Patient Services Manager Jobs in West Virginia
Patient Services Manager jobs in West Virginia are concentrated in Charleston, Huntington, and Morgantown, where large health systems and academic medical centers generate steady demand at coordinator, supervisor, and director levels. Well-established employers such as WVU Medicine, Thomas Health, and Cabell Huntington Hospital maintain ongoing openings in patient access, care coordination, and revenue cycle management. Demand has remained consistent across behavioral health and rural health clinic administration as West Virginia continues to expand community-based care. See the openings below and apply to the ones that match your experience.
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The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
- Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
- Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
- Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
- Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
- Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
- Completes requested schedules for all add-ons and applicable orders:
o Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
o Schedules TIF OASIS collection visits and deletes remaining schedule.
o Reschedules declined or missed (if appropriate) visits.
o Processes reassigned and rescheduled visits.
o Ensures supervisory visits are scheduled.
- Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
- Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
- Verifies visit paper notes in scheduling console as needed.
- Assists with internal transfer of patients between branch offices.
- If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
- If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
- Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
- Have at least 1 year of home health experience.
- Prior packet review / QI experience preferred.
- Coding certification is preferred.
- Must possess a valid state driver’s license and automobile liability insurance.
- Must be currently licensed in the State of employment if applicable.
- Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Scheduled Weekly Hours
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$44,000 - $59,600 per year
Description of Benefits
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community
The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
- Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
- Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
- Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
- Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
- Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
- Completes requested schedules for all add-ons and applicable orders:
o Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
o Schedules TIF OASIS collection visits and deletes remaining schedule.
o Reschedules declined or missed (if appropriate) visits.
o Processes reassigned and rescheduled visits.
o Ensures supervisory visits are scheduled.
- Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
- Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
- Verifies visit paper notes in scheduling console as needed.
- Assists with internal transfer of patients between branch offices.
- If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
- If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
- Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
- Have at least 1 year of home health experience.
- Prior packet review / QI experience preferred.
- Coding certification is preferred.
- Must possess a valid state driver’s license and automobile liability insurance.
- Must be currently licensed in the State of employment if applicable.
- Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Scheduled Weekly Hours
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$44,000 - $59,600 per year
Description of Benefits
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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Find Patient Services Manager JobsPatient Services Manager Jobs by City in West Virginia
Where West Virginia roles are concentrated, by current openings.
Patient Services Manager Job Market in West Virginia
A snapshot from current West Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What West Virginia Employers Look For
The qualifications that appear most often in patient services manager jobs across West Virginia.
- Bachelor's degree in healthcare administration, business, or a related field required
- Minimum two to four years of supervisory experience in a clinical or healthcare setting
- Working knowledge of HIPAA regulations and patient privacy compliance standards
- Demonstrated experience with electronic health record systems such as Epic or Meditech
- Strong background in patient access, scheduling, registration, or revenue cycle operations
- Familiarity with West Virginia Medicaid billing procedures and managed care coordination
Patient Services Manager Jobs in West Virginia: Frequently Asked Questions
How do you become a patient services manager in West Virginia?
Most patient services manager roles in West Virginia require a bachelor's degree in healthcare administration, health services management, or a related field, though candidates with an associate degree and substantial supervisory experience are considered at some facilities. There is no state-issued license specific to this management role, but employers across WVU Medicine, Charleston Area Medical Center, and similar systems expect familiarity with West Virginia Medicaid billing rules and credentialing workflows that apply to the state's payer mix.
Which companies hire patient services managers in West Virginia?
West Virginia patient services manager roles are posted by CenterWell, Mon Health, and WVU Medicine and others right now, based on current listings on Migrate Mate as of August 2026. West Virginia's health system consolidation means most openings are tied to large regional networks anchored in Charleston, Huntington, and Morgantown.
Which West Virginia cities have the most patient services manager jobs?
Charleston, Morgantown, and Martinsburg have the highest concentration of patient services manager openings in West Virginia. Charleston leads because it is home to Charleston Area Medical Center and several large outpatient networks, Huntington's volume reflects Cabell Huntington Hospital and Marshall Health, and Morgantown's openings are largely driven by WVU Medicine and the academic medical programs affiliated with West Virginia University.
Are there remote patient services manager jobs in West Virginia?
Yes, but they're limited. About 0% of patient services manager openings tied to West Virginia are remote or hybrid as of August 2026, reflecting that most of the role involves direct oversight of patient-facing staff and on-site operations. The parts of the role most likely to offer remote flexibility are revenue cycle oversight, scheduling coordination, and administrative reporting rather than frontline patient access supervision.
How can I get hired as a patient services manager in West Virginia with little or no experience?
The most realistic entry path is moving into a patient services manager role after working as a patient access representative, medical receptionist, or unit coordinator at a major West Virginia health system such as WVU Medicine or Charleston Area Medical Center. Many of these systems post internal advancement programs and new-lead supervisor openings that favor candidates already credentialed in medical billing or healthcare administration through programs at West Virginia University or Mountwest Community and Technical College.
Where can I find and apply to patient services manager jobs in West Virginia?
You can find and apply to patient services manager jobs in West Virginia on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that fit your experience and location, and apply directly to the positions that match.
See All 5 Patient Services Manager Jobs in West Virginia
Find roles in West Virginia that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs