward specialty certifications like the Certified Medical Manager credential to advance.
Can you get hired as a patient care coordinator with no experience?
Yes, entry-level patient care coordinator roles exist, particularly in outpatient clinics and primary care offices. Employers filling these positions prioritize candidates who have worked as medical receptionists, certified nursing assistants, or patient service representatives because those roles build scheduling, EHR, and patient communication skills directly. Completing an EHR training course and earning a medical terminology certificate before applying significantly strengthens an entry-level application.
What does the patient care coordinator interview process look like?
Most employers run two to three rounds. The first is typically a phone screen with HR covering your background, EHR experience, and availability. A second in-person or video interview with the hiring manager focuses on behavioral questions about handling complex patient situations, payer disputes, or care gaps. Some specialty practices add a brief scenario exercise where you walk through how you'd manage a referral or prior authorization denial before extending an offer.
Where can I find and apply to patient care coordinator jobs?
You can find and apply to patient care coordinator jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your specialty background, experience level, and preferred care setting, then apply directly to each listing that fits.
See All 977+ Patient Care Coordinator Jobs
Jump back to the full list of openings and apply to any patient care coordinator role that fits.
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