Professional Services Engineer Jobs in Massachusetts
Professional Services Engineer jobs in Massachusetts are in strong and sustained demand, concentrated in enterprise software, cloud infrastructure, life sciences technology, and cybersecurity sectors, with openings for candidates from entry-level through senior principal roles. The heaviest hiring is in Boston, Cambridge, and the Route 128 corridor, where companies like HubSpot, Akamai Technologies, and Raytheon Technologies maintain deep engineering workforces and regularly bring on professional services engineers to support complex client implementations. The most sought-after specialties in Massachusetts are cloud migration, SaaS platform integration, and technical pre-sales support. Find a role that fits below and apply directly.
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Showing 4 of 9+ Professional Services Engineer jobs
About Us
Summary
Temporal customers are building some of the most critical, reliability-sensitive systems in production. They choose Temporal to move faster, ship with confidence, and operate durable workflows at scale.
As a Senior Professional Services Engineer, you will help customers and partners move from design to production-ready execution quickly and safely. You will establish strong delivery patterns, operational standards, and enablement that scale across teams and environments (cloud and self-hosted). This is a delivery-focused role centered on making systems work in the real world, and leaving customers better equipped than when you arrived.
What You'll Do
- Deliver production-ready Temporal implementations by co-building initial workflows with customer and partner engineering teams
- Implement and teach production-safe workflow patterns, including retries, timeouts, heartbeats, determinism, and versioning
- Identify and remove early activation blockers before they become escalations
- Help customers stand up and operate Temporal Server in production, including self-hosted environments
- Define worker deployment, scaling, and operational guardrails, including upgrade strategy, failure handling, and capacity planning
- Establish observability and reliability standards by defining metrics, alerts, and dashboards for workflows, workers, and Temporal Server
- Create repeatable runbooks, templates, examples, and documentation that improve delivery quality across engagements
- Lead hands-on workshops and training that enable customer and partner engineers to operate safely and independently
- Own complex technical delivery issues end-to-end, partnering with Support and Platform Architects to reduce escalations to Engineering
- Provide actionable product and engineering feedback based on real-world implementation patterns and failure modes
What You'll Bring
- Experience delivering and operating production systems where reliability and incident response matter
- Strong understanding of distributed systems, failure modes, scaling tradeoffs, and operational safety
- Hands-on coding ability in at least one major language such as Go, Java, Python, or TypeScript
- Experience deploying and operating production services in cloud and or self-hosted environments
- Ability to design and communicate operational standards, including on-call readiness, runbooks, and capacity planning
- Comfort working directly with customers in high-stakes delivery moments, with a calm and credible approach
- Strong debugging skills and ability to navigate ambiguity and messy real-world constraints
- Ability to teach and enable other engineers, not just deliver the work directly
Nice to Haves
- Experience with workflow orchestration systems, distributed task processing, or durable execution concepts
- A track record of building observability programs, including dashboards, alerting strategies, and operational maturity models
- Proven ability to create reusable reference architectures, templates, or internal enablement programs
- Strong partnership skills to collaborate with product and engineering teams and translate field learnings into roadmap improvements
- Background in working with partners or services delivery models at scale
Compensation
- Base Salary Range - $160,000 - 200,000 depending on qualifications and location
- This is a base-salary, variable role with a 85/15 split.
- Additionally, this role is eligible to participate in Temporal's equity plan.
- Unlimited PTO, 12 Holidays + 2 Floating Holidays
- 100% Premiums Coverage for Medical, Dental, and Vision
- AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
- Empower 401K Plan
- Additional Perks for Learning & Development, Lifestyle Spending, Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, home office setup, professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
Travel
Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.
About Us
Summary
Temporal customers are building some of the most critical, reliability-sensitive systems in production. They choose Temporal to move faster, ship with confidence, and operate durable workflows at scale.
As a Senior Professional Services Engineer, you will help customers and partners move from design to production-ready execution quickly and safely. You will establish strong delivery patterns, operational standards, and enablement that scale across teams and environments (cloud and self-hosted). This is a delivery-focused role centered on making systems work in the real world, and leaving customers better equipped than when you arrived.
What You'll Do
- Deliver production-ready Temporal implementations by co-building initial workflows with customer and partner engineering teams
- Implement and teach production-safe workflow patterns, including retries, timeouts, heartbeats, determinism, and versioning
- Identify and remove early activation blockers before they become escalations
- Help customers stand up and operate Temporal Server in production, including self-hosted environments
- Define worker deployment, scaling, and operational guardrails, including upgrade strategy, failure handling, and capacity planning
- Establish observability and reliability standards by defining metrics, alerts, and dashboards for workflows, workers, and Temporal Server
- Create repeatable runbooks, templates, examples, and documentation that improve delivery quality across engagements
- Lead hands-on workshops and training that enable customer and partner engineers to operate safely and independently
- Own complex technical delivery issues end-to-end, partnering with Support and Platform Architects to reduce escalations to Engineering
- Provide actionable product and engineering feedback based on real-world implementation patterns and failure modes
What You'll Bring
- Experience delivering and operating production systems where reliability and incident response matter
- Strong understanding of distributed systems, failure modes, scaling tradeoffs, and operational safety
- Hands-on coding ability in at least one major language such as Go, Java, Python, or TypeScript
- Experience deploying and operating production services in cloud and or self-hosted environments
- Ability to design and communicate operational standards, including on-call readiness, runbooks, and capacity planning
- Comfort working directly with customers in high-stakes delivery moments, with a calm and credible approach
- Strong debugging skills and ability to navigate ambiguity and messy real-world constraints
- Ability to teach and enable other engineers, not just deliver the work directly
Nice to Haves
- Experience with workflow orchestration systems, distributed task processing, or durable execution concepts
- A track record of building observability programs, including dashboards, alerting strategies, and operational maturity models
- Proven ability to create reusable reference architectures, templates, or internal enablement programs
- Strong partnership skills to collaborate with product and engineering teams and translate field learnings into roadmap improvements
- Background in working with partners or services delivery models at scale
Compensation
- Base Salary Range - $160,000 - 200,000 depending on qualifications and location
- This is a base-salary, variable role with a 85/15 split.
- Additionally, this role is eligible to participate in Temporal's equity plan.
- Unlimited PTO, 12 Holidays + 2 Floating Holidays
- 100% Premiums Coverage for Medical, Dental, and Vision
- AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
- Empower 401K Plan
- Additional Perks for Learning & Development, Lifestyle Spending, Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, home office setup, professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
Travel
Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.
See All 9 Professional Services Engineer Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find JobsProfessional Services Engineer Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Professional Services Engineer Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Insurance
What Massachusetts Employers Look For
The qualifications that appear most often in professional services engineer jobs across Massachusetts.
- Bachelor's degree in computer science, engineering, or a related technical discipline required
- Hands-on experience deploying or configuring enterprise software platforms for client environments
- Strong technical troubleshooting skills with the ability to resolve customer-facing implementation issues
- Proficiency in scripting or programming languages such as Python, SQL, or REST APIs
- Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders
- Relevant platform certifications such as AWS, Salesforce, or equivalent vendor credentials preferred
Professional Services Engineer Jobs in Massachusetts: Frequently Asked Questions
How do you become a professional services engineer in Massachusetts?
Most professional services engineer roles in Massachusetts require a bachelor's degree in computer science, information systems, or engineering, followed by hands-on experience with enterprise software or cloud platforms. Massachusetts does not mandate a state-issued license for this role, but vendor certifications from AWS, Microsoft, or Salesforce are standard expectations at most Boston-area technology firms. Candidates typically build their path through technical support or solutions engineering roles before moving into professional services.
Which companies hire professional services engineers in Massachusetts?
Employers hiring professional services engineers in Massachusetts right now include Mindbody, Nexthink, and New York Life, based on current listings on Migrate Mate as of August 2026. Massachusetts's concentration of enterprise software, cybersecurity, and life sciences technology companies along the Route 128 corridor and in greater Boston keeps demand for this role consistently high throughout the year.
Which Massachusetts cities have the most professional services engineer jobs?
Boston, Walpole, and Waltham have the most professional services engineer openings in Massachusetts. Boston and Cambridge anchor the market through their dense clusters of SaaS, cloud, and enterprise software companies, while suburban Route 128 cities draw significant hiring from established technology and defense contractors that maintain large regional offices there.
Are there remote professional services engineer jobs in Massachusetts?
Yes, and more than many technical roles, since much of the work involves remote client onboarding, configuration, and support rather than on-site installation. About 80% of professional services engineer openings tied to Massachusetts are remote or hybrid as of August 2026, reflecting broad adoption of flexible arrangements across the state's software sector. Implementation phases requiring on-site presence are the most likely exception.
How can I get hired as a professional services engineer in Massachusetts with little or no experience?
The most realistic entry path is through a technical support or associate solutions engineer role at a Boston-area SaaS or cloud company, where internal transfers into professional services are common after demonstrating client-facing skills. Companies like HubSpot and Akamai Technologies run associate and rotational programs that place newer candidates in customer-facing technical roles. Building a portfolio of a completed vendor certification, such as an AWS Cloud Practitioner credential, gives candidates from adjacent roles like IT support or QA a concrete edge when applying.
Where can I find and apply to professional services engineer jobs in Massachusetts?
You can find and apply to professional services engineer jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings updated regularly. Find roles that match your experience and specialization, then apply directly to the employers posting them.
See All 9 Professional Services Engineer Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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