Policy Jobs in Tennessee
Policy jobs in Tennessee are concentrated in state government, healthcare regulation, education administration, and nonprofit advocacy, with demand across analyst, coordinator, and director levels. Nashville leads hiring as the state capital and a major healthcare hub, followed by Memphis and Knoxville, where anchor employers like Tennessee State Government, Vanderbilt University Medical Center, and BlueCross BlueShield of Tennessee maintain consistent policy teams. The most in-demand specialties include health policy, education policy, and public administration. Find a role that fits below and apply directly.
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The Policy Dialer’s core purpose is to reignite the clients drive to protect their families and take them through the finish line to active coverage. This is done by providing a empathetic, guiding and educational experience during the policy acceptance process. The Policy Dialer will be responsible for making outbound calls to the client and working tasks to overcome obstacles that are preventing the client from accepting the policy.
Why Zander?
Your work at Zander can change lives, including yours! This wouldn’t be just another job, nor just another career path. Through our Employee Stock Ownership Plan (ESOP), Zander Insurance is a vehicle for personal and financial growth. Because we are 49% employee-owned, our belief is that every employee should share in the success of the agency by supporting an ownership mindset. When you join Zander Insurance, you automatically begin investing in your future since shares are awarded for simply being a team member; it is not necessary to purchase shares! Many employee-owners of Zander have a share value of over $1 Million! Are you ready to become an owner and change your life?
We offer you:
- Competitive industry-leading compensation including base salary plus bonuses
- ESOP Shares in addition to this compensation via our Employee Stock Ownership Plan.
- Profit Distribution Bonus paid monthly.
- Telecommuting on a hybrid schedule.
- Medical and dental insurance paid 100% by Zander.
- Medical plans with generous company contributions into your HSA.
- All leads provided (no cold-calling or prospecting).
- 5% dollar-for-dollar matching on your 401(k)
- 3 weeks of paid time off plus holidays.
- Growth and leadership opportunities – we promote from within.
- Meaningful work protecting families.
- And much more!
Your role in protecting families will include:
- Works with excel reports to create and schedule call list for the day.
- Makes upwards of 150 outbound calls per day via automatic dialing system.
- Assists client in completing requirements needed for activating coverage.
- Troubleshoots policy delivery and activation issues.
- Communicates with client, company, and team with the goal of ensuring clients success in accepting the policy and resolving any complaints.
- Audits carrier websites for incomplete, active, and pending files.
- Provides customer service care to the client such as providing empathy, guidance, education, and expectations.
- Aids in CSR report follow up which may include phone call and email correspondence to carrier and client.
Who you are:
We welcome candidates from all backgrounds, including the service, tourism, and hospitality industries. If you’re hard-working, positive, and have the heart of a teacher, we’ll help you grow as a professional so that you excel here at Zander.
- You have a High School Diploma or equivalent.
- You have a typing speed of at least 40 WPM
- You are a critical thinker with excellent analytical skills
- You have inbound/outbound call center and customer service experience in roles requiring the use of persuasion
- You are experienced with Microsoft Office (particularly Excel)
- You have 1 year of experience in the insurance industry
- You have 3 years of customer service experience in an office setting
- You have demonstrated experience in the following:
- Managing multiple projects
- Working in a fast-paced, team-oriented, and deadline-oriented environment
- You are reliable, adaptable, and compassionate
- You have the ability to work from home
- Bonus points if you have sales experience in insurance or financial services
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.
COMMUNICATION NOTICE
As part of our hiring process, we may contact candidates by text message for interview reminders or scheduling updates. By applying, you consent to receiving job related text messages from Zander Insurance. If you prefer not to receive texts, you can reply STOP at any time to opt out.
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Shift:
- 8 hour shift
Application Question(s):
- Are you a TN resident and within a 50 mile radius of Nashville?
- In a few sentences, please tell us why you are interested in this role.
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Nashville, TN 37209 (Required)
Work Location: Hybrid remote in Nashville, TN 37209
See All 11 Policy Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Policy JobsPolicy Jobs by City in Tennessee
Where Tennessee roles are concentrated, by current openings.
Policy Job Market in Tennessee
A snapshot from current Tennessee openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Education
- Healthcare & Medical Services
What Tennessee Employers Look For
The qualifications that appear most often in policy jobs across Tennessee.
- Bachelor's degree in public policy, political science, public administration, or a closely related field
- Experience analyzing legislation, regulatory frameworks, or government agency procedures in Tennessee
- Strong written communication skills for drafting policy briefs, reports, and stakeholder communications
- Familiarity with Tennessee state legislative processes, agencies, or regulatory bodies
- Proficiency with data analysis tools and policy research methods used in government or nonprofit settings
- Master's degree in public policy or public administration preferred for mid-level and senior positions
Policy Jobs in Tennessee: Frequently Asked Questions
How do you become a policy in Tennessee?
Most policy roles in Tennessee require at least a bachelor's degree in public policy, public administration, political science, or a related field, with a master's degree preferred for senior positions. There is no single state license for policy work, but roles within Tennessee state agencies often require passing a civil service examination through the Tennessee Department of Human Resources. Gaining experience through internships with state agencies, the Tennessee General Assembly, or regional nonprofits is a common starting path.
Which companies hire policys in Tennessee?
Tennessee policy roles are posted by Acrisure, Vanderbilt University, and Lyft and others right now, based on current listings on Migrate Mate as of July 2026. Tennessee's concentration of state government agencies, major health systems, and higher education institutions makes it one of the more active markets for policy professionals in the Southeast.
Which Tennessee cities have the most policy jobs?
Nashville, Tennessee, and Oak Ridge have the most policy job openings in Tennessee. Nashville dominates due to its role as the state capital and a national healthcare industry center, while Memphis and Knoxville draw openings through major health systems, research universities, and regional government offices that maintain their own policy and government affairs functions.
Are there remote policy jobs in Tennessee?
Yes, and more than most fields. Policy and government affairs work is largely desk-based and research-driven, which makes it well suited to remote arrangements. About 100% of policy openings tied to Tennessee are remote or hybrid as of July 2026, reflecting how broadly the sector has adopted flexible work. Research, analysis, and grant writing roles tend to offer the most remote flexibility, while positions requiring regular agency or legislative engagement are more likely to be on-site in Nashville.
How can I get hired as a policy in Tennessee with little or no experience?
The most realistic entry path is an internship or fellowship with a Tennessee state agency, the Tennessee General Assembly, or a Memphis or Nashville-based nonprofit such as a health advocacy organization or community development group. Many candidates transition into policy analyst roles from adjacent positions in program coordination, grant writing, or research assistance. Tennessee universities including Vanderbilt, University of Tennessee, and Tennessee State University offer graduate assistantships and practicum placements that function as direct pipelines into state and nonprofit policy teams. A strong writing sample and demonstrated familiarity with Tennessee regulatory or legislative processes gives entry-level candidates a meaningful edge.
Where can I find and apply to policy jobs in Tennessee?
You can find and apply to policy jobs in Tennessee on Migrate Mate, which lists current Tennessee openings across state government, healthcare, higher education, and the nonprofit sector. Find roles that fit your background and apply directly to employers through the listings.
See All 11 Policy Jobs in Tennessee
Find roles in Tennessee that match your experience and apply in just a few clicks.
Find Policy Jobs