Production Manager Jobs in Florida

Our mission is to provide custom-designed, innovative, and affordable audio, video, and lighting solutions that create happy customers for life.

GENERAL SUMMARY:

The Production Manager is the Engineered Events Division's primary point of contact for clients, designing and quoting shows and events. The Production Manager works directly with clients to design audio, video, lighting, and staging solutions that meet their needs, and prepares accurate cost estimates, proposals, and contracts.

The Production Manager actively participates in events from planning through strike: securing vendors and freelance crew, traveling to event sites for setup, working on-site with assigned client contacts throughout the event, and striking and returning equipment to the warehouse afterward.

Day-to-day responsibilities include developing client proposals and quotes, coordinating with the Warehouse Manager and Operations Manager to confirm equipment and staffing, and maintaining organized event files and documentation. The Production Manager reports to the Vice President, Engineered Events.

This is a non-exempt, hourly position eligible for show-pay differential when working events. Base pay is $35 per hour, plus show pay.

The Production Manager actively participates in outstanding customer service and accepts responsibility for maintaining relationships that are equally respectful to all.

KNOWLEDGE AND SKILLS REQUIRED:

• Strong knowledge of event and show design, including audio, video, lighting, staging, and rigging systems

• Ability to develop accurate cost estimates, quotes, and proposals for client events

• Experience with CRM tools such as HubSpot and quoting/rental software such as Flex Rental Solutions

• Strong client-facing, consultative sales and relationship skills

• Ability to negotiate pricing and present sales contracts and proposals that close the sale

• Strong project management skills to plan and execute events from design through strike

• Ability to read and interpret venue diagrams, floor plans, and technical riders

• Proficiency with quoting and CRM software and Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)

• In-depth knowledge of event-specific software, such as ProPresenter, PVP, QLab, Wirecast, and others

• Strong on-site leadership skills to oversee the technical execution of events

• Superior customer service skills and the ability to manage client relationships throughout the event lifecycle

• High integrity with a personal commitment to APAV Solutions' I CARE core values: Integrity, Customer Focus, Accountability, Respect, and Excellence

KNOWLEDGE AND SKILLS PREFERRED:

• Familiarity with Vectorworks, CAD, or similar event design software

• Industry certifications such as CTS or ETCP

• PMP

EDUCATION REQUIRED:

· Bachelor's degree in business, technical theatre, AV production, or a related field, or equivalent industry experience

EDUCATION PREFERRED:

· Coursework or certification in event or production design

EXPERIENCE REQUIRED:

· Three or more years of experience in event sales, design, or production management in the live event or AV industry

EXPERIENCE PREFERRED:

· Prior experience managing a full show or event lifecycle from quote through strike

LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED:

· Valid and current driver license

LICENSURE, CERTIFICATION, OR REGISTRATION PREFERRED:

• Certified Technology Specialist (CTS) or equivalent industry credential

• ETCP certification

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

Demonstrates, through behavior, APAV Solutions’ core values and exemplifies the company’s mission and vision for team members, customers, and the community at large.

DESIGN AND QUOTING:

• Serves as the division's primary point of contact for clients designing and quoting events

• Works directly with clients to understand event objectives and design appropriate audio, video, lighting, and staging solutions

• Develops accurate cost estimates and prepares sales proposals and contracts for client review

• Negotiates pricing with clients and secures signed contracts to confirm events

• Maintains a customer database and develops client referrals and repeat business

SALES AND BUSINESS DEVELOPMENT:

• Acts as a representative of APAV Solutions on all job sites and uses tact and good judgment to elicit recurring business and new business as appropriate.

• Continuously identifies new business opportunities for APAV Solutions and follows up on these opportunities.

• Collaborates closely with the Vice President, Engineered Events on identifying and pursuing the best business opportunities for the Engineered Events Division.

EVENT PLANNING AND VENDOR COORDINATION:

• Secures vendors and freelance crew needed to produce each event

• Coordinates with the Warehouse Manager and Operations Manager to confirm equipment, staffing, and logistics for each event

• Creates and maintains organized event files, documentation, and show paperwork

EVENT EXECUTION:

• Participates actively in events from planning through strike, including on-site setup and technical execution

• Works on-site with assigned client contacts throughout the event to ensure the design and client expectations are met

• Oversees on-site execution to ensure proper show quality and service delivery

• Strikes equipment at the conclusion of events and ensures proper, timely return to the warehouse

CLIENT RELATIONSHIP AND ADMINISTRATION:

• Responds to client inquiries and concerns by phone, electronically, or in person

• Ensures client satisfaction and strong ongoing client relationships

• Prepares and submits vendor invoices and client invoices for payment

• Monitors and reports on sales activity and event performance to the Vice President, Engineered Events

LEADERSHIP AND CULTURE:

• Leads by example, adheres to the highest ethical standards, and creates a positive work environment

• Demonstrates, through behavior, APAV Solutions' I CARE core values and the company's mission and vision

• Performs other duties as required or assigned

The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities that may be inherent in the job. Responsibilities are subject to change.

Regular business hours are Monday – Friday, 8:00 – 17:00. Evening and weekend work for events is required, along with travel to client meetings, venues, and event sites for setup, show run, and strike.

Pay: $72,800.00 - $125,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person