Practice Manager Jobs in Arizona

About the Practice

We are a growing, physician-led plastic and reconstructive surgery practice with locations in the East and West Valley. Our services include complex reconstructive surgery, breast reconstruction, trauma reconstruction, aesthetic plastic surgery, and medical spa treatments.

We seek an experienced, highly motivated Practice Manager who combines exceptional operational leadership with a proven ability to grow a surgical and aesthetics business. This is not simply an administrative or front-office position. Our manager will take ownership of daily operations, build high-performing teams, develop profitable service lines, and create systems that allow growth without constant physician oversight.

Practice Operations & Leadership

· Take primary responsibility for daily operations across both locations, resolving routine staffing, scheduling, patient-service and administrative issues independently.

· Standardize workflows and systems for front desk, clinical scheduling, patient communications, surgical coordination, and the overall patient experience.

· Oversee insurance verification, prior authorizations, revenue-cycle handoffs, payment posting, and EMR accuracy.

· Manage cosmetic surgery consultations, self-pay quotes, deposits, financing, and surgical scheduling with hospitals and surgery centers.

· Supervise vendors, inventory, purchasing, supplies, and expenses; provide concise operational reporting to physician ownership.

Business Development & Service Line Growth

· Develop strategies to grow reconstructive and aesthetic surgery, cosmetic consultations, and medical spa treatment volume.

· Build physician referral relationships, patient acquisition initiatives, and new service lines based on demand and profitability.

· Grow injectable, laser, esthetic, and skincare services through improved provider utilization, conversion, retention, and scheduling.

· Coordinate provider recruitment and expanded service capacity; partner with physician ownership on strategic expansion.

People Leadership & Staff Coaching

· Lead day-to-day administrative performance of physicians, NPs, PAs, laser technicians, estheticians, medical assistants, and front-office staff while preserving clinicians’ medical judgment.

· Recruit, hire, onboard, schedule, coach, evaluate, and hold team members accountable with clear goals and regular feedback.

· Coordinate provider credentialing, hospital/surgery-center privileges, payer enrollment, and onboarding.

· Build a professional, accountable, patient-centered culture that handles problems without requiring constant owner intervention.

KPIs, Financial Performance & Analytics

· Build weekly and monthly dashboards for provider productivity, appointment utilization, surgical bookings, consult-to-surgery conversion, cancellations, and no-shows.

· Measure med spa revenue by service and provider, treatment utilization, patient retention, retail sales, and lead conversion.

· Review staffing costs, operating expenses, marketing return, and service-line profitability; deliver recommendations and action plans.

Marketing & Social Media

· Coordinate marketing and social media initiatives across Instagram, Facebook, Google and relevant platforms.

· Track lead sources, cost per lead, bookings, conversions, campaign performance, online reputation, and patient reviews.

· Manage internal or external marketing partners against measurable growth and return-on-investment goals.

Required Qualifications

· 3–5+ years in medical practice management, ideally plastic surgery, aesthetic medicine, dermatology, or surgical specialty.

· Experience independently supervising a multidisciplinary clinical and administrative team.

· Demonstrable success with business development, practice growth, or service line expansion.

· Working knowledge of reconstructive insurance workflows and cash-pay aesthetic procedures; hands-on med spa experience.

· Proficiency with KPIs, practice financials, EMR systems, Excel, and operational reporting.

· Familiarity with recruiting, credentialing, HIPAA, OSHA, and travel between Gilbert and Glendale.

Highly Preferred

· Direct experience growing plastic surgery volume and med spa revenue.

· Experience coaching physicians, advanced practice providers, laser technicians, and estheticians.

· Knowledge of social media analytics, patient acquisition, and paid campaign ROI.

· Experience in breast reconstruction, surgical coordination, and multi-site management.

Leadership Style & Cultural Fit

· Lead with humility, confidence, emotional maturity, and fairness—not ego, intimidation, or a need to assert authority.

· Maintain a calm, respectful, low-drama workplace; address gossip, office politics, and interpersonal conflict constructively and discreetly.

· Take direction well, accept feedback without defensiveness, and align independent decisions with physician ownership’s priorities.

· Coach and hold staff accountable directly and professionally, without micromanagement or unnecessary power struggles.

· Bring solutions rather than escalations: exercise sound judgment, resolve routine issues independently, and know when physician input is truly needed.

The Ideal Candidate

A resourceful, decisive, organized, low-ego leader who earns trust through competence and follow-through. This person can grow the practice, coach staff, and resolve everyday issues without creating friction or relying on constant physician involvement. Success means smooth operations, measurable growth, a stable team, and more time for physician ownership to focus on patient care, strategic opportunities, and family.

Pay: From $75,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Work Location: In person