Salesforce Marketing Cloud Jobs
Salesforce Marketing Cloud jobs are open across retail, financial services, healthcare, and technology at every level from associate to architect, with specializations in email marketing, journey builder, and marketing automation. Find a role that fits from the openings below and apply directly.
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Salesforce Technical Architect – Genesys Cloud
Company: Genesys
Location: Boston, MA — Remote
Role Type: Contract
Contract Duration: 12 Months
Experience: 10+ Years
Work Authorization: USC/GC
Preference: Candidates with prior Genesys experience highly preferred
Position Overview We are looking for a highly experienced Salesforce Technical Architect with strong expertise in Salesforce Service Cloud and Genesys Cloud CX to support an enterprise CRM and contact-center transformation initiative.The successful candidate will be responsible for defining Salesforce architecture, developing enterprise-grade solutions, and designing integrations between Salesforce and Genesys Cloud CX. This role requires a combination of hands-on Salesforce development expertise, enterprise architecture experience, integration knowledge, and the ability to work closely with business and technical stakeholders. The ideal candidate will have extensive experience with Salesforce architecture, Apex, Lightning Web Components (LWC), enterprise integrations, DevOps, Service Cloud, and modern contact-center technologies, with a proven ability to design scalable and secure CRM platforms.
Required Experience & Qualifications
- 10+ years of professional experience working with the Salesforce platform
- Minimum 3 years of experience in a Salesforce Architecture or Technical Architect capacity
- Hands-on experience integrating Salesforce with Genesys Cloud CX or Genesys Engage
- Strong background implementing and architecting Salesforce Service Cloud solutions
- Experience designing and delivering large-scale, enterprise CRM platforms
- Strong understanding of:
- Salesforce security
- Data architecture
- Enterprise integrations
- Performance optimization
- Excellent communication, presentation, stakeholder engagement, and technical leadership skills
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline
- Experience working with enterprise application modernization and contact-center transformation initiatives
- Previous experience with Genesys is highly desirable
Core ResponsibilitiesSalesforce Solution Architecture
- Define end-to-end Salesforce architecture based on business, technical, security, and scalability requirements
- Design solutions across:
- Sales Cloud
- Service Cloud
- Experience Cloud
- Financial Services Cloud
- Establish architectural standards, technical governance, and Salesforce development best practices
- Lead architecture workshops, design reviews, and technical governance sessions
- Produce and maintain High-Level Design (HLD) and Low-Level Design (LLD) documentation
- Conduct application architecture, code, security, and integration reviews
- Identify opportunities to modernize existing Salesforce implementations and enterprise applications
- Ensure solutions are scalable, maintainable, secure, and aligned with enterprise architecture standards
Key Technical CompetenciesSalesforce
- Salesforce Architecture
- Service Cloud
- Sales Cloud
- Experience Cloud
- Financial Services Cloud
- Apex
- Lightning Web Components (LWC)
- Visualforce
- SOQL / SOSL
- Salesforce Flows
- Approval Processes
- Validation Rules
- Platform Events
- Batch Apex
- Queueable Apex
- Future Methods
- Scheduled Jobs
- Salesforce Security
- Data Modeling
- Sharing Architecture
- Governor Limits
- DevOps and CI/CD
Genesys
- Genesys Cloud CX
- Genesys Engage
- Open CTI
- CTI Integrations
- IVR
- ACD
- Skill-Based Routing
- Intelligent Call Routing
- Agent Presence
- Screen Pop
- Click-to-Dial
- Call Logging
- Interaction History
- Call Recording
- Omnichannel Contact-Center Integrations
Architecture & Integration
- Enterprise CRM Architecture
- HLD / LLD
- Enterprise Integrations
- Application Modernization
- Technical Governance
- Security Architecture
- Performance Optimization
- Contact-Center Transformation
- API / Integration Design
Pre-Screening Questions
Q1: Do you have hands-on experience architecting, designing, and implementing telephony integrations between Salesforce using Open CTI and Genesys Cloud CX or Genesys Engage? Please describe the integration and your specific responsibilities.
Q2: Have you configured or architected Salesforce Omni-Channel routing in conjunction with Genesys? Do you have experience synchronizing agent availability/presence between Salesforce Service Cloud and Genesys?
Q3: Have you designed and developed reusable, enterprise-scale Salesforce frameworks using Lightning Web Components (LWC) and asynchronous Apex technologies such as Batch Apex and Queueable Apex?
Q4: Have you integrated Genesys IVR workflows with Salesforce Service Cloud to support capabilities such as Screen Pop, Automatic Call Distribution (ACD), customer identification, and interaction-history logging?
Pay: $85.00 - $90.00 per hour
Work Location: Remote
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Who's Hiring
Top Industries Hiring
- Technology & Software
- Science & Research
- Fashion & Apparel
- Medical Devices
What Employers Look For
The qualifications that appear most often in salesforce marketing cloud jobs.
- Hands-on experience building and deploying campaigns in Salesforce Marketing Cloud
- Salesforce Marketing Cloud Email Specialist or Consultant certification preferred
- Proficiency with Journey Builder, Email Studio, and Automation Studio
- Ability to write and troubleshoot AMPscript or SQL for dynamic content and data queries
- Experience integrating Salesforce Marketing Cloud with CRM platforms, particularly Salesforce Sales Cloud
- Bachelor's degree in marketing, communications, information systems, or a related field
Tips for Your Salesforce Marketing Cloud Job Search
List your certified Salesforce credentials prominently
Hiring managers scan for Salesforce Marketing Cloud Email Specialist or Consultant certifications before reading anything else on your resume. Put them in a dedicated certifications section near the top, not buried in education.
Quantify your journey builder outcomes
Vague claims about managing campaigns won't stand out. Replace them with the specific engagement metrics your automation journeys moved, whether that's open rates, conversion lifts, or suppression list reductions tied to your builds.
Filter openings by the studio you know deepest
Roles split between Email Studio generalists, MobileConnect specialists, and full-platform architects. Targeting listings that match your strongest studio keeps your application materials focused and your interview answers more credible.
Apply early to roles that fit
Migrate Mate lists salesforce marketing cloud openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a live platform walkthrough for interviews
Many hiring panels ask candidates to narrate a build inside the platform rather than just describe past work. Practicing a live walk-through of a multi-step journey or a dynamic content block will separate you from candidates who only talk theory.
Negotiate scope before title when offers are close
Two salesforce marketing cloud roles with the same title can differ dramatically in platform ownership, whether you're maintaining existing journeys or architecting new ones. Clarify scope during negotiations so you're not taking a step backward in hands-on responsibility.
Salesforce Marketing Cloud Jobs: Frequently Asked Questions
Which companies are hiring the most salesforce marketing clouds?
The companies hiring the most salesforce marketing clouds right now include Capgemini, Logic, and Humana, with the largest share of openings in Texas, California, and New York, based on current listings on Migrate Mate as of September 2026. Demand is highest in industries with large customer databases and complex multi-channel outreach programs.
How many salesforce marketing cloud jobs are remote?
About 73% of salesforce marketing cloud openings are fully remote or hybrid as of September 2026, reflecting how platform-based the work is. Roles focused on campaign execution and automation tend to be the most remote-friendly, while positions tied to in-house strategy or agency client services more often require some on-site presence.
How do you become a salesforce marketing cloud specialist?
Start by completing Salesforce's free Trailhead learning paths focused on Marketing Cloud fundamentals, then practice building journeys and email campaigns in a free developer org. Once you have hands-on experience, earning the Salesforce Marketing Cloud Email Specialist certification signals baseline competency to employers. From there, building a portfolio of real or simulated campaign builds and pursuing the Consultant certification opens mid-level and senior roles.
Can you get a salesforce marketing cloud job with little experience?
Yes, entry-level roles exist, but employers want to see platform familiarity even without professional experience. Completing Trailhead modules, building sample journeys in a developer org, and earning the Email Specialist certification before you apply makes your application credible. Many junior roles also value a background in email marketing or digital marketing broadly, so highlighting any campaign work you've done in other tools helps.
What does the salesforce marketing cloud interview process look like?
Most processes start with a recruiter screen focused on your certification and platform background, followed by a technical interview where you walk through how you'd architect a journey or troubleshoot a campaign issue. Some employers add a platform exercise asking you to build or explain a specific automation scenario. Final rounds typically involve a conversation with a marketing leader about campaign strategy, stakeholder communication, and how you've handled data quality problems.
Where can I find and apply to salesforce marketing cloud jobs?
You can find and apply to salesforce marketing cloud jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your platform experience and certifications, then apply directly to each listing.
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