COO Jobs in Maryland
COO jobs in Maryland concentrate in healthcare systems, defense contracting, cybersecurity, and financial services, with demand at the senior executive level reflecting the state's dense mix of federal-adjacent and private-sector organizations. Baltimore, Bethesda, and Annapolis are the primary hiring metros, home to anchor employers like Johns Hopkins Medicine, Leidos, and T. Rowe Price that regularly hire senior operations leaders. The most sought-after specialties are healthcare operations, government contracting operations, and technology-driven organizational leadership. Scan the live roles below and apply to whichever ones fit.
Find COO JobsOverview
Open roles91
Top employerMorgan Stanley
Top cityBaltimore, MD
Cities hiring37
Work type44% Hybrid
Top credentialBachelor's degree
Showing 5 of 91+ COO jobs
Director, Enrollment Operations
We won't show you this job again
New 21h ago
Prince George's Community College
Director, Enrollment Operations
Largo, Maryland
New 21h ago
N
Director of Operations
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N
New 23h ago
North Charles Fine Wine
Director of Operations
Baltimore, Maryland
New 23h ago
Assistant Director of Operations, Data, Reporting, and Risk Management (Center for Social Concern)
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Added 1d ago
Johns Hopkins University
Assistant Director of Operations, Data, Reporting, and Risk Management (Center for Social Concern)
Baltimore, Maryland
Added 1d ago
Athletics Operations Director
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Added 1d ago
Montgomery College
Athletics Operations Director
Montgomery County, MD
Added 1d ago
Director, Compliance Operations
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Added 1d ago
University of Maryland Medical System
Director, Compliance Operations
Linthicum Heights, Maryland
Added 1d ago
New 21h ago
Director, Enrollment Operations
Prince George's Community College·Largo, Maryland
Job functions:
$85k - $121k/yr
High school
1,001-5,000 employees
Job Description
The Director of Enrollment Operations serves as the primary functional leader for the enrollment management technology framework, driving the execution of seamless, and data-informed student recruitment, admission and registration processes. This role oversees the comprehensive administration, maintenance, and vendor relationship management of CRM and associated software tools, collaborating closely with information technology partners to streamline workflows and eliminate operational inefficiencies. Leveraging rigorous analyses of enrollment, demographic, and regional workforce data, the Director designs targeted outreach campaigns to engage diverse student populations, monitors organizational metrics via advanced reporting dashboards, and ensures strict institutional compliance. The Director of Enrollment Operations is responsible for establishing high-quality customer service standards that align with the college’s mission, leading the fiscal and contract management of external vendors, and providing strategic supervision, coaching, and evaluation to a dedicated team.
Minimum Qualifications
EDUCATION AND EXPERIENCE
- Minimum of a bachelor’s degree in business, social sciences, education or related field required.
- Minimum of seven (7) years of progressive experience in enrollment operations, process improvement, or CRM/SIS administration in a college or university setting.
- Minimum of three (3) years of supervisory experience required. Five (5) years preferred.
- Demonstrated experience improving operational processes, automation and application workflows to impact enrollment growth.
Criteria
CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.
ESSENTIAL DUTIES
- Serve as enrollment management and functional lead on CRM technology framework, that includes events management, lead follow up, undergraduate admission application workflow, communication plans, and high school student registration.
- Serve as functional lead on identifying and implementing processes that streamline registration processes, reduce manual workarounds, improve existing and build new workflows to increase operational capacity.
- Assist with maintenance and management of Ellucian Recruit in addition to collaboration with IT on admission application workflow management.
- Build and refine enrollment reports and dashboards using SQL, Ellucian Recruit, Business Objects, and other reporting tools to track key performance indicators across each student population.
- Manage vendor relationships, including contracts, and ensure integrations align with college expectations.
- Design, implement and monitor a personalized and seamless approach to recruitment, admission, and enrollment of students.
- In collaboration with the Assistant Vice President, develop annual short- and long-term goals and objectives for enrollment operations.
- Monitors and analyzes enrollment, regional workforce and demographic data to identify target populations for recruitment and provide recommendations on emerging opportunities; evaluates and reports on trends and developments across priority and emerging markets to inform the College’s enrollment growth strategy.
- Identifies and achieves goals for increasing and sustaining enrollment through targeted outreach campaigns for each student population.
- Oversee the process of converting prospective students into admitted students, utilizing the student recruitment Customer Relationship Management (CRM) system and associated communication systems and technologies to improve recruitment and admission efforts
- Expands the College’s capacity to recruit diverse and under-represented student populations, by adjusting enrollment strategies with an equity lens, and adjusting prospect-to enrollment processes to support in ways that are culturally appropriate.
- Supervise, coach and evaluate the CRM Administrator, CRM and Registration Specialist, Coordinator, Recruitment and Information Services positions.
- Manage recruitment, hiring, training and evaluation of new staff.
- Develop, implement and participate in appropriate professional development activities.
- Support Student Affairs area-wide initiatives, as appropriate.
- Document all enrollment operations policies, processes and procedures.
- Ensures office and College compliance with Family Educational Rights and Privacy Act (FERPA) regulations.
- Responsible for processes and maintenance of databases utilized in Enrollment Management.
- Serve on College committees related to enrollment management efforts.
- Identifies and implements critical customer service standards in support of the college’s mission, strategic plan, and enrollment management plan.
- Implements appropriate learning-centered activities in support of the College’s vision, mission, strategic plan, and strategic enrollment management plan.
- Monitors enrollment budget and evaluates events and campaigns, ensuring compliance with applicable fiscal restraints; implements and allocates resources following budget approval; approves expenditures.
- Performs other related work as required.
KNOWLEDGE, SKILLS, AND ABILITIES
- Strong leadership skills, especially in leading and managing teams in a collaborative way.
- Demonstrated understanding of operational processes, and workflow design.
- Deep understanding of analytics and problem solving in an enrollment management environment, preferably at a community college.
- Demonstrated understanding of recruitment, admissions, and enrollment processes and trends.
- Demonstrated experience using a Customer Relationship Management System, a Student Information System, and other technology in Higher Education.
- Demonstrated experience with relational SQL scripting.
- Strong written and oral communication skills.
- Ability to collaborate effectively with internal and external partners.
- Familiarity with FERPA and other mandates impacting education records.
- Demonstrated ability to handle multiple projects concurrently and be results-oriented.
Job Requirements
PHYSICAL REQUIREMENTS
Must have the use of sensory skills to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office-related equipment, such as, but not limited to, a personal computer, and copier. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, or repetitive motions.
SPECIAL REQUIREMENTS
- Ability to communicate effectively in spoken and written standard English.
- As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
- A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.
ACCOMMODATIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Prince George’s Community College provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause undue hardship. Accommodation determinations are made on a case-by-case basis. If reasonable accommodation is needed, please contact the Equity, Culture, and Talent (ECT) department.
Is Background Check Required?
Yes
Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?
No
Prince George's Community College
Director, Enrollment Operations
Largo, Maryland
New 21h ago1,001-5,000 employees
Job functions:
$85k - $121k/yr
High school
Job Description
The Director of Enrollment Operations serves as the primary functional leader for the enrollment management technology framework, driving the execution of seamless, and data-informed student recruitment, admission and registration processes. This role oversees the comprehensive administration, maintenance, and vendor relationship management of CRM and associated software tools, collaborating closely with information technology partners to streamline workflows and eliminate operational inefficiencies. Leveraging rigorous analyses of enrollment, demographic, and regional workforce data, the Director designs targeted outreach campaigns to engage diverse student populations, monitors organizational metrics via advanced reporting dashboards, and ensures strict institutional compliance. The Director of Enrollment Operations is responsible for establishing high-quality customer service standards that align with the college’s mission, leading the fiscal and contract management of external vendors, and providing strategic supervision, coaching, and evaluation to a dedicated team.
Minimum Qualifications
EDUCATION AND EXPERIENCE
- Minimum of a bachelor’s degree in business, social sciences, education or related field required.
- Minimum of seven (7) years of progressive experience in enrollment operations, process improvement, or CRM/SIS administration in a college or university setting.
- Minimum of three (3) years of supervisory experience required. Five (5) years preferred.
- Demonstrated experience improving operational processes, automation and application workflows to impact enrollment growth.
Criteria
CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.
ESSENTIAL DUTIES
- Serve as enrollment management and functional lead on CRM technology framework, that includes events management, lead follow up, undergraduate admission application workflow, communication plans, and high school student registration.
- Serve as functional lead on identifying and implementing processes that streamline registration processes, reduce manual workarounds, improve existing and build new workflows to increase operational capacity.
- Assist with maintenance and management of Ellucian Recruit in addition to collaboration with IT on admission application workflow management.
- Build and refine enrollment reports and dashboards using SQL, Ellucian Recruit, Business Objects, and other reporting tools to track key performance indicators across each student population.
- Manage vendor relationships, including contracts, and ensure integrations align with college expectations.
- Design, implement and monitor a personalized and seamless approach to recruitment, admission, and enrollment of students.
- In collaboration with the Assistant Vice President, develop annual short- and long-term goals and objectives for enrollment operations.
- Monitors and analyzes enrollment, regional workforce and demographic data to identify target populations for recruitment and provide recommendations on emerging opportunities; evaluates and reports on trends and developments across priority and emerging markets to inform the College’s enrollment growth strategy.
- Identifies and achieves goals for increasing and sustaining enrollment through targeted outreach campaigns for each student population.
- Oversee the process of converting prospective students into admitted students, utilizing the student recruitment Customer Relationship Management (CRM) system and associated communication systems and technologies to improve recruitment and admission efforts
- Expands the College’s capacity to recruit diverse and under-represented student populations, by adjusting enrollment strategies with an equity lens, and adjusting prospect-to enrollment processes to support in ways that are culturally appropriate.
- Supervise, coach and evaluate the CRM Administrator, CRM and Registration Specialist, Coordinator, Recruitment and Information Services positions.
- Manage recruitment, hiring, training and evaluation of new staff.
- Develop, implement and participate in appropriate professional development activities.
- Support Student Affairs area-wide initiatives, as appropriate.
- Document all enrollment operations policies, processes and procedures.
- Ensures office and College compliance with Family Educational Rights and Privacy Act (FERPA) regulations.
- Responsible for processes and maintenance of databases utilized in Enrollment Management.
- Serve on College committees related to enrollment management efforts.
- Identifies and implements critical customer service standards in support of the college’s mission, strategic plan, and enrollment management plan.
- Implements appropriate learning-centered activities in support of the College’s vision, mission, strategic plan, and strategic enrollment management plan.
- Monitors enrollment budget and evaluates events and campaigns, ensuring compliance with applicable fiscal restraints; implements and allocates resources following budget approval; approves expenditures.
- Performs other related work as required.
KNOWLEDGE, SKILLS, AND ABILITIES
- Strong leadership skills, especially in leading and managing teams in a collaborative way.
- Demonstrated understanding of operational processes, and workflow design.
- Deep understanding of analytics and problem solving in an enrollment management environment, preferably at a community college.
- Demonstrated understanding of recruitment, admissions, and enrollment processes and trends.
- Demonstrated experience using a Customer Relationship Management System, a Student Information System, and other technology in Higher Education.
- Demonstrated experience with relational SQL scripting.
- Strong written and oral communication skills.
- Ability to collaborate effectively with internal and external partners.
- Familiarity with FERPA and other mandates impacting education records.
- Demonstrated ability to handle multiple projects concurrently and be results-oriented.
Job Requirements
PHYSICAL REQUIREMENTS
Must have the use of sensory skills to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office-related equipment, such as, but not limited to, a personal computer, and copier. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, or repetitive motions.
SPECIAL REQUIREMENTS
- Ability to communicate effectively in spoken and written standard English.
- As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
- A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.
ACCOMMODATIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Prince George’s Community College provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause undue hardship. Accommodation determinations are made on a case-by-case basis. If reasonable accommodation is needed, please contact the Equity, Culture, and Talent (ECT) department.
Is Background Check Required?
Yes
Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?
No
See All 91 COO Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
Find COO JobsCOO Jobs by City in Maryland
Where Maryland roles are concentrated, by current openings.
Towson
5 jobsBethesda
5 jobsGaithersburg
5 jobsColumbia
4 jobsRockville
4 jobsLinthicum Heights
3 jobsLa Plata
2 jobsAnnapolis
2 jobsEllicott City
2 jobsNorth Bethesda
2 jobsBowie
1 jobLargo
1 jobSevern
1 jobArbutus
1 jobClinton
1 jobHarmans
1 jobPotomac
1 jobElkridge
1 jobGwynn Oak
1 jobLinthicum
1 jobBeltsville
1 jobFort Meade
1 jobGermantown
1 jobPerryville
1 jobCrownsville
1 jobHyattsville
1 jobWestminster
1 jobCamp Springs
1 jobCockeysville
1 jobCollege Park
1 jobFort Detrick
1 jobOwings Mills
1 jobWindsor Mill
1 jobSilver Spring
1 jobHavre de Grace
1 jobLexington Park
1 jobCOO Job Market in Maryland
A snapshot from current Maryland openings, updated as new roles post.
Who's Hiring
What Maryland Employers Look For
The qualifications that appear most often in COO jobs across Maryland.
- Bachelor's degree in business administration, operations management, or a related field required
- Ten or more years of senior leadership experience in a relevant Maryland industry sector
- Demonstrated experience leading cross-functional teams across multiple operational departments
- Proven ability to develop and execute strategic plans aligned with organizational growth goals
- Strong financial acumen including budget oversight, P&L management, and cost control
- Experience working within highly regulated environments such as healthcare or federal contracting
COO Jobs in Maryland: Frequently Asked Questions
How do you become a coo in Maryland?
Becoming a coo in Maryland typically requires a graduate degree such as an MBA or a master's in a field relevant to your target industry, combined with a long record of progressive leadership. Maryland has no state-issued license specific to the coo role, but candidates in healthcare operations often pursue credentials through bodies like the American College of Healthcare Executives, which carries real weight with Baltimore-area hospital systems and integrated health networks.
Which companies hire coos in Maryland?
Companies currently hiring coos in Maryland include Morgan Stanley, Johns Hopkins University, and University of Maryland Medical System, per current listings on Migrate Mate as of November 2026. Maryland's concentration of defense contractors, academic medical centers, and financial services firms means coo openings skew toward organizations with complex regulatory and operational environments.
Which Maryland cities have the most coo jobs?
Baltimore, Towson, and Bethesda account for the largest share of coo openings in Maryland. Baltimore drives volume through its major hospital systems, universities, and professional services firms, while Bethesda and the broader DC-metro corridor attract openings tied to federal contractors and headquarters operations that require senior leadership close to government clients.
Are there remote coo jobs in Maryland?
Yes, but they're less common than for purely analytical roles, since coos are typically expected to be present for board engagement, site leadership, and organizational oversight. About 63% of coo openings tied to Maryland are remote or hybrid as of November 2026, with hybrid arrangements more typical than fully remote. Technology and fintech-focused organizations tend to offer the most location flexibility within this category.
How can I get hired as a coo in Maryland with little or no experience?
The most realistic path is building a record as a director of operations or VP of operations within a Maryland organization before targeting a coo title. Large Maryland health systems like University of Maryland Medical System and MedStar Health hire operations administrators and program directors who can grow into executive roles over time. Pursuing a credential through the American College of Healthcare Executives strengthens candidacy significantly in the state's dominant healthcare sector.
Where can I find and apply to coo jobs in Maryland?
You can find and apply to coo jobs in Maryland on Migrate Mate, which lists current openings tied to the state. Search the listings, identify the roles that match your background and target industry, and apply directly to the ones that fit.
See All 91 COO Jobs in Maryland
Find roles in Maryland that match your experience and apply in just a few clicks.
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