Production Manager Jobs in South Carolina

PRODUCTION MANAGER

Painter1 of Upstate SC

Greenville, SC

Full-time

ABOUT US

We are a family-owned and operated painting franchise offering interior, exterior, and cabinet painting services for residential and commercial properties. We pride ourselves on providing high-quality craftsmanship, unparalleled customer service, and a positive team environment. As we continue to expand our presence in the Upstate of SC, we are seeking a dynamic and driven Production Manager to join our growing team.

ABOUT THE ROLE

The Production Manager is a key player in ensuring smooth execution of projects from project handoff through final completion. This individual will manage multiple painting crews, coordinate schedules, and deliver exceptional customer experiences while occasionally contributing to sales by generating leads, conducting estimates, and closing deals. This is a salaried position with the ability to earn commission-based pay.

RESPONSIBILITIES

Production Management (90%)

Customer Communication & Satisfaction:

• Serve as the primary point of contact for customers throughout the production process.
• Proactively communicate project schedules, daily progress, unexpected delays, and any changes to the original project plan.
• Oversee project scopes to ensure they are completed according to the customer’s proposal agreement and to PCA (Painting Contractors Association) standards.
• Address customer questions and concerns promptly and professionally.
• Conduct pre-project and final walkthroughs in addition to daily site visits to ensure expectations are clearly established and customer satisfaction is achieved.
• Strive to deliver a 5-star customer experience on every project.

Crew Coordination:

• Communicate scope of work and job expectations to crews on every project.
• Evaluate crew performance based on workmanship, reliability, professionalism, cleanliness, and adherence to project schedules.
• Address performance deficiencies promptly and implement corrective actions when necessary.
• Ensure crews follow company procedures, safety expectations, and established quality standards.
• Build professional and lasting relationships with painting crews.
• Recruit, onboard, and train new painting crews.

Job Costing & Profitability:

• Monitor project budgets, labor costs, and material expenses to maintain profitability.
• Identify potential cost overruns and proactively implement solutions.
• Coordinate with painting crews to ensure projects are completed efficiently and within the agreed-upon budget.
• Identify and communicate additional work outside the original scope to customers to ensure proper change orders are approved before proceeding.
• Maintain accurate records in CRM software and Google Drive.

Sales (10%)

*Production management remains the primary responsibility of this position with sales and business development activities performed as scheduling and operational demands permit.

Sales & Estimating:

• Support business development efforts by conducting residential and commercial painting estimates as production schedule allows.
• Build rapport with prospective customers, understand their needs, and present solutions that align with company standards.
• Follow up with prospects to address questions, overcome objections, and close sales opportunities.
• Ensure accurate and thorough project handoffs to maintain clear communication between sales and production.

Lead Generation & Outreach:

• Proactively identify and generate new business opportunities through networking, referrals, and strategic outreach.
• Build and maintain relationships with referral partners to expand business opportunities.
• Attend at least one networking meeting or event per week, as production schedules allow.
• Represent Painter1 professionally and promote the company’s services within the local community.

QUALIFICATIONS

Minimum Requirements:

• Authorization to work in the United States.
• Reside in Greenville, SC or surrounding areas.
• High school diploma or equivalent.
• Valid driver’s license and a clean driving record with an insured, reliable vehicle.
• Must speak fluent English.
• Basic proficiency in computer systems.
• Ability to regularly walk, stand, bend, climb stairs, and navigate active job sites including indoor and outdoor environments.
• Exceptional organizational and time-management skills with the ability to oversee multiple projects simultaneously.
• Strong verbal and written communication skills.
• Demonstrated ability to solve problems independently and make sound decisions under pressure.
• Detail-oriented with a commitment to quality and customer satisfaction.
• Self-motivated, dependable, and capable of managing responsibilities with minimal supervision.

Preferred Qualifications:

• Previous experience in production management or customer service.
• Experience or strong knowledge in the painting/construction industry, including familiarity with materials, techniques, and best practices.
• Proficient in Microsoft Excel/Google Sheets.
• Bilingual in English & Spanish.

WORK ENVIRONMENT

• Full-time role with frequent travel within the Upstate, SC region (Anderson, Greenville, Oconee, Pickens, & Spartanburg counties).
• Work takes place at customer sites, both indoors and outdoors.
• The position involves multitasking, problem-solving, and coordinating many moving parts simultaneously.
• The Production Manager is supported by the Business Owner and/or General Manager.
• Typical workday begins at 8 AM on-site Monday-Friday with varying end times, including evenings and the occasional Saturday.
• This position is classified as salaried, exempt and is not eligible for overtime compensation, subject to applicable federal and state employment laws.

BENEFITS

• $50,000 base salary with opportunity to earn additional commission based on painting estimates successfully closed.
• 401(k) retirement savings plan with company matching contributions.
• Company-provided technology (company phone and laptop or tablet).
• Company-provided fuel card for approved business-related travel.
• Company-provided apparel.
• Discounts on paint materials and supplies.
• Paid time off (PTO) following a qualifying period.

APPLY TODAY:

If you’re ready to join a growing company with a commitment to excellence, send your resume to infoupstate@painter1.com.

Pay: Up to $50,000.00 per year

Benefits:

• 401(k) 3% Match
• Paid time off

Application Question(s):

• Do you have a valid driver's license, a reliable insured vehicle, and a driving record that meets company requirements?
• Are you comfortable with a $50,000 annual base salary plus opportunities to earn sales commissions?
• Are you available to work Monday–Friday beginning at 8 AM with occasional evenings and Saturdays as needed?
• Are you willing and able to travel regularly to customer job sites throughout the Upstate SC region?

Education:

• High school or equivalent (Required)

Language:

• English (Required)

Work Location: In person