Practice Manager Jobs in California

About the Role

This is not a check-in-and-answer-the-phone job.

The Practice Manager is the first voice a family hears, the steady presence in the room when the day gets busy, and Dr. Danika’s right hand on the floor. You keep patients moving, keep the schedule full, and make sure every family feels expected the moment they walk through the door.

You will own the patient journey from the first phone call through active care: following up with leads, getting new patients scheduled, running scans, preparing Day 1 and Day 2 visits, supporting the doctor during adjustments, and keeping families engaged in their care long after the first visit.

We are looking for someone who is naturally outgoing and personable, but also organized, proactive, and dependable. Full training is provided on our nervous system scanning technology, systems, and patient flow.

As the practice grows, there is opportunity to take on more responsibility in systems, operations, and team leadership.

What You’ll OwnOffice Flow & Doctor Support

You own the flow of the office so the doctor can stay fully focused on care.

• Know the schedule, know the patients, and know what is coming next
• Keep the doctor on time without her having to ask: patients checked in, positioned, and ready when she walks in
• Sequence patients so there are no gaps and no pile-ups during busy blocks
• Pass along what patients mention: a new symptom, a hard week, a win at home, a question about their plan
• Handle the logistics so the doctor’s attention stays on the family in front of her
• Notice problems, communicate them early, and help create solutions

Scans & New Patient Experience

A family’s first two visits set the tone for their whole care journey. You help them feel informed, comfortable, and confident.

• Lead warm, welcoming office tours that show new families what makes Fika different
• Prepare patients for scans and run all nervous system scans (HRV, thermal, and sEMG) from start to finish
• Assist with posture screening and share findings with the doctor
• Prepare ROF folders and pull scans up on the iPad so every Day 2 Report of Findings is ready before the family arrives
• Make sure scans are completed on time and results are organized and ready for the doctor
• Track who is due for a scan or rescan and get them on the schedule

Supporting Families

Many of our patients are babies, kids, and pregnant moms. Parents should be able to relax during their own adjustment.

• Hold babies, play with toddlers, and help kids feel safe so parents can receive care comfortably
• Help nervous kids warm up to the space, the scans, and the table
• Greet every family by name and set clear expectations for the visit
• Answer common questions with warmth and clarity, and bring anything clinical to the doctor

Front Desk, Scheduling & Payments

• Check patients in and out and keep clinic flow organized
• Answer phone calls and respond to patient texts
• Schedule appointments and care plans
• Talk through care plans, pricing, and payment options with confidence and without pressure
• Collect payments and help maintain accurate accounts
• Manage confirmations, cancellations, no-shows, and rescheduling
• Maintain accurate patient information and front-desk systems

Lead Follow-Up & Patient Retention

This is where you make the biggest difference to the health of the practice.

• Follow up with new leads quickly and consistently
• Help convert inquiries into scheduled new-patient appointments
• Keep patients prebooked and engaged in their care
• Follow up with patients who fall off schedule
• Run reactivation lists and outreach
• Support CMR scheduling and coordination

Space & Readiness

• Clean and sanitize adjusting tables between patients
• Keep adjusting rooms, the scan station, and family areas stocked, tidy, and ready
• Run opening and closing routines so the clinic is ready for the next day
• Keep the space looking and feeling like Fika: calm, warm, and cared for

Community, Reviews & Content

• Ask happy patients for a review at the right moment in their visit
• Help film content in the clinic for social media, on camera and behind it
• Help coordinate clinic events, patient campaigns, and community outreach
• Help improve front-desk processes as the practice grows

What Success Looks Like

You are doing well in this role when:

• Patients feel known, welcomed, and cared for
• The doctor stays on time and never walks into a room unprepared
• Day 1 and Day 2 materials are ready before the family arrives
• Parents can relax on the table because their kids are in good hands
• Leads are followed up with consistently
• New patients get scheduled quickly
• The schedule is organized and well managed
• Cancellations and no-shows are followed up on
• Patients stay engaged throughout their care
• Payments and communication are handled accurately
• Fewer opportunities are lost because someone forgot to follow up
• The front desk feels calm, organized, and proactive
• You can be trusted to own your responsibilities without being chased

You’ll Be a Great Fit If You

• Are naturally warm, friendly, and confident with people
• Love kids and babies and stay calm around them
• Have strong communication skills
• Are extremely organized
• Follow through without needing repeated reminders
• Can handle multiple priorities without becoming scattered
• Take ownership when something needs attention
• Notice details other people may miss
• Are comfortable making phone calls and following up with leads
• Are comfortable talking with patients about care plans and costs
• Are comfortable on camera, or willing to get comfortable
• Enjoy helping people and building relationships
• Can receive feedback without becoming defensive
• Are willing to learn numbers and understand how your role impacts the practice
• Want to grow with a company rather than simply clock in and out

Experience in chiropractic, healthcare, hospitality, customer service, sales, or a busy front-office environment is helpful. Chiropractic assistant experience or a working knowledge of anatomy is a bonus. Attitude, ownership, and follow-through matter most.

This Role Probably Isn’t For You If

• You dislike being on the phone
• Following up with leads feels uncomfortable to you
• Talking about money with patients makes you uneasy
• You would rather not be hands-on with kids and babies
• You need someone to constantly remind you what to do
• You prefer waiting for instructions instead of taking initiative
• You struggle with organization or details
• You avoid direct feedback
• You become easily overwhelmed when several things happen at once
• You want a quiet administrative role with limited interaction
• You believe front desk means simply answering phones and checking people in

Our Core Values

This role lives these values in front of every family and every team member, every day.

Better People

We hire people we would fight to keep.

Character comes first. We tell the truth the day it is true. We take ownership, communicate directly, and make the person next to us better.

Earned Greatness

You bring your best when the day gets hard.

You do not wait for things to improve on their own. You get incrementally better on purpose and take pride in leaving the practice stronger than you found it.

Contagious Calm

Families borrow the nervous system of the room.

You are that room.

Patients should feel expected, not processed. You stay present, organized, and confident even when the practice is busy.

Calm is not soft. It is competence that other people can feel.

Growth Opportunity

This role begins primarily focused on patient experience and front-desk ownership.

As the practice grows, there is opportunity to expand into areas such as:

• Lead and patient-care coordination
• Front-desk leadership
• Training future team members
• KPI tracking
• Systems and process improvement
• Events and campaigns
• Practice operations

Growth in responsibility comes through ownership, results, consistency, and trust.

Why This Role Matters

Every family who walks into Fika is trusting us with their kids, their pregnancy, or their own health. Often they are tired, overwhelmed, or have already tried everything else.

You are the reason a nervous first-time mom feels at ease. You are the reason an inquiry becomes a family under care. You are the reason the doctor can stay fully present with every patient on the table.

When you do this well, families feel expected instead of processed, the schedule stays full, and the whole practice runs calmer. This is a role for someone who wants to be part of something growing, cares deeply about the work, and is ready to lead from the front desk every day.

How to Apply

Please submit your resume via email to drdanika@fikachiropractic.com and answer the following:

Tell us about a time you noticed something that needed to be handled or improved without being asked. What did you do?

Pay: $27.00 - $32.00 per hour

Expected hours: 35.0 per week

Work Location: In person