Senior Payment Operations Specialist Jobs in Maryland
Senior Payment Operations Specialist jobs in Maryland are concentrated in the Baltimore metro, the Washington D.C. suburbs of Montgomery and Prince George's counties, and Annapolis, where financial institutions, federal contractors, and payment technology firms maintain significant operations. Employers with lasting presences in the state include T. Rowe Price, Leidos, and CareFirst BlueCross BlueShield, all of which staff payment operations teams at the senior level. The most in-demand specialties are ACH and wire processing oversight, payment reconciliation, and compliance-aligned operations management. See the openings below and apply to the ones that match your experience.
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Showing 5 of 9+ Senior Payment Operations Specialist jobs
Join Rosedale Bank and Be a Part of OUR STORY
At Rosedale Bank, we're All In - for our customers, our communities, and our employees. For more than 117 years, we've been committed to delivering exceptional service while building a workplace where people feel valued, supported, and inspired to do their best work.
With over $1 billion in assets, 13 Maryland branch locations, and a close-knit team of approximately 150 employees, we combine the strength and stability of an established bank with the personal connections and opportunities that come from being a community-focused organization. If you're ready to be All In on service, growth, teamwork, and making a meaningful impact, we'd love to have you on our team.
About the Role
Rosedale Bank is seeking an Electronic BankingPayment Specialist to join our Electronic BankingPayments team in Perry Hall. This back-office role is responsible for supporting the Bank's digital banking platforms and electronic payment services while delivering exceptional service to both internal and external customers.
The ideal candidate will have a strong foundation in retail banking, excellent customer service skills, and a passion for helping customers and employees navigate digital banking products and services. This position plays a key role in supporting online banking, debit cards, bill pay, remote deposit capture, ACH services, eStatements, mobile wallet solutions, and other electronic banking channels.
Key Responsibilities
- Provide day-to-day support for consumer and business digital banking platforms and services.
- Process digital banking requests, applications, and maintenance activities while following established procedures and service standards.
- Assist with detecting, researching, and resolving potential fraudulent transactions.
- Provide phone and email support to bank employees and customers regarding digital banking products and services.
- Support debit card administration, including card orders and customer inquiries.
- Respond to escalated issues from branches, the Call Center, and bill pay vendors with support from department leadership.
- Monitor system-generated reports and outputs to ensure accuracy, compliance, and timely issue resolution.
- Maintain knowledge of digital banking products, services, procedures, and regulatory requirements.
- Assist with maintaining departmental forms, procedures, and process improvements to enhance efficiency and service quality.
- Provide backup support for other Electronic BankingPayments functions as needed.
This list of essential functions is not necessarily exhaustive and may be supplemented, or otherwise revised by the employer, at its sole discretion.
Required Qualifications
- High school diploma or equivalent.
- Minimum of two (2) years of retail banking experience with knowledge of deposit transactions, products, and services.
- Exposure to digital banking platforms, remote banking channels, and debit card services.
- Understanding of deposit-related banking regulations.
Knowledge, SkillsAbilities
- Exceptional customer service and communication skills.
- Strong attention to detail and accuracy.
- Ability to effectively prioritize and manage multiple tasks.
- Strong organizational skills and follow-through.
- Proficiency with Microsoft Office applications, including Word and Excel.
- Ability to work independently and collaboratively within a team environment.
- Commitment to compliance, risk management, and operational excellence.
Working Conditions / Physical Requirements
- Primarily office-based environment located at the Perry Hall Corporate Office.
- Frequent use of computers, telephones, and standard office equipment.
- Ability to move throughout the office and access files and equipment as needed.
Why Rosedale Bank?
We're All In on our employees, customers, and communities. Join a team that values growth, collaboration, and making a difference-while building a rewarding career with a trusted community bank.If you're looking for an opportunity to grow your banking career while helping customers succeed in an increasingly digital environment, we'd love to hear from you.
We are an equal opportunity employer. Employment selection and related decisions are made without regard to race, color, religion, sex or gender (including pregnancy), age, marital status, disability, national origin, veteran status, sexual orientation, gender identity, genetic information or any other protected class.
Join Rosedale Bank and Be a Part of OUR STORY
At Rosedale Bank, we're All In - for our customers, our communities, and our employees. For more than 117 years, we've been committed to delivering exceptional service while building a workplace where people feel valued, supported, and inspired to do their best work.
With over $1 billion in assets, 13 Maryland branch locations, and a close-knit team of approximately 150 employees, we combine the strength and stability of an established bank with the personal connections and opportunities that come from being a community-focused organization. If you're ready to be All In on service, growth, teamwork, and making a meaningful impact, we'd love to have you on our team.
About the Role
Rosedale Bank is seeking an Electronic BankingPayment Specialist to join our Electronic BankingPayments team in Perry Hall. This back-office role is responsible for supporting the Bank's digital banking platforms and electronic payment services while delivering exceptional service to both internal and external customers.
The ideal candidate will have a strong foundation in retail banking, excellent customer service skills, and a passion for helping customers and employees navigate digital banking products and services. This position plays a key role in supporting online banking, debit cards, bill pay, remote deposit capture, ACH services, eStatements, mobile wallet solutions, and other electronic banking channels.
Key Responsibilities
- Provide day-to-day support for consumer and business digital banking platforms and services.
- Process digital banking requests, applications, and maintenance activities while following established procedures and service standards.
- Assist with detecting, researching, and resolving potential fraudulent transactions.
- Provide phone and email support to bank employees and customers regarding digital banking products and services.
- Support debit card administration, including card orders and customer inquiries.
- Respond to escalated issues from branches, the Call Center, and bill pay vendors with support from department leadership.
- Monitor system-generated reports and outputs to ensure accuracy, compliance, and timely issue resolution.
- Maintain knowledge of digital banking products, services, procedures, and regulatory requirements.
- Assist with maintaining departmental forms, procedures, and process improvements to enhance efficiency and service quality.
- Provide backup support for other Electronic BankingPayments functions as needed.
This list of essential functions is not necessarily exhaustive and may be supplemented, or otherwise revised by the employer, at its sole discretion.
Required Qualifications
- High school diploma or equivalent.
- Minimum of two (2) years of retail banking experience with knowledge of deposit transactions, products, and services.
- Exposure to digital banking platforms, remote banking channels, and debit card services.
- Understanding of deposit-related banking regulations.
Knowledge, SkillsAbilities
- Exceptional customer service and communication skills.
- Strong attention to detail and accuracy.
- Ability to effectively prioritize and manage multiple tasks.
- Strong organizational skills and follow-through.
- Proficiency with Microsoft Office applications, including Word and Excel.
- Ability to work independently and collaboratively within a team environment.
- Commitment to compliance, risk management, and operational excellence.
Working Conditions / Physical Requirements
- Primarily office-based environment located at the Perry Hall Corporate Office.
- Frequent use of computers, telephones, and standard office equipment.
- Ability to move throughout the office and access files and equipment as needed.
Why Rosedale Bank?
We're All In on our employees, customers, and communities. Join a team that values growth, collaboration, and making a difference-while building a rewarding career with a trusted community bank.If you're looking for an opportunity to grow your banking career while helping customers succeed in an increasingly digital environment, we'd love to hear from you.
We are an equal opportunity employer. Employment selection and related decisions are made without regard to race, color, religion, sex or gender (including pregnancy), age, marital status, disability, national origin, veteran status, sexual orientation, gender identity, genetic information or any other protected class.
See All 9 Senior Payment Operations Specialist Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find JobsSenior Payment Operations Specialist Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Senior Payment Operations Specialist Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Maryland Employers Look For
The qualifications that appear most often in senior payment operations specialist jobs across Maryland.
- Bachelor's degree in finance, accounting, or a related business field required
- Five or more years of payment operations experience including ACH, wire, and card processing
- Demonstrated knowledge of Nacha operating rules and payment compliance frameworks
- Experience with treasury management systems and payment reconciliation platforms
- Strong analytical skills with proficiency in Excel and enterprise reporting tools
- Ability to lead cross-functional teams and mentor junior operations staff
Senior Payment Operations Specialist Jobs in Maryland: Frequently Asked Questions
How do you become a senior payment operations specialist in Maryland?
Most senior payment operations specialists in Maryland reach the role through a combination of a bachelor's degree in finance, accounting, or business administration and several years of progressive experience in payment processing, treasury operations, or banking. Maryland does not issue a state-specific license for this role, but employers here strongly value Accredited ACH Professional or Certified Treasury Professional credentials, both of which signal fluency in the compliance and processing standards common across the state's financial services and government contractor sectors.
Which companies hire senior payment operations specialists in Maryland?
Employers hiring senior payment operations specialists in Maryland right now include CareFirst BlueCross BlueShield, Fiserv, and CalvertHealth, based on current listings on Migrate Mate as of July 2026. Maryland's concentration of financial services firms, federal contractors, and large health insurance organizations means demand for senior-level payment operations expertise is consistent across multiple industries in the state.
Which Maryland cities have the most senior payment operations specialist jobs?
Baltimore, Rockville, and Hagerstown have the most senior payment operations specialist openings in Maryland. The Baltimore metro drives much of the volume through its established banking and health system presence, while the D.C.-adjacent suburbs of Bethesda and Rockville attract openings tied to federal contractors and technology companies that process large volumes of government and commercial payments.
Are there remote senior payment operations specialist jobs in Maryland?
Yes, and they are more available than in most finance roles given the desk-based, systems-driven nature of payment operations work. About 100% of senior payment operations specialist openings tied to Maryland are remote or hybrid as of July 2026, reflecting employers' comfort with distributed oversight of digital payment workflows. Fully remote roles are most common for positions focused on reconciliation, reporting, and compliance review rather than those requiring direct coordination with on-site treasury or banking operations teams.
How can I get hired as a senior payment operations specialist in Maryland with little or no experience?
The most realistic entry path is starting as a payment operations analyst or treasury operations associate at one of Maryland's large financial institutions or health systems, such as those headquartered in Baltimore or the Montgomery County corridor. From there, candidates build toward the senior level by gaining hands-on ACH and wire processing experience. Pursuing an Accredited ACH Professional designation early gives Maryland applicants a measurable edge, and lateral moves from accounts payable, billing operations, or bank operations roles are common stepping stones that Maryland hiring managers recognize.
Where can I find and apply to senior payment operations specialist jobs in Maryland?
You can find and apply to senior payment operations specialist jobs in Maryland on Migrate Mate, which lists current Maryland openings updated regularly. Search the listings to find roles that match your experience level and preferred location within the state, then apply directly to the ones that fit.
See All 9 Senior Payment Operations Specialist Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
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