Quality Control Technician Jobs in Washington

About Evergreen Goodwill

Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit organization founded in 1923 that helps people get jobs across Northwest Washington by offering high-quality free job training, education and job placement. Goodwill empowers individuals to overcome barriers to working, by providing comprehensive support and connecting them with life changing job opportunities, ensuring they are career-ready and can support themselves and their families.

The organization employs over 2,000 people, operates five job-training centers, 23 nonprofit retail stores and more than 27 donation sites in King, Snohomish, Skagit, Whatcom and Kitsap Counties. Every day, Evergreen Goodwill connects people with the jobs, services and skills they need — because Jobs Change Lives. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI) and are focused on creating a joyful, inclusive and successful organization.

Job Title: Quality Control Specialist

Job Summary
This position interacts with the Production Staff to maximize the value of our donation flow, locate high resale items for the
E-Commerce department and coach the Production and Retail teams on product knowledge and accuracy of pricing for the store. Specific tasks will be assigned by the Production Assistant Manager and Store Manager.

Pay Rate: $24.00-24.18/hour

Essential Functions:
Audits donated goods for quality, accuracy in pricing.
Work with Retail Store Manager and Production Manager to establish pricing guidelines, with use of the S&P, which reflect the current resale market to make necessary adjustments.
Coach and teach product knowledge to production and retail employees.
Identify valuable items to be designated for Shop Goodwill and EBay.
Meet store E-commerce sales goals.
Monitor shipments for EBay and E-commerce books to meet sales goals.
Ensure that the book scanner is downloaded with correct parameters on a daily basis.
Conduct random audits of salvage and garbage for all departments. Report findings to Production Manager.
Price quality collectibles, antiques, jewelry and other valuable items.
Act as a resource to all production employees in terms of pricing.
Partner and share with other Quality Control specialists and on line team to share and gain additional knowledge.
Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
Work with the established computer system to print tags and research product as needed.
Travel to within the region to store locations when needed.
Perform any other duties as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Job Requirements
Education: Minimum High School diploma or equivalent. Associate degree or Bachelor’s preferred.
Experience: Minimum 1 year retail experience; thirft industry preferred.
Specific Skills/Knowledge/Licenses: Knowledge of current resale markets; online and thrift. Knowledge of fashion trends.

Essential Physical Abilities:
Must be able to lift and carry up to 50 lbs for short distances. Standing for long periods of time; frequent bending, kneeling, reaching, stooping, squatting, pushing, climbing ladders. Able to travel across a variety of surfaces (stairs, ramps, uneven terrain).

Essential Mental/Sensory Abilities:
Organizing, sorting, categorizing, counting, adding, subtracting
Internal/external customer service
Interpreting data
Problem Solving
Communicating with the public
Create and read written communication
Completing written orders

Working Conditions:
Warehouse and retail environment, temperature varies, exposure to dust. Must have reliable transportation as this position requires some travel to store locations within the region.

Proficiency with Experience:
Each job classification requires various levels of proficiency and experience. Proficiency and experience provides guidance for compensation within one classification, thereby eliminating the need for levels (i.e. I, II, III).
Skilled (demonstrates ample knowledge and skills of duties, with 1-3 years of experience)

Everyone Is Welcome

When you join Evergreen Goodwill, you join a truly vibrant community. We value the things that make us different and unique. From diverse international and ethnic backgrounds, to languages, identities, ages, orientations, and beyond, Evergreen Goodwill celebrates individual and cultural diversity.

Why work at Evergreen Goodwill?

A health plan that includes medical, dental, vision and prescription coverage

100% Employer-paid life, accidental death and dismemberment (AD&D), and long term disability insurance (for salaried employee)

Voluntary supplemental coverage for life, accident, illness, and short- and long-term disability

Flexible Spending Accounts (FSA) Plan

Roth and 403(b) Retirement Savings Plan program

Paid vacation, (9) holiday and sick time

Limited paid time off for Jury Duty and Bereavement Leave

Employee discounts

Employee referral bonus

Employee Assistance Program (EAP)

Mentorship Program

Career Advancement Opportunities

Paid Job Training

EEO Statement: Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law. This policy applies to all aspects of employment, including hiring, compensation, benefits, and termination.

This document does not represent a contract of employment, and EGNW reserves the right to change this job description and/or assign tasks for the employee to perform, as EGNW may deem appropriate.